Nothing like some TLC to give old dull hair a new lease on life with this flawless balayage from Kyle van Wyk at Texture Incorporated. Click the image below to see the Instagram post. Stylist: Kyle van Wyk Products: Goldwell Salon: Texture Incorporated, Helderberg, Cape Town Follow Kyle on Instagram @wykhair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

Are you a salon or stylist doing amazing things? Whether you've hosted a fabulous event, launched a new collection, celebrated a milestone, or just want to show off your salon's stunning space —  Hairnews  wants to hear from you! As South Africa’s dedicated media platform for the hairdressing industry, we’re here to shine a spotlight on YOU.  We’re looking for: ✨ Photo shoots and style collections 🎉 Birthday celebrations and salon milestones 🎓 Education sessions, seminars, and guest speakers 💖 Charity drives and community outreach 🏠 Salon tours – show off your interior, exterior, and creative vibe 🎥 Videos, reels, behind-the-scenes clips, and more! This is yo ur chance to gain visibility, inspire others, and be featured on the platforms that matter - FREE of charge. 📩  Send us your photos, videos, and a short write-up  about your recent. happenings to  brad@hairnews.co.za or   belinda@hairnews.co.za  - and let the industry see what makes your salon special!  Let’s celebrate creativity, community, a nd everything that. makes our hairdressing world so dynamic.

Salon owners and stylists know that luxurious, healthy hair starts with the right ingredients. One of the most coveted beauty secrets?  Argan oil , renowned for its deeply nourishing and restorative properties.   milk_shake’s  Argan range , including  Argan Shampoo, Argan Deep Treatment, and Argan Oil , is designed to transform hair with moisture, shine, and protection—perfect for clients who want silky, manageable locks. Why Argan Oil? Argan oil, often called "liquid gold," is packed with  essential fatty acids, vitamins, and antioxidants . Its ability to  hydrate, smooth, and protect hair  makes it an invaluable ingredient for all hair types, especially dry, frizzy, or chemically treated hair.   milk_shake Argan Range: Properties & Benefits: Argan Shampoo – Gentle Cleansing & Hydration Formulated with  organic argan oil , this shampoo: ✔  Provides   intense hydration  while gently cleansing the hair and scalp.  ✔  Restores moisture  without weighing hair down  ✔  Strengthens strands , reducing breakage  ✔  Enhances shine  for a glossy, salon-fresh finish. Argan Deep Treatment – Repair & Revitalization This deep-conditioning treatment  penetrates the hair shaft , nourishing from within. Its rich, creamy formula: ✔  Repairs   damage caused by heat styling and environmental aggressors .  ✔  Intensely hydrates , leaving hair soft and smooth  ✔  Improves elasticity , making hair more resilient  ✔  Eliminates frizz , promoting sleek, polished styles.   Argan Oil – Ultimate Protection & Shine The final touch for a flawless finish, milk_shake Argan Oil is a  ✔  Cold-pressed ,  lightweight, non-greasy formula  that smooths and protects hair throughout the day.  ✔  Seals moisture , preventing dryness  ✔ Protects against UV rays and heat styling   ✔  Boosts shine and softness , creating a silky finish.   Enhance Your Clients’ Hair with Argan Power Every client deserves hair that feels luxurious and looks effortlessly radiant. Whether it’s hydration, repair, or shine, the milk_shake Argan  range offers the ultimate solution for  healthy, manageable hair .   Introduce the power of Argan to your salon today and let your clients experience the beauty of smooth, vibrant hair—because great hair speaks for itself! Contact milk_shake® on: Email : marku@z-one.co.za  or georg@z-one.co.za www.z-oneconcept.com/en   | Facebook   | Twitter   | Instagram

NEW: MOISTREPAIR INTENSE RESTORE TREATMENT The MoistRepair Intense Restore Treatment  builds bonds and repairs highly damaged hair from the inside out for up to 99% less breakage and 20x stronger hair. Simply apply to shampooed hair for 3-5 minutes and rinse. The new MoistRepair products give hair the care it deserves. With carefully sourced ingredients and upcycled prickly pear, for repaired, healthy-looking hair. Prickly pear is the upcycled natural ingredient in all KMS HAIR MoistRepair products. It is known for creating a hyaluronic acid-like effect for intense moisturizing and repairing benefits. Why clients love the new MoistRepair: Deeply moisturizes & up to 4x easier detangling. Strengthens & protects for 20x stronger hair Reduces breakage & split ends by up to 99% The MoistRepair subline includes: MoistRepair Shampoo, MoistRepair Conditioner, MoistRepair Leave-In Conditioner, MoistRepair Cleansing Conditioner, MoistRepair Revival Creme, and the new MoistRepair Intense Restore Treatment. NEW: COLORVITALITY INTENSE GLOSS TREATMENT The ColorVitality Intense Gloss Treatment  boosts shine and color vibrancy, while building bonds for 20x stronger hair. Leaving hair feeling hydrated, strong, and vibrant. Has your client's color-treated hair become dry, porous, and dull? There shouldn’t be any reason for the color to fade. Protect hair color, maintain its vibrancy, and hydrate it with carefully sourced ingredients and upcycled pomegranate. Pomegranate is the upcycled natural ingredient in all KMS HAIR ColorVitality products. Rich in antioxidants, pomegranate helps to fight free radicals that are responsible for color fading. Why clients love the new ColorVitality: Maintains color vibrancy for up to 20 washes. Hydrates without weight & up to 4x easier detangling. Builds bonds ¹ for up to 20x stronger hair. The ColorVitality subline includes: ColorVitality Shampoo, ColorVitality Conditioner, ColorVitality Blonde Shampoo, ColorVitality Blonde Conditioner, and the new ColorVitality Intense Gloss Treatment. ColorVitality Shampoo – A powerful shampoo that seals in moisture and protect color vibrancy. ColorVitality Conditioner – For all hair types, the ColorVitality Conditioner protects color against fading, increases shine and provides hydration. ColorVitality Blonde Shampoo – The ultimate blonde shampoo that gently cleanses and neutralizes warm tones in blonde hair. It protects against hard water mineral accumulation, keeps blonde tones cool and restores shine.  Colorvitality Blonde Conditioner – Enhances cool tones in blonde hair, makes combing easier and hydrates. It increases shine, hydrates, and conditions the hair without weight.      All MoistRepair and ColorVitality products are vegan, PETA approved, CO 2  compensated, free from SLS/SLES sulfates, mineral oils, silicones, synthetic colours & dyes, and PEGs. 3 STEPS TO GREAT HAIR: KMS HAIR’S TRIFINITY TECHNOLOGY Reliability? Longevity? High performance? That’s exactly what to expect with KMS HAIR’S TRIfinity Technology, ensuring all products work in the most effective way possible. Grouped into a 3-step regimen, START. STYLE. FINISH., where each step further benefits the next, KMS HAIR products combine performance with sustainability, because at the heart of everything lies the commitment to highly effective formulas - without compromising the planet. Founded in 1976, KMS HAIR has always been about studying the physiology of hair and pushing the limits, no matter its type or texture. Today, all products can be mixed and matched in multiple combinations to enable endless different hair looks. KMS HAIR’S COMMITMENT TO SUSTAINABILITY Combining the power of science with upcycled natural ingredients, KMS HAIR uses the Technology Nature Philosophy - an upcycling process of natural ingredients, that reuses precious natural sources that would otherwise go to waste, such as leftovers from food production. Taking pride in repurposing these resources, KMS HAIR creates something valuable and effective from them. Inspired by biochemistry, plant-based micro bio-actives are unlocked, distributed on the hair surface, and effectively penetrate deep into the hair structure. KMS products ensure the exceptional performance your hair requires, as well as the commitment to sustainability our planet deserves. KMS HAIR is proudly distributed by Twincare International. Stock this incredible brand today. Email:   info@twincare.co.za Tel:  +27 011 305 1600

Get listed on  The Radar  and boost your online presence on SA’s leading Hair Industry platform.   Brand suppliers, academies, learning centres, salons and stylists- all at the click of your finger. Need to find out who supplies that fabulous new range your clients are asking for?  Need supplier, stockist or rep details for your favourite brands?  Want to start out with the best education possible, or enhance and upgrade your skillset with a learning centre in your area? Need to find the stylists, salons, spas and beauty professionals closest to you?   We at Hairnews understand the importance of finding the information you need FAST.  The Radar  has dedicated buttons on our website for easy searching for just what your salon needs - all at your fingertips on your laptop, tablet or mobile. Check it out  HERE :   As a supplier, how can you miss this opportunity  to place your brand listing on the primary informational site for the SA hair and beauty industry?    Salons  – do you need to expand your client base? Propel your salon to better visibility and allow people to search for salons and stylists in their area.   Academies and Learning Centres  – where the budding learner stylists and barbers of SA can find you easily!   We promote the Directory monthly  in Hairnews and on our social media to keep your listing top of mind and   easily accessible to your target market, stylists, salons, barbershops, spas, beauticians and clients in SA.   If you would like to expand your own brand, whether you’re a supplier, salon, stylist or academy, get yourself on The Radar with the Hairnews Online Directory,    Contact us for more information. Belinda  at  belinda@hairnews.co.za Brad  at  brad@hairnews.co.za

Serving rich shades and red undertones — where mystery meets fire from Erin at Collab. Click the image below to view the Instagram post. Stylist: Erin Salon: Collab Hair, Bedfordview Follow Erin on Instagram @erin_collabhair @collab.hair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

Luminary  has two meanings: A person who inspires or influences others , especially in a particular field. Eg. a renowned expert or leader in an industry. A source of light , such as the sun, moon, or a bright artificial light. My  Luminary  collection represents the power of natural light, symbolic of a guiding force for future vision in hairdressing.  Here, it represents influence, inspiration, and directional hair artistry.  By fusing  futuristic innovation  with  timeless geometry , it challenges outdated conventions and  sets a new standard  for creative excellence.  My inspiration was the beautiful, extraordinary elements of light itself and light reflecting from texture .  From the light spectrum and patterns to fur, feathers and liquids, I played with ideas from nature to form each new hairstyle. Importantly, I aim for Luminary  to be a stimulus: a shining, guiding light for hairdressers, encouraging to break them free from limitations, pushing their boundaries.  I also hope it inspires my students and beginners to aim for excellence, be the very best hairdresser they can be.  #betheexceptionalhairdresser Collection: Luminary Hair Director: Bernadette Beswick  @be.the.exceptional.hairdresser Haircuts and styling: Bernadette Beswick Colour: Rachel Vitullo Photographer: Andrew O’Toole Make Up Artist: Kylie O’Toole Styling: Catherine V

Employee wellness used to mean offering comprehensive healthcare benefits. But now, healthcare is merely the tip of the iceberg when it comes to supporting employee well-being. Many employee wellness programs now encompass a more nuanced understanding of well-being. Instead of only focusing on physical health, programs now offer support for mental, emotional, and financial health, too. Wellness programs are becoming increasingly common in companies of all sizes. But what do they do, and how do they work? Let's take a look at what employee well-being is, its importance in the workplace, and how to create a wellness program your employees will appreciate. Staff wellness and mental health within the Hairdressing, Cosmetology, Beauty, and Skincare Industry is essential due to the unique pressures faced by professionals and individuals. The physical, emotional, and psychological demands of working in the industry can lead to burnout, stress, and mental health issues. Here are the challenges and some potential solutions to address them: Challenges High Stress and Pressure: Our industry is fast-paced, with high customer expectations, long working hours, and the pressure to constantly look and perform a certain way. This can cause mental fatigue and stress. Physical Strain: Hairdressers, cosmetologists, and aestheticians spend hours on their feet, performing repetitive tasks like cutting, styling, or massaging. This can lead to physical strain on the body, causing pain, exhaustion, and burnout. Isolation and Loneliness: Many professionals work in environments where they are self-employed or work in small, independent teams, which can lead to feelings of isolation. Lack of social support can worsen mental health issues. Client Expectations and Difficult Interactions: Managing client expectations can be mentally taxing, especially if clients are dissatisfied or overly demanding. Negative feedback or difficult customers can lead to emotional strain. Financial Instability: Many professionals in this industry rely on commission or tips, which can make their income unstable. This financial uncertainty can increase anxiety and stress levels. Lack of Mental Health Support: Mental health awareness may not always be present in the industry, leading to a lack of resources for staff struggling with mental health issues. Solutions and Strategies Encourage Regular Breaks: Implement Break Policies:  Encourage staff to take regular breaks throughout the day to rest and recharge. Having a designated area for staff to relax during breaks helps to reduce stress and rejuvenate mentally and physically. Stretching and Exercise:  Encourage stretching exercises or quick physical activities to relieve the physical strain caused by standing for long hours. Yoga or simple stretches can help combat body fatigue. Foster a Supportive and Positive Work Environment: Create a Strong Team Culture:  Building a team-based culture in the workplace promotes a sense of community. Team-building activities, group conversations, or social events can help reduce isolation. Encourage Open Dialogue:  Create a culture where mental health is openly discussed and where employees feel safe expressing their concerns. It helps reduce the stigma around mental health issues. Offer Professional Mental Health Resources: Employee Assistance Programs (EAPs):  Provide access to counselling services or mental health hotlines through Employee Assistance Programs. These programs can help staff with personal issues, stress management, and mental health challenges. Training on Mental Health Awareness:  Train managers and staff to recognize signs of mental health struggles. This will ensure they can offer support and direct colleagues to appropriate resources. Provide Opportunities for Professional Development: Skill-Building and Education:  Offering opportunities for staff to advance their skills or learn new techniques can reduce the monotony of the job, improve job satisfaction, and empower staff members. Stress Management Workshops:  Hold workshops or bring in experts to teach stress management techniques, mindfulness, and relaxation strategies for managing the pressures of the job.   Encourage Work-Life Balance: Flexible Scheduling:  Offering more flexibility in work schedules helps staff balance their personal and professional lives, reducing stress and preventing burnout. Time Off:  Ensure employees take vacation time or personal days off. Encourage them to disconnect from work to recharge their mental and physical well-being. Create a Safe Space for Emotional Expression: Peer Support Systems:  Encourage peer mentoring or buddy systems, where experienced staff members support newcomers or those facing challenges. This fosters camaraderie and emotional support. Regular Check-ins:  Managers should make time for regular one-on-one check-ins with their staff, providing an opportunity for workers to express any concerns or feelings they may have. Promote Financial Stability: Transparent Compensation Structures:  Provide clarity in compensation, tips, and commission models so employees have more stability in their income. Encourage savings and financial literacy training to help staff manage their finances. Incentive Programs:  Establish incentive programs that reward staff for good performance, helping to boost morale and mitigate the financial stresses associated with commissions or tips. Physical Health and Ergonomics: Ergonomic Workstations:  Invest in ergonomic tools and furniture that help reduce physical strain. Adjustable chairs, anti-fatigue mats, and good lighting can improve comfort for staff working long hours. Promote Healthy Lifestyles:  Encourage staff to engage in healthy eating, exercise, and adequate sleep. Providing nutrition-based workshops or discounts on wellness-related services could support this effort. Create a Clear Career Path: Advancement Opportunities:  Offering clear paths for career growth (such as becoming a lead stylist/therapist, salon manager, or educator) motivates staff and gives them something to work toward, reducing feelings of stagnation and burnout. Client Relationship Management: Set Clear Boundaries:  Establish clear professional boundaries with clients to reduce the emotional labour involved. Teach staff how to handle difficult clients or situations diplomatically. Client Education:  Educate clients on realistic expectations regarding services and timeframes to avoid frustration and negative feedback.   Wellness and mental health are key components to ensuring a productive and positive work environment. By taking proactive steps to address these challenges, employers, managers, and workers can create a supportive and sustainable working atmosphere. Regular check-ins, promoting work-life balance, offering emotional support, and investing in physical health are all key strategies to improve staff well-being and reduce stress and burnout. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE . EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook : www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Qiqi, one of South Africa’s fastest growing professional hair brands, has introduced a new product to the SelfCtrl Aftercare line up. Mhb, distributors of Qiqi in South Africa, is excited to announce that Bare Repair Oil is here !   Bare Repair Oil is a dry, ultra-light oil engineered to repair, strengthen, and transform hair without a trace of greasiness. Powered by Qiqi’s leading performance science, it absorbs on contact instantly rewiring damaged hair strands. Precision-blended plant oils reinforce the hair’s natural structure  to restore strength, defy frizz and flyaways, enhance shine, and nourish deeply, delivering salon-grade results for every hair type.   Bare Repair Oil is versatile and can be used as a daily treatment,  on damp hair as a pre-styler, or on dry strands for a glossy, soft and free-flowing finish. Qiqi education with scar Pro Together with Andrew Guilfoyle and his dynamic team at scar Pro, mhb offers Qiqi education for all stylists, sharing techniques that are revolutionising hair smoothing and styling.   To find out more or to order Qiqi for your salon, please contact your mhb sales consultant. New to mhb? Call Telesales on 0860 104 109 and one of our consultants will be happy to assist.   Follow Qiqi Instagram Facebook Website   Follow mhb Instagram Facebook Website

RejuvX: Hair Rejuvenation System Say goodbye to fine and thinning hair with RejuvX hair Rejuvenation System, meticulously crafted to address modern hair care concerns.   Our revolutionary system tackles the root cause of hair loss while promoting lush, vibrant hair growth.   Here’s why RejuvX stands out: Ditch Dihydro-Testosterone Build-Up: Bid farewell to the primary culprit behind hair thinning. Our formula removes dihydro-testosterone build-up, giving your hair room to thrive.   Optimal Scalp Cleansing: Experience the ultimate scalp detox with our rejuvenating cleanser. Designed to create an optimal environment for healthy hair growth, it cleanses deeply while invigorating the scalp.   Enhanced Blood Flow:  Supercharge hair follicles with increased blood flow, boosting nutrient delivery and extending each hair’s life cycle. Your clients can expect up to 20% more hairs in each growth cycle for fuller, thicker locks. Universal Scalp Conditions: Suitable for all hair types, regardless of gender. RejuvX is your salon’s go-to solution to revitalise all your clients’ locks.   Combat Scalp Conditions: Recommended for addressing seborrheic dermatitis and psoriasis, our system provides relief and promotes scalp health.   Pre- and Post-Treatment Excellence Help your clients achieve superior results before and after chemical treatments with RejuvX, ensuring their hair remains resilient and vibrant.   Discover the RejuvX Range Revitalizing Cleanser The cornerstone of the RejuvX range, our  revitalizing cleanser  defends against hair thinning while providing a deep, detoxifying cleanse. Formulated with natural ingredients like aloe, it leaves the scalp refreshed and primed for optimal hair growth.   Herbal Ice Conditioner Give your clients soothing refreshing nourishment with our  Herbal Ice Conditioner , enriched with aloe vera and essential fatty acids for deep conditioning without build-up. Menthol and peppermint oil leave your clients’ hair feeling rejuvenated.   Nutrient Treatment Your clients can experience a 5-second revitalization with our leave-in  Nutrient Treatment . Packed with vitamins and minerals, it boosts blood flow and promotes healthy hair growth with daily use.   Intense Booster Target advanced hair loss areas with our  Intense Booster , formulated to stimulate growth in thinning areas like the crown and temples. Non-greasy and fast-drying, it’s your solution to your clients for revitalizing troubled spots.   Moisture Shampoo and Sensitive Shampoo Choose from between our Moisture Shampoos for weak, dry, or chemically treated hair, or opt for our  Sensitive Shampoo  for a gentle cleanse suitable for sensitive scalps.   REJUVX: Unlock Hair’s Potential with RejuvX Follow our simple 3-step system for optimal results.   1 Revitalising Cleanser Cleans and invigorate the scalp to prepare for treatment.   2 Nutrient Treatment Replenish nutrients and combat damaging free radicals with our leave-In treatment.   3 Intense Therapy Stimulate growth in problem areas with our targeted booster. Experience the Power of Nature with Rejuvx Harnessing the potency of plant-derived ingredients like aloe vera, cayenne, and saw palmetto,  RejuvX  offers a natural solution to hair care. From cleansing to revitalization, our products guarantee fuller, thicker, and healthier hair.   Contact Us Today to Unlock Your Clients’ Hair Potential! Take Note Trading are distributors of RejuvX, Milk_shake and DEPOT in SA Email : marku@z-one.co.za  or georg@z-one.co.za www.z-oneconcept.com/en   | Facebook   | Instagram

This perfect bob is blended to perfection and cut with precision , by Firdaus Khan at The Cottage Hair & Beauty. Click the image below to view the Instagram post. Hair: Firdaus Khan Products: Joico Salon: The Cottage Hair & Beauty Follow Firddaus on Instagram @ its_fairy__ We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

In the Hair & Beauty industry, customer satisfaction and trust are the foundation of success. However, even the most reputable salons and professionals face challenges such as dissatisfied clients, allergic reactions, or contractual disputes. How you handle these situations can protect your business’s reputation and minimise legal risks. In this article, we are focusing on best practices for resolving conflicts professionally and legally. 1. Preventative Measures: Reducing the Risk of Complaints Taking proactive steps can prevent disputes before they arise. Here’s how: Clear Policies & Agreements Have clients sign consent forms for treatments involving chemicals, skincare, or other high-risk procedures. Display refund and redo policies to set clear expectations. Communicate service terms, pricing, and potential risks upfront. Staff Training & Quality Control Train employees on customer service etiquette and proper complaint handling. Maintain hygiene and safety standards to avoid allergic reactions or health concerns. Use professional high-quality, tested products to prevent service-related issues. 2. Handling Customer Complaints Professionally When issues arise, a well-structured response can de-escalate conflicts and maintain trust. Listen & Acknowledge – Allow the customer to share their concerns and express empathy. Investigate the Complaint – Review records, service details, and any before-and-after evidence. Offer a Fair Resolution – If the complaint is valid, consider: Redoing the service at no extra cost. Offering a partial or full refund where justified. Providing a discount on future services as goodwill. Document Everything – Keep records of complaints, including: Customer details, issue description, and resolution offered. Employee statements and supporting evidence. 3. Legal Disputes: Protecting Your Business from Liability For complaints that escalate into formal disputes, follow these legal best practices: Know Your Rights & Responsibilities Stay updated on consumer protection laws and liability regulations. Ensure business licenses and insurance coverage are valid. Handle Disputes Professionally Respond in writing if a customer threatens legal action. Attempt mediation or arbitration before escalating to court. Keep detailed records of interactions in case legal proof is required. When to Seek Legal Help Consult a legal professional if: A customer files a formal complaint with authorities. You receive a lawsuit or legal notice. The dispute involves significant financial loss or defamation. 4. Strengthening Customer Trust & Reputation A well-handled complaint can turn a dissatisfied customer into a loyal one. Follow Up – After resolving a complaint, check in with the client to ensure they’re satisfied. Encourage Feedback – Request honest reviews and use them to improve your services. Invest in Protection – Get public liability insurance, review contracts, and update training regularly. Customer complaints and disputes are inevitable, but how you handle them determines your business’s reputation and longevity. By taking preventative measures, responding professionally, and staying legally compliant, you can turn conflicts into opportunities for improvement and long-term customer loyalty. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE . EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook : www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa