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Fine, weightless hair-and-body mists that clients sniff, smile at and take home. Soft, fresh, lightly conditioned hair - never weighed down - and a scent they'll want again next visit. The easiest add-on at your till. Mood Mists: Feel Confident, Feel Empowered, Feel Good and Feel Magnetic Profit - An impulse buy at the till and a repeat buy next visit Performance - Smoothes, softens and scents - without the grease Reliability - Four on-trend scents, one brand you can trust Bring the magnetic to your salon 021 552 2369 | georg@z-one.co.za | Whatsapp 082 376 6551 Take Note Trading 188cc, 1 Indwe Road, Milnerton, Cape Town

Education Committee: Information Concerning Occupational Qualifications, Skills Development Providers & Assessment Centres The Education Committee of the Council has provided the Council with updated information concerning QCTO Accredited Skills Development Providers (SDPs) and Assessment and Trade Test Centres (ATCs). • QCTO-Accredited-SDPs-and-ATC-October-2026.xlsx Staff Amendments Establishments are reminded to inform the Council by way of the Staff Amendment Form of any changes in employee status. Please take note that: • this would also include any promotion to another position, obtaining a qualification, or progression to the next Learnership level. This will ensure that the employee is correctly registered with the Council and will prevent challenges with your account and compliance issues. • Establishments are requested to complete and submit their Staff Amendment Forms as and when they occur before the 7th of the month. • Establishments are reminded that when employing new staff, Annexure B - Employee Registration Form – must be completed and submitted to the Council. The Staff Amendment Form and Annexure B are available on the Council’s website, or you may request the Forms from your Designated Agent, Credit Controller or Data Capturer. Exemption from Membership of the HBSI The processing of applications for exemptions from membership of the HBSI Pension Fund takes place in the period September to December each year. Both applications and any appeals must be addressed within this time. Should an exemption not be applied for or granted, an establishment will be required to contribute to the HBSI Fund on behalf of its employees, and enforcement actions may ensue in the case of non-compliance. Establishments are urged to finalise and submit their applications for the 2027 calendar year as soon as possible. Current exemptions (for 2026) will automatically terminate on 31 December 2026, and charges will be raised in accordance with the Collective Agreement if the application is not received for processing within the timeframe and/or if an exemption is not granted. Please consult the Council’s WEBSITE for the contact details of Agents in your area. For more information, contact: www.hcsbc.co.za

50 strands added for volume, with a fresh trim to bring the whole look together, from the team at Illustrious Hair Salon in Benoni. Click the image below to see the Instagram post. Salon: Illustrious Hair Salon, Benoni, JHB Follow Illustrious Hair on Instagram @illustrious_hair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

The Colours of Spring: Hair, Health & Inspiration! South African salon owners and top colourists are gearing up for the Spring surge in demand for vibrant, life-changing hair colour, making this the perfect time to explore our showcase of brands in the annual Hairnews Special Colour Mailer! As the world around us flourishes this Spring, clients are looking to bring colour, health, well-being and brilliance back into their lives. Hair colour is a deeply personal expression of individuality, confidence and mood, with clients increasingly seeking bespoke transformations and products that reflect their desire for more conscious, naturally formulated beauty solutions. Through our showcase of highly anticipated in-salon products, we aim to connect dedicated stylists with premium colour systems that help you deliver exceptional results. As a trusted stylist and colourist, you’re uniquely positioned to create the perfect look for each client and recommend the right homecare products to keep their colour radiant and their hair healthy between salon visits. This year, we feature specialist colour ranges and luxurious treatments that empower stylists to unleash their creativity and deliver the radiant results their clients dream of. Discover products that help you achieve beautiful, natural-looking colour while embracing more mindful ingredient choices for your clients and the planet. CONTENTS mood MATTER - Color Creative Wella Professionals - Colour Goldwell - Ellumen Inoar Professional - Premium Argan Oil Based Hair Colour Paul Mitchell Professional - Blonde Kadus Professional - Colour Collection Biosense - Colorsense muk - Hybrid Cream Hair Color Keune - Colour Without Limits mood MATTER - Color Confidence mood MATTER Color Confidence - Colors for Creators Keep the colour. Keep the client. inhale confidence, exhale doubt. 80 shades engineered with precision pigment weighing - so every mix lifts, deposits and covers grey the way you planned. True-to-tone, no muddy undertones, with biomimetic protection that supports the hair through the service. PPD-free and vegan. • 80 shades · 4 developers 100ml tubes • Easy 1: 1.5 mixing ratio • Calibrated for grey coverage – naturals, gold, warm and more • Biomimetic protection, lipid balance and colour-stabilising antioxidants PROFIT - A complete 80- shade system your clients rebook with confidence. PERFORMANCE - Reliable coverage, true tone and healthy-looking hair. RELIABILITY - Repeatable results, service after service. Ready for colour that never lets you down? Talk to us about pricing & a demo Contact details: 021 552 2369 | georg@z-one.co.za | Whatsapp 082 376 6551 Take Note Trading 188cc, 1 Indwe Road, Milnerton, Cape Town WELLA Professionals No.1 Salon Colour Brand in the World Wella is The World’s No.1 Salon Colour Brand* With more than 140 years of hairdressing heritage, Wella Professionals has helped shape the professional colour industry through continuous innovation. Founded in Germany in 1880 by hairdresser Franz Ströher, the brand has grown into The World’s No. 1 Salon Colour Brand. In South Africa, mhb and its predecessor, Modern Hairdressing Supplies, have been part of the Wella story since the 1950s, supporting generations of salon professionals with the brand’s colour expertise and innovation. At the heart of the portfolio is Koleston Perfect, a permanent colour range offering an extensive shade selection, precision and up to 100% grey coverage. Illumina Color is designed for luminous, natural-looking colour, while Color Touch, the demi-permanent option, delivers vibrant results and shine with less commitment than permanent colour. For salons needing a faster service, Color Xpress offers up to 100% grey coverage in just 10 minutes. For high-shine services, Shinefinity delivers a colour glaze designed to enhance tone and shine without lifting the natural base. Blonding specialists can turn to Blondor, Wella Professionals’ lightening portfolio, which supports a variety of professional lightening techniques. With a combination of trusted performance from Wella Professionals and reliable service support from mhb, the opportunities to grow every salon business is limitless. Distributors Modern Hair & Beauty Telesales 0860 104 109. *Based on Wella Master Brand USD sales on the 2024 Professional Hair Care Global Serie for the hair colouring products category published by Kline. FOLLOW MHB Instagram Facebook Website Goldwell ELUMEN We Believe Without Artists, the World is a Blank Canvas. Creativity is the backbone of global culture that adds colour to our lives. Our beating heart is the creatives at the centre of our story. We exist to facilitate their future, support their journeys, and paint together a brighter tomorrow. Goldwell Elumen OUTSHINES. OUTLASTS. OUTPERFORMS. Elumen is the first acidic zero damage permanent hair colour, pioneered 25 years ago. Its unique formula delivers vibrant, long-lasting colour and incredible shine without damage. It offers unlimited service opportunities: from full-head colour and grey coverage to toning and freehand techniques. No peroxide. No oxidative dyes. No ammonia. No PPD or PTD. 100% vegan formula* GOLDWELL COLOUR THE FUTURE We put colour creators at the centre of everything from colour creation to education because we believe a brand powered by our people is the future. Contact Details: Email: gina@twincare.co.za Tel: 011 305 1600 TWINCARE International Socials: Goldwell Instagram: @goldwellsouthafrica Goldwell Facebook: @Goldwell South Africa Twincare International Instagram: @twincareinternational Twincare International Facebook: @Twincare Inoar Professional Argan Oil-Infused Colour Care Your most discerning clients expect more from their colour. A beautiful shade. Exceptional shine. Hair that feels soft and conditioned. And, increasingly, products that reflect their preference for vegan, cruelty-free beauty. Introducing the relaunch of Inoar Professional Colour: a premium addition to your salon’s colour offering, infused with Argan Oil to treat hair while colouring. Inoar offers a compelling addition to your existing colour menu for your clients – bringing together performance, care and a luxurious finish. The professional system includes colour creams, developers and Blue and Violet bleaching powders, all infused with Argan Oil, ensuring your client’s hair is treated through every step of the colouring process. Find out more by clicking HERE. Experience the INOAR difference. Because your client deserves more than just colour. Contact INOAR for more info. Tel: 012 346 1721 Email: accounts@inoar.co.za Website: www.inoar.co.za Socials: INOAR Facebook: @INOARsouthafrica INOAR Instagram: @INOARsouthafrica INOAR Lifestyle Instagram: @INOARlifestyle PAUL MITCHELL Pre-Bonded Lightener – A New Era BLONDING, REIMAGINED. The next era of blonding has arrived. Paul Mitchell Professional is evolving its lightener category with the launch of Pre-Bonded Lightener: a high-performance, simplified system created for the way today’s stylists work. Designed to deliver speed, consistency and confidence, Pre-Bonded Lightener features built-in bonding technology, removing the need for an additional bonding additive. The blue-tinted, dedusted powder delivers up to 9 levels of lift while supporting hair integrity with 65% less breakage.* Its creamy consistency allows for precise, controlled application across both on- and off-scalp services, giving stylists the versatility to create a range of blonding looks with fewer steps and greater reliability. But the evolution doesn't stop there. Introducing The Demi Pre-Bonded 5 Minute Toners: a new generation of fast, effortless toning for levels 8–10. Available in Violet, Ash and Beige, these demi-permanent toners neutralise unwanted warmth and enhance brightness in just 5 minutes, leaving hair soft, balanced and beautifully refined. Together, these innovations mark a new chapter for Paul Mitchell Professional blonding, where advanced technology meets simplicity, performance meets precision, and beautiful blonde is achieved with confidence. Less complexity. More performance. A new era of blonde. *Compared to non-bonded lightener under specified test conditions. Paul Mitchell is proudly distributed by Twincare International. Stock this incredible brand today. Email: info@twincare.co.za Tel: +27 011 305 1600 KADUS Professional Infinite Colour Choice, Countless Combos No two clients are the same, so why should their colour be? With easy-to-use Kadus Professional by Wella, you have the freedom to mix things up and create a look that’s just right for each client. Whether it’s natural blonde, warm brunette, soft auburn or vibrant red, Kadus colour allows plenty of room to play with tone, depth and dimension. Whether you’re refreshing an existing shade, creating a rich new look or taking a client blonde, Kadus gives you the colour options to make it happen. The Kadus Professional Colour Collection Demi-Permanent Colour: For clients who want a change without a long-term commitment. This ammonia-free formula delivers vibrant, multi-dimensional shine, making it a great choice for refreshing colour, adding depth or giving natural tones a boost. Extra Rich Crème Permanent Colour: For clients who want long-lasting colour, this formula delivers rich, vibrant shades with exceptional shine. With up to 100% grey coverage and the ability to lighten or darken hair by up to five levels, you have plenty of options for creating that perfect look for your client. True Blondes: From soft, natural-looking blondes and even bolder transformations, True Blondes gives you the flexibility to create the blonde your client has in mind. It offers controlled lightening of up to seven levels, while its creamy consistency makes on- and off-scalp application easy. LightPlex Bond Lightening System: LightPlex is designed to reconstruct bonds from within during the lightening process. Pair it with the Bond Completion in-salon treatment for clear, bright blonde results with up to 97% less breakage. With so many ways to mix, match and customise, Kadus Professional gives you the freedom to try different combinations, get creative and find the right look for every client. Distributors Modern Hair & Beauty Telesales 0860 104 109. FOLLOW KADUS Instagram Facebook FOLLOW MHB Instagram Facebook Website BIOSENSE COLORSENSE Award-Winning Colour. Limitless Possibilities. Winner of the Pro Beauty Award for Best Colour House. Chosen for performance. Trusted for creativity. Choosing a professional colour range is about more than beautiful results. It’s about consistency, confidence and having a partner who understands what matters behind the salon chair. Biosense Colorsense brings professional colour performance to life, empowering colourists to create rich, beautiful colour results while expressing their creativity and expertise. Designed for the demands of the modern salon, Colorsense puts professional artistry at the heart of every service. But exceptional colour is only part of the story. When you choose Colorsense, you choose a proudly South African professional haircare brand with a passion for education, innovation and the success of the salons we serve. We believe in building relationships, supporting hairdressers and helping salons grow through quality products, professional knowledge and a shared commitment to excellence. Our recent recognition as Pro Beauty Award Winner for Best Colour House is a proud milestone, and a reflection of the confidence placed in our brand. For us, this award is not the finish line. It’s motivation to keep raising the bar, supporting our colourists and delivering a colour partnership you can believe in. Your artistry. Your clients. Your colour story. Make every shade count with Biosense Colorsense. Rooted in You. Colour Without Compromise. Biosense is proudly distributed by Twincare International. Stock this incredible brand today. Email: info@twincare.co.za Tel: +27 011 305 1600 muk Colour that Works as Hard as You Do Professional colour. Creative freedom. Care beyond the salon. muk combines versatile professional colour with targeted homecare, helping colourists create beautiful salon results and clients maintain them between appointments. One Tube. Seven Colour Services. muk Hybrid Cream Hair Color puts the colourist in control. By selecting the appropriate lotion or developer, one tube supports seven services: permanent, demi permanent, intense demi permanent, colour balancing, blonde toning, demi gloss and grey blending. Colour with Care Built In. Formulated with plant-derived amino acids, soy, corn and wheat proteins, Baobab Oil, Avocado Oil and Hyaluronic Acid, muk Hybrid Cream Hair Color combines vibrant colour performance with conditioning care. Designed to help strengthen and moisturise the hair while colour is processing, its nourishing formula helps maintain softness, enhance shine and support the hair’s overall condition. With added conditioning benefits to help care for the hair and scalp, Hybrid Cream Hair Color delivers beautiful, luminous colour without compromising on care. Vegan. Cruelty-free. PPD-free. Colour performance meets conditioning care. Keep the Care Going at Home. Complete your colour service with retail recommendations tailored to each client. Blonde muk Maintenance Shampoo and 1 Minute Maintenance Treatment help keep unwanted brassy and yellow tones at bay for longer, helping blonde, grey and white hair maintain its fresh, clean-looking tone between salon visits while keeping the hair nourished and conditioned. Vivid muk Colour Lock Shampoo and Conditioner help maintain colour vibrancy, softness and shine, keeping coloured hair looking its best for longer. muk is proudly distributed in South Africa by Veaudry International, supporting salons with expert education, in-salon training and ongoing business support. Become a stockist: info@veaudry.com | www.veaudryint.com Instagram: @mukhaircaresa Facebook: @mukhaircaresa Keune Colour Without Limits Having the right colour portfolio makes it easier to deliver the results clients want. Keune gives stylists specialised options for permanent colour, shine services, blonding, ammonia-free colour and creative expression, with each range bringing something different to the salon. Keune Tinta Color is the reliable go-to for permanent and reliable coverage, with lasting colour results. Its extensive shade selection, conditioning properties and luminous finish make it a salon essential. Mixable formulas give colourists the flexibility to fine-tune shades for customised results. For 100% grey coverage, even on resistant hair. Keune Semi Color is perfect for when colour needs a refresh rather than a complete overhaul. This ammonia-free demi-permanent range is ideal for enhancing tone, refreshing lengths and ends, and adding gloss. Its conditioning formula helps leave hair feeling smooth, and looking natural. Up to 70% grey blending. Vegan, gluten-free, and ammonia-free. Keune Ultimate Blonde is perfect for precision blonding and puts lightening and toning at the centre of the service. Its specialised portfolio supports controlled lifting and refined blonde results, while Bond Fuser Technology in the lightening powders and toners help to achieve every blonde ambition. With anti-yellow technology Keune Color Chameleon is the ultimate choice for clients who want something expressive or temporary. Intense, intermixable direct dye makes it possible to create and adjust customised colours. And the good news? It’s completely removeable! Keune focuses on responsible ingredient sourcing, including the use of recycled and bio-based packaging materials across the entire product portfolio. Keune’s approach reflects a long-term commitment to creating professional hair products while taking greater responsibility for people and the planet. Distributors Modern Hair & Beauty Telesales 0860 104 109. FOLLOW KEUNE Website FOLLOW MHB Instagram Facebook Website mood MATTER Color Confidence Keep the colour. Keep the client. inhale confidence, exhale doubt. Colour that stays vibrant, glossy and luminous between salon visits. A mandarin, chocolate and warm-amber scent that feels like confidence - and a pro finishing treatment to seal every colour service. Powered by wild olive stem cells, upcycled apple and grape-skin extracts. • Shampoo & Conditioner: protect vibrancy and tone • Leave-In Cream: seals colour, adds heat protection • Transparent Oil: frizz-smoothing, lightweight shine • Vibrancy Boost: in-salon colour-sealing treatment PROFIT Home-care and an in-salon treatment to add to every colour service. PERFORMANCE Locks in pigment, boosts gloss, helps colour last longer. RELIABILITY Colour-safe care your colourists can stand behind. Protect the colour you create. Contact details: 021 552 2369 | georg@z-one.co.za | Whatsapp 082 376 6551 Take Note Trading 188cc, 1 Indwe Road, Milnerton, Cape Town

Are you a stylist with a hankering for the exotic life at sea? Do you feel like you want to do more, be more, achieve more, and earn more in your hairdressing career? London Wellness Academy is looking for Hairdressers and our continuing series with SA’s own cruise star stylist Mervin Arthur Naidoo shows you what’s in store ! Explore the Advantages of a Cruise Ship Contract & Build your Financial Freedom as a Stylist Start building your own future. A contract on board ship can enhance your CV, give you sought-after skills that will provide incredible value in your career, broaden your horizons and job opportunities. It’s the most amazing way to see the world and experience destinations you’ve only dreamed of visiting, all while getting paid for it, in tax-free dollars, with all your living expenses, food, and accommodation covered. We Rejoin Our Fav SA Cruise Ship Stylist, Mervin Arthur Naidoo, & See What He’s been Up To! Mervin Arthur Naidoo is from Pietermaritzburg, KZN and has been a qualified hairstylist for 30 years, working in South Africa and on many cruise ship contracts, sailing the seas. Mervin’s contracts for 2024, 2025 and 2026 have been exciting adventures onboard the cruise ships THE SUN PRINCESS 2, P&O ARVIA, and now SILVER SPIRIT, of SILVER SEAS CRUISES, experiencing and sharing the most exciting sights and cities, people, food, and real life at sea, all while doing the work he loves! With all his experience since 2022, Mervin is the best person to ask about life onboard. One of the most intriguing aspects with different contracts with different ships has been the varied lifestyle between ships and their size. The sheer difference between the huge SUN PRINCESS and the PNO ARVIA to his current contract on the more intimate SILVER SPIRIT has given Mervin a real chance to live and work in completely contrasting environments. There are many differences between the ships I’ve had the amazing chance to work on in the last 3 years, not just in size. Last year I worked on P&O ARVIA, a British company, the 10th largest in the world at that time. Before that I worked on the largest of the Princess fleet, THE SUN PRINCESS. SUN PRINCESS carries around 4700 guests and 2000 crew. It is huge and has so much space for activities and lounging, so many restaurants and eating options The ARVIA carries 6700 guests and around 2000 crew, with even more restaurants and dining experiences. It even has a dedicated kids’ area up top, with water slides and splash pools, with everything to keep the kids entertained. Both the Princess and the Arvia are built with ultra luxurious decor, with a modern feel. It's easy to get lost just looking for your cabin or to get to the crew mess! It took me at least 2 months to see all the ships, all while still getting lost! The guests too were always lost, always walking in the wrong direction to get to the dining areas. Even by the end of the 2-week cruise, they were still lost and there are still parts that I didn't get to see. With so many guests, it was hectic on embarkation day. It was hard to say who was leaving, who was going on excursion, who was staying for the next cruise. The cruises were always the same route. 2-week cruises, from embarkation port, sea days, with ports, then to the main destination, then more sea days, and finally finishing at the embarkation port. All to then start again! This would be our tour for the entire season. Last year we saw the Caribbean, Barbados to Antigua and back, then Europe, Southampton to Barcelona and back. It’s really a laid-back pace in life unless there was a problem with weather. Our own spa team of 31 was from many parts of the world. The ship was a registered wedding venue, so I was doing bridal hair and make-up every cruise, often 4-6 in every cruise. For us crew, things always settled into a wonderfully easy rhythm, enjoying sunshine and food. The crew was always changing, so then we would get the chance to go see the sights again with different people and experience it in many different ways. With such a large crew, it can be difficult to make close friends from other departments, so my closest friends have almost always been from the salon, since we spent so much more time together and usually in the same team for time off. The guests are always such a wide variety of people from all walks of life. Big ships are for families, with everyone of all ages - babies and toddlers, teenagers and young adults, parents of all ages and not forgetting the grandparents! There is something for everyone at all times. The theatre ran 3 shows every night on the bigger ships and there was always something going on in the atrium: live music and trapeze artists, dance classes, educational talks on the ports of call. The art gallery was amazing, with works in display from artists old and new. There were art auctions every cruise, and it was always busy, often making outstanding record sales. Entertainment was everywhere, always music playing in different areas, either guitar or piano or a trio, or someone singing. The shiplife can only be described as a vibrant floating community: a busy microcosm where guests and crew of all ages find their own rhythm, surrounded by constant entertainment. My latest contract is on SILVER SPIRIT, of SILVER SEAS CRUISES. It’s a smaller, much more intimate ship, with 680 guests, 411 crew, and our spa team consists of 11 people. We get to see and meet the rest of the crew on a daily basis, which makes it so much easier to make friends from other departments. I joined SILVER SPIRIT in the Caribbean and we did the crossing to Southampton, then making our way to eventually reach Norway. We spent some time up in that area, enjoying the ports and the sights, and started our meandering journey back down to get to the Caribbean. Our itinerary is absolutely amazing with new ports every day. The only repeats are when we are returning to the Caribbean, and stop at certain ports again, otherwise, it's all different ports and different countries for each cruise, with fresh adventures every time! A magnificent night vid of SILVER SPIRIT at Bordeaux, France. The night life is absolutely buzzing. I could not resist going back out after work today, just to walk around and enjoy the night. So many people out at night. Everywhere you look, people are jogging, walking or riding a bicycle. Just a short walk takes you to the eastern side of the old town, Place De La Bourse, where you will find the historical buildings, with the stunning fountain, right opposite the reflection mirror, the largest reflection pool in the world, which is opposite the canal. The guests on SILVER SPIRIT are a different level. This is not for all the family to join in, with hardly any children. If they do come on the tours, their primary entertainment is playing in the pool and exploring the ports. Compared to ARVIA during the holidays, where we typically had a crowd of 2,500 kids spanning every age group. SILVER SPIRIT is all about luxury and relaxation. There isn’t the hustle of dance classes and Centre court for more activities or anything. Instead, they have lounges for the guests to peacefully sit and relax and unwind with live piano played in the background gently. The smaller theatre relies on an intimate cast of four: two singers and two dancers. There are no weddings on this ship, so my work here at the ZAGARA SPA for 9 months is a more relaxed rhythm of blowdrys and styling, with some haircuts and men's grooming. We do a bit of colour too, when a guest wants a change in their lifestyle! In the salon, there are only two hairstylist and one nail technician, three massage therapists, two facialists, and one fitness specialist. We also offer Acupuncture and medi-spa. Our focus is on creating a serene and pleasant experience for our guests. One of the most pleasurable experiences is trying out the new restaurant on SILVER SPIRIT, so the Spa team had to be the 1st in line! The menu has 2 parts: the Med cuisine changes according to each country we visit. They will serve dishes from that country, fresh ingredients bought from the markets and cooked that night. The Voyage menu will stay the same all cruise. You can choose from both menus, with absolutely delicious food, cooked perfectly. It's looks like small servings, but it's very filling. And then there’s always the sights of every country and city! When we were at Giardini Naxos, Sicily, Italy, it was amazing to see how they built on the mountain sides. Stunning apartments right on top, all with a magnificent view of the ocean. And on the other side of the mountain, is a castle. The city expands over into the other side. Monte Carlo in Monaco is incredible: obviously for the rich and richer! Just looking at it from the ship, all you see is opulence. Every year the streets become a racetrack for the F1, but the cars here are on a daily basis cost the same as a racecar, if not more! And Rovinj, Croatia. I am in love with Croatia. Absolutely stunning. So clean and neat. Well taken care of. The people love their cities and it shows. This is a definite must for all travellers. Be sure to follow Mervin on FB to really enjoy his stunning pics and vids. He really brings everything to life! This Could Be Your Workplace If you want the experience of a lifetime that will make you a sought-after stylist in top salons all over the world, all while building the nest egg for your future, sign up now for your confidential interview. Contact Nadine Brits or Daniella Diem, recruitment managers for London Wellness Academy, who specialise in the recruitment of Salon Professionals for cruise ship spas around the world. Apply on the website: www.londonwellnessacademy.com or email Nadine nadineb@londonwellnessacademy.com or Daniella daniella.diem@londonwellnessacademy.com START YOUR JOURNEY TOWARDS AN AMAZING CAREER TODAY Follow us on social media Facebook | Instagram

Cloud Nine returns to South Africa this November, thanks to a joint venture between mhb and Gerald Wells. The brand’s return coincides with a global relaunch that puts a fresh spin on its approach to hair styling, with a stronger focus on real hair, individual style and looking after hair while creating great results. The partnership will bring a selection of standout Cloud Nine tools to the local market. It’s an exciting development for the hair industry, bringing a familiar name back with a renewed vision and plenty to offer both stylists and consumers. The countdown to the launch starts here. More details soon! Innovative, adjustable temperature settings. Mhb Managing Director, Chris Stofberg, believes the timing is right for Cloud Nine’s return. “Cloud Nine has always stood out for its quality and innovation, and it’s great to see the brand entering this next chapter. We’re excited to bring it back to South Africa and give local stylists and consumers the opportunity to rediscover what makes Cloud Nine special.” “We’re excited to bring Cloud Nine back to South Africa and give local stylists and consumers the opportunity to rediscover what makes it special.” The brand’s new direction reflects changing attitudes towards hair styling. Consumers still want great results, but they’re also more conscious of how much heat they use, and the impact heat styling can have on their hair. The days of one idea of perfect hair are gone, giving way to a more relaxed, individual approach that fits real life. Revive Mode uses 8,000 harmonic vibrations per minute to help create smooth, shiny results That thinking is at the heart of Cloud Nine’s Strength + Kindness philosophy: the idea that powerful styling tools and hair health can go hand-in-hand. It’s about creating the looks people love while giving them more control over how they style their hair. Innovation remains central to Cloud Nine. This is backed up with features such as adjustable temperature settings, patented Revive Mode on its straighteners, which uses 8,000 harmonic vibrations per minute, and Sericite® plates designed to help create smooth, shiny results. For Gerald Wells, the combination of quality and innovation is a big part of the brand’s appeal. “Cloud Nine gets the balance right between technology, quality and results. These are tools that give people the freedom to style their hair their way, with features designed to make a real difference to the styling experience. We’re looking forward to bringing that combination back to the South African market.” “Cloud Nine gets the balance right between technology, quality and results.” Cloud Nine’s return is more than a familiar name coming back onto the market. It is an opportunity to share thoughtful innovation, individual expression and styling. With mhb and Gerald Wells behind its return, Cloud Nine is ready to reclaim its place in the South African conversation around great hair. For information on the Cloud Nine range and how to order, contact your mhb sales consultant or mhb Telesales on 0860 104 109. Follow mhb Facebook Instagram Website

TONI&GUY invites you into a new World of Colour for 2026, a personalised approach to luxury hair colour designed around individuality and wearable trends. Created by TONI&GUY’s Global Artistic Team, this year’s collection embraces glossy brunettes, creamy blondes and reflective finishes that feel soft, healthy and effortlessly luxurious. Inspired by the season’s biggest colour trends, each look has been refined into a bespoke, wearable service designed for every individual client. Focused on bespoke colour and modern dimension, each look has been designed to feel adaptable, elevated and completely personal to the client. International technical educational director Jo O’Neill says: “This season’s biggest colour trends are all about looking polished, healthy and effortlessly luxurious. Whether brunette or blonde, the emphasis is on glossy finishes, soft dimension and colours that enhance natural beauty, creating hair that feels expensive, wearable and perfect for summer.” LUDMILLA – LUMI BLUSH Inspired by: Expensive Blondes, Teddy Bear Blonde A soft luxury blonde with rich chocolate tones and diffused honey ribbons for glossy, expensive-looking dimension. Jo says: Lumi Blush is best created using a bespoke blonde gloss service with softly diffused ribbons of honey and caramel through the mid-lengths and ends. The key is maintaining depth at the root while introducing subtle reflective dimension that catches the light. During consultation, focus on clients looking to elevate their blondes without committing to obvious highlights, positioning the service as a low-maintenance luxury colour upgrade. MIA – CHROMA GLOW Inspired by: Cherry Cola Gloss, Candle Lit Brunette A high-shine brunette with soft, low-contrast dimension for a rich, healthy and polished finish. Jo says: Chroma Glow is achieved through a gloss-led colour service, combining rich brunette tones with subtle warm reflects to create a polished, light-reflective finish. Focus on low-contrast dimension and tonal refinement rather than visible colour placement. Introduce the trend during consultations with clients who want enhanced shine and richness while keeping their colour wearable and professional. MARIA – LUXE LIGHTS Inspired by: Buttercream Blonde, Vanilla Suede Blonde A creamy warm blonde blending buttery gold and champagne tones for a glossy, sun-kissed finish. Jo says: Luxe Lights is best created through fine woven highlights, balayage or micro lights, followed by a soft gloss to blend buttery gold and champagne tones. The goal is seamless brightness with softness and movement. During consultations, recommend this look to blonde clients wanting a warmer, more expensive-looking alternative to icy blondes for the summer months. MARIAM – SATIN GLAZE Inspired by: Liquid Mocha, Patent Brunette, Nutmeg Brown A reflective gloss service combining mocha and warm chocolate tones for enhanced shine and healthy-looking dimension. Jo says: Satin Glaze works best as a glossing service layered over rich brunette tones, using reflective mocha and warm chocolate shades to maximise shine. Precision colour placement is less important than creating an ultra-reflective finish and tonal consistency. Position the trend as the perfect service for clients looking to refresh existing brunettes and improve overall hair condition and appearance. EDEN – PURE BLONDE Inspired by: Ice Blonde, Platinum Blonde A softer take on icy blonde with seamless root melts and luminous platinum tones for a more wearable luxury blonde. Jo says: Pure Blonde combines clean blonde lifting techniques with seamless root melting and soft toning to create a wearable take on platinum. The focus is on maintaining brightness while introducing softness through the root area for a more luxurious finish. During consultations, discuss maintenance requirements and tailor the level of brightness to suit the client’s lifestyle. YENTE – TAILORED TONES TONI&GUY’s bespoke colour service, tailored collaboratively between guest and colourist for a completely personalised result. Jo says: Tailored Tones is all about creating a fully personalised colour service built around the client’s skin tone, lifestyle and maintenance preferences. Techniques can vary from glossing and balayage to highlights and colour contouring, with the consultation being the most important part of the service. This trend encourages colourists to move away from one-size-fits-all formulas and deliver truly bespoke results.

Written by Phumzile Eliya The hairdressing, cosmetology, beauty, and skincare industry thrives on creativity, client satisfaction, and close-knit working relationships. Yet these very dynamics can also create fertile ground for misunderstandings and workplace conflict. When employees raise grievances against employers, whether about pay, working hours, or management practices, how those issues are handled can determine whether the establishment remains stable or faces costly disputes at the Commission for Conciliation, Mediation and Arbitration (CCMA) and or National Bargaining Council for Hairdressing, Cosmetology, Beauty, and Skincare (HCSBC). South African labour law, particularly the Labour Relations Act 66 of 1995 (LRA), requires employers to uphold fair labour practices. In the establishment environment, where teams are small and reputations are everything, grievance handling is not just a compliance exercise; it is a business survival strategy. A grievance is any formal or informal complaint raised by an employee concerning their employment relationship. In establishments, common grievances include disputes over commission structures or pay, allegations of favouritism in client allocation, unfair scheduling or excessive working hours, leave disputes during peak seasons, workplace conflict among stylists or technicians, and harsh or inconsistent management practices. The list may go on and on. Employers may even encounter unique scenarios they would never think of, including personal issues between colleagues that begin outside the workplace and later affect the working environment. For example, one colleague may borrow R50.00 from another and never pay it back, creating unexpected tension. Rumours begin spreading, bullying-type behaviour starts to manifest, and instead of handling the matter outside the workplace or addressing it with the employer or manager to de-escalate the issue, the tension begins to build until it explodes, with colleagues attacking one another as if they are on a battlefield and forgetting that they are in the workplace. According to the CCMA, unresolved grievances often escalate into unfair labour practice disputes or constructive dismissal claims, both of which can be costly for employers. Why Grievances Must Be Taken Seriously in Establishments Unlike large corporations, establishments typically operate with small teams. This means unresolved grievances can quickly affect team morale, client service quality, productivity, and staff retention. Resentment spreads faster in close-knit groups, unhappy staff often disengage from clients, conflict drains focus and energy, and skilled stylists may leave for competitors. Employers who ignore grievances risk CCMA/Council referrals, reputational damage, and financial loss. Conversely, effective grievance handling builds trust and strengthens the establishment’s professional image. Step-by-Step Guide for Handling Grievances Implement a Clear Grievance Procedure Even small establishments must have a documented grievance procedure. The Labour Guide stresses that procedures should outline how complaints are raised, investigated, and resolved. Key elements include a written policy accessible to all staff, clear timelines for each stage, and escalation routes, such as to HCSBC or EOHCB. Encourage Open Communication While establishments often operate informally, structured communication is essential. Employers should encourage staff to raise concerns early, provide a safe and respectful space for discussions, and avoid dismissing complaints as “personal issues.” Acknowledge the Grievance Promptly Acknowledgement builds trust. Employers should formally confirm receipt of the grievance, outline investigation steps, and provide an expected timeline. Delays or silence often worsen the situation. Ensure Neutrality and Fairness When grievances target the employer directly, impartiality is critical. Options include assigning a senior staff member not involved in the issue, consulting the Employers' Organisation for Hairdressing, Cosmetology and Beauty (EOHCB) for guidance and support, or seeking advice from the HCSBC. This ensures credibility and defensibility if challenged. Conduct a Proper Investigation Investigations should be objective, confidential, and evidence-based. For example, review booking records if client allocation is disputed, check payroll records if commission is questioned, and interview relevant staff. Consistency is key; similar complaints must be handled in the same way. Communicate the Outcome Clearly After the investigation, provide a reasoned outcome, explain the findings transparently, and outline corrective action, such as adjusting commission structures or revising scheduling practices. Even if the grievance is not upheld, clarity reduces mistrust. Allow for an Appeal Employees should be able to challenge the outcome. Appeals reinforce fairness and reduce escalation risk. Keep Proper Records Documentation is vital. Employers should keep written grievance submissions, investigation notes, evidence reviewed, and final decisions. The HCSBC and CCMA often rely on documentation to assess whether procedures were fair. Common Mistakes in the Industry Establishment employers often treat grievances informally without documentation, become defensive when complaints target them, fail to record discussions and outcomes, show favouritism in client allocation, or retaliate against employees who complain. Retaliation, such as reducing shifts or treating employees differently, can lead to constructive dismissal claims under the LRA. When Grievances Escalate If internal resolution fails, employees may refer disputes to the HCSBC or CCMA, depending on the jurisdiction held over the matter. The HCSBC and CCMA examine whether the employer followed fair procedure and whether the employer acted reasonably. Importantly, small businesses are held to the same standards as corporates. A lack of HR structures is not a defence. Practical Example in an Establishment Setting A nail technician alleges unfair allocation of high-paying clients. Incorrect approach: Dismissing the complaint as jealousy, refusing to investigate, and continuing the same practice. Correct approach: Acknowledge the grievance, review booking records, speak to relevant staff, and implement fair allocation systems. Communicate the outcome clearly. This approach resolves the issue internally and protects the employer if the matter is escalated. Best Practice Tips for Hairdressing, Cosmetology, Beauty, and Skincare Industry Employers: Establish basic HR processes, even in small teams. Apply rules consistently across all employees. Communicate clearly and regularly. Seek external advice from EOHCB or HCSBC when necessary. Act promptly and fairly. Professionalising grievance handling is a key step in building a sustainable establishment. Grievances against employers are inevitable in any workplace, including establishments. The difference lies in how they are handled. By implementing fair procedures, maintaining objectivity, and ensuring transparency, establishment employers can resolve disputes internally, protect their establishments from HCSBC or CCMA referrals, and build stronger, more professional teams. In an industry built on relationships and reputation, grievance handling is not just compliance; it is essential for long-term success. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE. EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook: www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Lessoan Perfect Curl Mask Curls that bounce back. Frizz that doesn't. Perfect Curly is Lessoan's answer to dry, frizzy, undefined curls - a natural, active formula built on honey, beeswax and hibiscus that hydrates, repairs and defines without a trace of grease or drag. Stronger, shinier, more resilient curls. For any curl type, every time. Give every curl client a reason to rebook. Enquire about becoming a LESSOAN salon today! Contact details: Tel: 021 552 2369 Email: georg@z-one.co.za marku@z-one.co.za Take Note Trading 188cc (Distributor of LESSOAN Cosmetique) 1 Indwe Road, Milnerton, Cape Town

Booket is an all-in-one booking, payments and business management solution built for beauty and wellness businesses. Your diary, payments, clients, stock and your inhouse team operates on one system. With cutting edge and modern technology, your business can enjoy that professional look and system to manage your operation. Everything your business needs, in one place Appointment & Diary Management: Manage bookings and staff diaries with a clear view of every day, week and month. Integrated Payments with Daily Settlement: Take real-time payments via the professional “Booket PayTab” and get your money settled daily. Client & Staff Management: Manage full client details, visit-history and staff schedules, all organised in one place. Customer Profiles & Ratings: Build detailed client profiles and collect ratings that showcase your excellent service. Inventory, Stock & Supply Chain Management: Track stock levels, monitor product usage and reorder before you run out. Loyalty & Gift Cards: Reward repeat clients and sell gift cards that bring new ones through the door. Multi-channel Notifications: Reach clients by WhatsApp, SMS, email and in-app messages. Reporting: See how your business is performing and make decisions with confidence. Bookkeeping Export: Export your financial data for your bookkeeper or accountant in a few clicks. Booket Business System Professional & Modern Technology - PayTab Why businesses choose Booket – Benefits Major Savings on Card transaction Fees: Pay significantly less on debit and credit card transaction fees. One Platform, Unlimited staff access: Your whole team works from one device, with unlimited staff access. Free Customer App: Clients download the Booket app for free from the Apple App Store and Google Play Store, with unlimited downloads. Real human Support, 24/7/365: Talk to a real person on our help desk, any time, every day of the year – no chat bot delays and frustration. Fewer No-shows: WhatsApp, SMS, email and in-app reminders keep clients informed and on time. The result? A more organised business, a better client experience and lower costs, all from one platform. Customer App A easy to use mobile phone customer app for your customers to real-time interact with your Business Application to book appointments, see services and staff availability, and your latest product and service offerings. Contact Details: Website: https://www.letsbooket.com WhatsApp: 076 113 2918 Support: +27 87 808 4044 Email: support@letsbooket.com Socials: Facebook: @Booket Instagram: @booket_za Linkedin: @BooketTechnologies

The strongest sales piece: clear differentiation, salon relevance and the full offers. Your most discerning clients expect more from their colour. A beautiful shade. Exceptional shine. Hair that feels soft and conditioned. And, increasingly, products that reflect their preference for vegan, cruelty-free beauty. Give them a colour service that brings these priorities together. Introducing the relaunch of Inoar Professional Colour: a premium addition to your salon’s colour offering, infused with Argan Oil to treat hair while colouring. Care is part of the colour Inoar’s signature Argan Oil is central to the formula. Argan Oil microcapsules in the colour cream help nourish and condition the hair during colouring, supporting moisture, softness and a beautifully glossy finish. That gives you something meaningful to discuss at consultation: the finished colour and the care that goes into achieving it. Professional performance, beautifully considered Discover a colour offering that brings together: True-to-tone results: predictable, reliable colour to support your professional expertise. Cooler natural tones: helping reduce unwanted brassiness for refined, natural-looking results. Vibrant, long-lasting colour: with exceptional shine. Conditioning care: Argan Oil helps nourish the hair as it colours. Vegan and cruelty-free credentials: a considered choice for clients who value these qualities in their beauty routine. Make room for a premium alternative Every salon has clients who look beyond the shade chart. They ask about ingredients, care deeply about the condition of their hair and appreciate a more considered colour experience. Inoar offers a compelling addition to your existing colour menu for these clients – bringing together performance, care and a luxurious finish. The professional system includes colour creams, developers and Blue and Violet bleaching powders, all infused with Argan Oil, ensuring your client’s hair is treated through every step of the colouring process. Experience the INOAR difference. Because your client deserves more than just colour. Contact INOAR for more info. Tel: 012 346 1721 Email: accounts@inoar.co.za Website: www.inoar.co.za Socials: INOAR Facebook: @INOARsouthafrica INOAR Instagram: @INOARsouthafrica INOAR Lifestyle Instagram: @INOARlifestyle

A distinguished member of Intercoiffure Mondial and a pillar of our professional community. It is with profound sadness that we mourn the passing of Rolf Losken, a distinguished member of Intercoiffure Mondial, a respected leader in our profession, and a dear friend whose legacy will remain deeply rooted in the international hairdressing community. Following in his father’s footsteps, Rolf dedicated his life to the art and advancement of hairdressing. His exceptional passion, professional excellence and unwavering commitment earned him numerous awards and honours throughout his distinguished career. Beyond his achievements, his influence was reflected in the many lives he touched and the opportunities he helped create for others. Rolf was the backbone of Education For Life South Africa, standing steadfastly behind this movement from its inception 12 years ago. His belief in education, skills development and the transformative power of opportunity was instrumental in shaping the initiative and advancing its mission. His contribution to our community and our global projects will remain an enduring part of his legacy. Just three weeks ago, I had the profound privilege of presenting Rolf with the Circle of Special Honours — the highest distinction, awarded in recognition of exceptional commitment and performance. This honour recognises the changemakers within our community whose dedication and contribution are vital to our mission and global projects. Rolf embodied these values. He was not simply a supporter of the movement; he was one of its pillars, a man whose commitment helped sustain its purpose and strengthen its impact. The many accolades displayed in his room and office stood as a testament to a lifetime of achievement and to his deep and abiding connection with Intercoiffure Mondial. To have recognised his extraordinary contribution in person, just weeks before his passing, is a privilege I will always treasure. Our heartfelt condolences and prayers are with his beloved wife, Marijke, his two sons and his daughter, who were lovingly by his side during his final moments. May they find comfort in the knowledge that Rolf’s life was one of purpose, generosity and lasting influence. We honour a man whose contribution extended far beyond his professional achievements. We celebrate a legacy of commitment, leadership and service — and a friend whose impact will continue to be felt for generations to come. Rest in peace, dear Rolf. Your legacy lives on in Intercoiffure Mondial, in Education For Life, and in the countless lives you helped shape. You will be remembered with profound respect, gratitude and affection. Intercoiffure South Africa Thank you for a great tribute to an amazing soul. My friend Rolf had a huge impact on my life and he always encouraged me to do more than what I thought was possible. He was always the power behind the throne and I fondly remember his Sunday night phone calls to follow up on what was happening at Intercoiffure Gauteng. He was completely committed to Intercoiffure and Education for Life. For many years I knew that he was not available on Friday mornings because he would be at Valkenberg Hospital cutting the patients hair to cheer them up. This is a good example of the kind of person he was. The two times that Rolf invited me to climb ‘his’ Table Mountain with him was a wonderful experience and will remain in my memory bank forever. Deepest condolences to his beautiful wife Marijke, daughter, two sons and many friends and colleagues. Rolf Losken you have left a legacy of making a huge difference in many lives and encouraging others to reach their full potential. We will all miss you. Maria Ambrose Gough Having worked with Rolf for many years was a honor. His commitment to the industry was unsurpassed and he will be sorely missed both in South Africa and Internationally. RIP rolf. Chris Scott RIP, dear Rolphie. You were a true role model to me and so many others in our industry. Your kindness, compassion, and unwavering sense of fairness touched countless lives. You were the heartbeat of Intercoiffure South Africa, and your legacy will live on in all of us. You will never be forgotten. Johan Nortje Mr Rolf was a real legend and he unselfishly shared all he knew. It was a privilege to have known and worked with him. He was so passionate of our profession and now our Industry has lost a legend. My sincerest condolences to Mrs Losken and his children. Rest in peace now Sir, it was an honor to have known you. Theresa Gouws It is with profound shock and deep sadness that we share the painful news of the passing of Rolf Losken - a truly exceptional human being, an outstanding personality, and a companion deeply cherished by us all. Everyone who had the privilege of knowing Rolf and working alongside him experienced a person of extraordinary kindness, warmth, and reliability. His unwavering optimism, his drive, and his special gift for always looking forward with confidence defined everything he did. We will never forget his characteristic response whenever a challenge arose: "We'll make a plan." This phrase embodied his zest for life, his determination, and his unique ability to inspire others and bring people along with him. For his outstanding social engagement and lifelong commitment, Rolf Losken received numerous prestigious honours. Among them were the HOPE Award for his tireless humanitarian dedication, as well as the rare Black Pin from Education for Life - distinctions that bear witness to his extraordinary life's work and his deep compassion for his fellow human beings. Throughout his career, Rolf was also honoured with every distinction of the Intercoiffure Mondial Chevalerie in recognition of his tremendous contribution to our organisation: from the rank of Knight to that of Commander, as well as Personality of the Year and the Life- Achievement Award, culminating in the highest distinction of all, the Grand Cross, which was presented to him in 2023 in his home country of South Africa. Rolf leaves behind an immense void - not only professionally and socially, but above all on a deeply personal and human level. He was a man of true character - honest, sincere, warm- hearted, and profoundly good. His loss weighs heavily on us all. Over the years, he became far more to us than a valued colleague and companion: he was an extraordinary, loyal friend with a heart of gold, someone we could count on in every situation in life. Rolf Losken left his footprints behind - footprints of courage, humanity, and affection that will endure and that we will honour forever. Our deepest condolences and heartfelt thoughts are with his beloved wife, Marijke, and his daughter, Lisa, as well as with the entire family during these incredibly difficult times. We mourn his passing in silence and with deep gratitude for the time we were privileged to share with him. Rest in peace, dear Rolf. You will be missed more than words can say. Education for Life Mondial The Hairnews team was saddened to hear of the passing of Rolf Losken. The hair industry is built on people, meaningful connections and shared passions, and Rolf’s passing reminds us of the lasting impact individuals can have on the community around them. We extend our heartfelt condolences to Rolf’s family, friends, colleagues and everyone who had the privilege of knowing him. May the memories they shared bring comfort and strength during this difficult time. Rest in peace, Rolf. Our thoughts are with all those mourning your loss. To see more tributes and to leave your own memory and condolences click on the links below. Intercoiffure South Africa | Education for Life Mondial