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At Hairnews we understand the importance of finding the information you need FAST. The Radar is the search tool you need Brand suppliers, academies, learning centres, salons and stylists - all at the click of your finger on your laptop, tablet or mobile. Stay on The Radar. Stay connected. Suppliers, Academies & Pros: Get Twice the Coverage for a single fee with both The Radar and Hairnews Boost your digital footprint with a dual listing on Hairnews and The Radar www.theradar.co.za Double the presence, double the impact Stylists, salons, spas, nail techs, or beauty therapists’ email brad@hairnews.co.za to get listed on The Radar for FREE! How can you miss this opportunity to expand your online presence? We promote The Radar monthly in Hairnews and on our social media to keep your listing top of mind and easily accessible to your target market, stylists, salons, barbershops, spas beauticians and clients in SA. Contact us directly for more info or to get listed: brad@hairnews.co.za or belinda@hairnews.co.za

Ensure you get the Italian-made quality you’re looking for. Always look for the official logo above to verify you are purchasing MOOD Professional Haircare, officially launched in South Africa in January 2024 and true to the ALL Hair Solutions commitment to your salon, is an off-line and salon-only brand. MOOD Professional Haircare is owned and 100% made in Italy for over 55 years, and prides itself on delivering the best quality for the best price in over 75 countries around the world. Born within Pidielle S.p.A. with over half a century of professional expertise, manufacturing continuity, controlled quality and long-term reliability. MOOD is instantly recognisable by our 400ml bottles made from 30% reclaimed ocean plastic, because we care about our oceans’ health. Each bottle is elegantly wrapped with clean and trendy labels made not from paper, but repurposed Marble dust and dyed with non-toxic, biodegradable soy inks so nothing that doesn’t belong in the earth goes into the earth. MOOD is 100% vegan and manufactured using 100% green energy. All our high-performance products are made with bio-fermented fruit and plant ingredients specifically selected for their function within the hair itself. This process ensures the purest and most effective parts are extracted from the rest of the plant, creating instant and long-lasting results on all hair types, and guaranteeing beautiful, shiny, healthy hair. MOOD’s Styling range, called Hairstyling Bodyguard, is just that - a Bodyguard for the hair’s health with built-in 220-degree heat protection and U.V. sunscreen to prevent both colour fade and damage caused by exposure to sunlight. MOOD Professional Haircare is a full-service line with fade-free and stain-free colours available in two formats: MOOD Colour Cream Permanent Hair Colour enriched with Cranberry and Quinoa for anti-oxidants and enhanced strength. MOOD Demi Double a multi-functional Hybrid colour line which is ammonia-free, multifunctional, and enriched with up-cycled orange peels for extra shine, hydration and frizz-free hair. MOOD Professional Haircare also provides dedicated solutions for complete texture control. The Curl Infinity System is designed to seamlessly add curl to the hair. The Love Liss line reduces curls for perfect smoothing and frizz-free results in a salon-friendly, formaldehyde-free mousse formula. To find out more about MOOD and the Diva Pro Styling tools, visit us at www.allhairsolutions.co.za Instagram @allhairsolutions_za @moodhair_za Call us on 011 791 3644 or WhatsApp 082 658 4889 Email us at info@allhairsolutions.co.za

MORE THAN COLOUR. Colour that treats while colouring. Advanced colour technology infused with Argan Oil to deliver beautiful, true-to-tone results while treating the hair from the inside out. Argan Infused: Nourishes while colouring True to tone: Predictable reliable results Exceptional shine: Vibrant, healthy-looking hair Cooler naturals: Reduces brassiness Vegan & cruelty free: Ethical beauty you can trust Experience the INOAR difference. Because your client deserves more than just colour. Contact INOAR for more info. Tel: 012 346 1721 Email: accounts@inoar.co.za Website: www.inoar.co.za Socials: INOAR Facebook: @INOARsouthafrica INOAR Instagram: @INOARsouthafrica INOAR Lifestyle Instagram: @INOARlifestyle

Hairnews is thrilled to announce that MOOD is coming on board as one of our official sponsors of the Hairnews Industry Awards 2026. We are excited to welcome MOOD to this year’s awards and to have the brand supporting our celebration of the creativity, talent, technical skill and passion that continue to drive South Africa’s professional hair industry forward. Professional Haircare. Creative Possibilities. Professional hairdressing is about more than just creating a great look. It takes skill, creativity, dedication and the right products to bring every vision to life. MOOD offers professional hair products designed to support stylists in their work behind the chair, giving them the tools to express their creativity and deliver beautiful results for their clients. That makes MOOD a fantastic fit for the Hairnews Industry Awards, where we celebrate the talented professionals who continue to push boundaries, inspire others and raise the standard of our industry. Fantastic Prizes For Our First-Place Winners! MOOD is adding something special to this year's awards, with a prize set valued at approximately R1,600 for each first-place winner! Each prize set includes a selection of MOOD professional hair products, a bag and sectioning clips - practical additions to any stylist's kit and useful essentials for professionals behind the chair. Whether it's refreshing your product collection or adding handy tools to your salon setup, these prize sets are a great way to celebrate the talent and hard work of our first-place winners. Celebrating Excellence In Our Industry We are proud to have MOOD join our growing group of official Hairnews Industry Awards sponsors, helping us make the 2026 awards a special celebration of the people, brands and businesses that contribute to our incredible professional hair industry. A huge thank you to MOOD and All Hair Solutions, the suppliers of MOOD, for supporting this year's awards. We are thrilled to have MOOD as part of the Hairnews Industry Awards 2026. To find out more about MOOD and the Diva Pro Styling tools, visit us at www.allhairsolutions.co.za Instagram @allhairsolutions_za @moodhair_za Call us on 011 791 3644 or WhatsApp 082 658 4889 Email us at info@allhairsolutions.co.za

MHB, exclusive distributors of LABEL.M in South Africa, recently hosted events in Cape Town and Johannesburg, giving clients an immersive introduction to the LABEL.M brand that went beyond the products. Guests explored the world of LABEL.M through product discovery, interactive experiences and conversations about the brand, its values and the team behind it. They were also invited to write down one of their business goals and pop it into the Goal Box. But more about that later! The events took place in Cape Town at Nitida Estate and at the mhb studio in Johannesburg The presentations began with mhb’s National Sales Manager, Jacques Nortje, welcoming guests and sharing the mhb journey, including the story behind bringing LABEL.M on board in 2025. From there, National Educational Manager Elizma Crous took guests deeper into the brand, exploring LABEL.M’s commitment to sustainability and biocompatibility, along with the science and innovative technology behind its products. From a salon perspective, Carla Klue, LABEL.M Ambassador South Africa, shared her journey as a stylist and her love for LABEL.M. She spoke about the brand’s role in her salon, her approach to luxury and how meaningful consultations help her deliver a more personalised client experience. The mhb team at the Cape Town event: Jacques Nortje, Elizma Crous and Carla Klue Then it was time to open the Goal Box! Three cards were randomly selected at each event, giving the chosen stylists a chance to share their business goals with the group. It was a great way to exchange ideas with each participant receiving additional LABEL.M products as a thank-you. Winners of the Cape Town Goal Box draw pose with Carla Klue and Elizma Crous: L-R Margo Hilario from Inspired by You, Veruschuka Naicker from scar, Yasmeen Najaar from Inspired by You Guests also explored four interactive stations. DISCOVERY offered hands-on product exploration, while STYLE focused on trying out LABEL.M styling products. At CAPTURE, a mirror selfie booth created fun keepsakes, with photos sent via WhatsApp using a template inspired by a LABEL.M fashion magazine cover. The LABEL.M BOARD invited guests to choose one word that best described the brand, creating a snapshot of their impressions. Both events were a success, with positive feedback and plenty of excitement around LABEL.M. More than a product introduction, they offered hairstylists a chance to experience the brand’s story, science and approach to luxury, leaving them with fresh inspiration to take back to their salons. Order LABEL.M for your salon If you are an existing mhb client, please place your order with your mhb sales consultant. If you are a new client, please call mhb Telesales on 0860 104 109 and a sales consultant will be in touch. Follow LABEL.M Instagram Facebook Follow mhb Facebook Instagram Website

Written by Dineo Sedibeng In the ecosystem of a workplace in the hairdressing, cosmetology, beauty, and skincare industry, the atmosphere is everything. It is a sensory environment full of noise, chemicals, and close physical proximity, but it is also an emotional one. Clients arrive seeking transformation, often carrying stress, insecurity, or unrealistic expectations. Professionals work on their feet for hours, balancing artistry with administrative demands. In this pressure cooker environment, technical skill is the price of entry, but emotional intelligence (EQ) is the currency of longevity. For establishment owners, managers, and employees, the ability to navigate emotional triggers and practice self-regulation isn't just a "soft skill"; it is a critical business competency. When the scissors are snipping at a frantic pace or a client is unhappy with their nails, logic often takes a back seat to instinct. Understanding the mechanics of your own brain in those moments is the difference between escalating a conflict and resolving it with grace. What an Emotional Trigger can potentially lead to: To manage pressure, we must first understand what causes us to lose control. An emotional trigger is a stimulus, a person, a comment, or a situation that provokes an intense, often disproportionate, emotional reaction. In a workplace setting, triggers are abundant. Consider the front desk coordinator dealing with a client who is fifteen minutes late and blaming the traffic. For the coordinator, the trigger might not be the lateness itself, but the feeling of being blamed for something outside their control. For the stylist who just had a client reject a haircut they spent an hour perfecting, the trigger is often the threat to their professional identity, the fear of being seen as incompetent. Biologically, this reaction originates in the amygdala, the brain's emotional processing centre. When we perceive a threat (whether it is a physical threat or an ego threat like public criticism), the amygdala hijacks the prefrontal cortex, the rational decision-making part of the brain. This is known as an "amygdala hijack." In this state, blood flow leaves the frontal lobes, making it nearly impossible to access empathy, logic, or long-term reasoning. You literally cannot think straight. For the beauty and wellness professional, recognising the physical signs of a hijack is the first step in EQ mastery. These signs might include: A racing heart or shallow breathing. Clenched jaw or fists. A sudden urge to interrupt or defend oneself. Feeling "hot" or flushed. In a service-based establishment, reacting from this state is dangerous. A sharp tone with a client, an eye roll at a coworker, or a snap decision to refund a service to avoid an argument can erode profitability, reputation, trust, and team morale in seconds. Self-Regulation: The Pause That Protects If triggers are the spark, self-regulation is the fire extinguisher. Self-regulation is the ability to manage your internal state and impulses. In the context of a workplace, it is the ability to feel furious about a no-show client while speaking with professionalism; it is the capacity to feel anxious about a double-booked column while maintaining a calm demeanor for the client in the chair. Self-regulation hinges on one simple, yet incredibly difficult, action: THE PAUSE. When a trigger occurs, the average emotional reaction lasts approximately 90 seconds. Neurobiologist Dr. Jill Bolte Taylor famously noted that after a trigger, a chemical surge floods the body, and if that surge is not mentally reignited by ruminating thoughts, it will dissipate in under two minutes. Self-regulation requires us to ride that wave without acting on it. Entrepreneurs, employers, managers, and employees, implementing "the pause" can be practiced through tactical routines: Name It to Tame It: The moment you feel the physiological response of a trigger, mentally label it. "I am feeling defensive." or "This is a fairness trigger." By naming the emotion, you activate the prefrontal cortex, pulling control away from the amygdala. Tactical Breathing: Before responding to an angry client or a stressed employee, take a deliberate breath. Inhale for four counts, hold for four, exhale for four. This physical act lowers cortisol levels and signals to the nervous system that you are safe, allowing you to access your training and expertise rather than your primal instincts. The "Back Room" Rule: In an establishment, there is immense pressure to resolve issues immediately at the chair to avoid a scene. However, no good decision is ever made under the spotlight. A powerful self-regulation strategy is to change the environment. "Mrs. Khumalo, I want to make sure we get this exactly right for you. Let's step over to the desk (or the back room) for just one moment so I can look at the booking system." This physical movement disrupts the emotional momentum and gives both parties a chance to reset. Decision-Making Under Pressure: Logic vs. Loss Once self-regulation has been established, the focus shifts to decision-making. In service-based establishments, high-pressure decisions usually fall into two categories: client recovery (fixing a mistake or complaint) and operational management (handling staff conflict or overbooking). When we make decisions while still emotionally activated, we fall prey to cognitive biases. One of the most common in our industry is the scarcity mindset, the fear of losing a client or receiving a bad review. Under this pressure, an establishment owner might make a financially irrational decision, such as offering a full refund for a minor issue or over-promising unrealistic fixes to appease a difficult client. High-EQ decision-making shifts from a reactive stance to a strategic stance. It involves asking a different set of questions. Instead of, "How do I make this person stop being angry right now?" the professional asks, "What is a fair solution that upholds my establishment's value and maintains the relationship?" This requires separating the person from the problem. A client in distress is often not angry at the stylist personally; they are angry at the gap between their expectation and the reality. They are experiencing a loss of control over their appearance, which is a deeply personal matter. When a decision-maker acknowledges that emotion first, "I completely understand why you're upset; your hair is a big part of your identity," they validate the client. Once validation occurs, the client's defences lower, making them receptive to a logical solution. For leaders and managers, decision-making under pressure also applies to team dynamics. If two stylists are arguing on the floor, the instinct might be to take sides or demand they "just get along." A regulated leader, however, makes the decision to listen first. They recognize that conflict is often a sign of unmet needs (e.g., a need for respect or fairness). By deciding to mediate rather than dictate, they foster a culture of psychological safety, which ultimately reduces turnover, a massive cost in the industry. Building an EQ-Driven Culture Emotional intelligence cannot exist in a vacuum; it must be cultivated across the entire team. For an establishment to thrive, EQ must become a core competency, not just an expectation of management. This begins with recruitment and onboarding. When interviewing a new stylist or therapist, look beyond their portfolio. Ask behavioural questions: "Tell me about a time a client was unhappy with your work. What did you feel, and what did you do?" A candidate with high EQ will speak about their emotional regulation process, not just the technical fix. Furthermore, integrating brief "regulation" practices into the daily huddle can transform the culture. A five-minute morning meeting that focuses on breathing exercises or setting an emotional intention for the day can equip the team to handle the afternoon rush with more resilience. It is also vital to create a culture where it is safe to ask for help. If a front desk coordinator is dealing with a volatile client, they need to know they can signal to a manager for backup without being perceived as weak. This shared regulation, where one person's calm nervous system helps regulate another's, is the hallmark of a high-performing team. In the beauty industry, we sell transformation. But transformation isn't just about a new hair colour or a relaxing facial; it is about how we make people feel. Similarly, the success of the establishment isn't just determined by the number of bookings, but by the emotional health of the environment. Emotional triggers will always exist. Clients will be late, colours will process incorrectly, and schedules will fall apart. However, the difference between an establishment that burns out and an establishment that scales lies in the response to those triggers. By mastering self-regulation by pausing before reacting, by breathing through the amygdala hijack, and by making decisions from a place of logic rather than fear. Professionals protect their own mental health, preserve client relationships, and safeguard the bottom line. Ultimately, in a people-driven establishment, your emotional intelligence is your most valuable asset. It is the invisible skill that turns a difficult conversation into a loyal client, a workplace conflict into a stronger team, and a high-pressure moment into an opportunity for leadership. When you master your internal world, you build the resilience required to master the external demands of your establishment. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE. EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook: www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

“Hair is like a piece of art – it brings together imagination and creativity – and evokes an emotion and appreciation of its beauty in the eye of the beholder. Art is different to everyone and is open to interpretation from the creator and to the viewer.” Sally Brooks Hair by Sally Brooks, Brooks & Brooks London Make-up: Jo Sugar Photographer: Jack Eames

Hairnews is thrilled to announce that Modern Hair & Beauty (mhb) is coming on board as one of our official sponsors of the Hairnews Industry Awards 2026. We are excited to welcome mhb to this year’s awards and to have such an established name in the professional hair industry supporting our celebration of the creativity, talent, technical skill and passion that continue to drive South Africa’s hairdressing industry forward. Supporting The Professionals Behind The Chair As one of South Africa’s biggest distributors of professional hair products, mhb connects salons, stylists and barbers with the brands, products and tools they need to succeed. With an extensive portfolio of leading professional brands, including Wella Professionals, Nioxin, Kadus Professional, Sebastian Professional, Keune, System Professional, Seb Man, Qiqi, Label.M, Reuzel, Sweet Professional and Auro, mhb offers professionals access to products suited to a wide range of clients, services and salon businesses. But mhb is about more than just supplying products. The company is committed to being a business partner to the professionals it serves, supporting their growth through education, product knowledge workshops, group seminars and one-on-one training. By investing in professional development and helping salons strengthen their skills, services and client relationships, mhb plays an important role in supporting the long-term success of the professional hair industry. Fantastic Prizes For Our Winners! mhb is bringing some exciting prizes to the Hairnews Industry Awards 2026, with something special in store for our Gold, Silver and Bronze winners! Gold Prize: A Hair Tool Worth Over R5,000! Our Gold winner can look forward to a special surprise hair tool valued at over R5,000! We're keeping the exact tool under wraps for now, but it's certainly a prize worth getting excited about. Silver Prize: R3,000 mhb Voucher The Silver winner will receive a R3,000 mhb voucher, redeemable against products from mhb's extensive portfolio of professional brands. That's plenty of choice when it comes to stocking up on salon favourites or discovering something new! Bronze Prize: R1,500 mhb Voucher Our Bronze winner will take home a R1,500 MHB voucher, also redeemable against products from mhb's portfolio of brands. Whether you're taking home Gold, Silver or Bronze, mhb is giving our winners something valuable to put towards their professional toolkit. Celebrating Excellence In Our Industry This commitment to supporting hair professionals makes mhb a fantastic fit for the Hairnews Industry Awards. These awards recognise the talented individuals who continue to push creative boundaries, develop their skills and raise the standard of professional hairdressing in South Africa. We are proud to have mhb join our growing group of official Hairnews Industry Awards sponsors, helping us make the 2026 awards a special celebration of the people, brands and businesses that contribute to our incredible industry. A huge thank you to mhb for coming on board and supporting this year's awards. We are thrilled to have MHB as part of the Hairnews Industry Awards 2026.

Not just a mood. A Mood Matter. Anyone can sell a feeling. We pair it with the performance your salon relies on - high performance haircare, colour and lightening built for stylists, with scents designed to lift your mood. It feels like a lifestyle brand. It performs like a professional one. Profit - Feel-first products that sell themselves and keep clients coming back. Performance - Professional grade results behind every beautiful bottle. Reliability - One brand, from retail to colour to lightening consistent every time. Call us for pricing & a demo on 021 552 2369 | georg@z-one.co.za | Whatsapp 082 376 6551 Take Note Trading 188cc, 1 Indwe Road, Milnerton, Cape Town

A beautiful blend of brunette and blonde, creating soft ribbons of brightness, natural dimension and a seamless, lived-in finish! Click image below to view the Instagram post. Stylist: Cara de Agrela Salon: In Cara's Chair, Moreletapark, Pretoria Follow Cara on Instagram @incaraschair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

A new colour partnership. An international experience. A place in the story. What if your next step in professional hair colour took you beyond your salon and onto an international stage? In May 2027, GOLDWELL invites South African hair professionals to be part of STYLIST STORIES: TURKEY — an exclusive international stylist exchange designed to celebrate creativity, inspire new possibilities and connect the next generation of hairdressing talent. This is an opportunity to grow your colour business, invest in your craft and become part of a community that believes great hairdressing has no borders. MORE THAN A TRIP. AN OPPORTUNITY TO GROW. STYLIST STORIES brings South African stylists together with their Turkish counterparts for an exchange of skills, ideas and experiences. Through professional education, creative collaboration and behind-the-scenes storytelling, participants will explore different approaches to hair colour, salon culture and the art of professional hairdressing. The journey will also be captured through social media, sharing authentic stories of the people, techniques and inspiration that make our industry so exciting. Because at GOLDWELL, we believe the future of colour belongs to those who are willing to keep learning, creating and pushing boundaries. YOUR JOURNEY STARTS WITH GOLDWELL. Whether you are ready to take your existing GOLDWELL colour business to the next level or are considering GOLDWELL as your salon's new professional colour partner, this is your opportunity to discover what a partnership with GOLDWELL could mean for your future. New GOLDWELL colour doors are invited to explore the opportunity to qualify for STYLIST STORIES: TURKEY. Discover the qualification criteria, find out how to open a new GOLDWELL colour account and learn how you could secure your place on this international experience. YOUR NEXT CHAPTER STARTS HERE. With Subject RE: HN Turkey New Door Enquiry STYLIST STORIES: TURKEY | May 2027 | Limited places available. Qualification criteria, eligibility requirements and applicable terms and conditions apply. Please visit the link for full details. Contact Details: Email: gina@twincare.co.za Tel: 011 305 1600 TWINCARE International Socials: Goldwell Instagram: @goldwellsouthafrica Goldwell Facebook: @Goldwell South Africa Twincare International Instagram: @twincareinternational Twincare International Facebook: @Twincare

The season is here - the forecast? 100% chance of good hair. Hair can feel the weather at this time, too, element exposure often takes away the shine. You can renew your clients’ hair by giving it the care it deserves- hydrating, protecting, repairing. Master your clients’ healthy hair journey today with limited premium GOLDWELL DUALSENSES gift sets: PURE HYDRATION SET - for light weight hair feel Hydrating Shampoo 250ml Hydrating Conditioner 200ml 5-in-1 Hydrating Spray 150ml COLOR BRILLIANCE SET - for color vibrancy and shine Brilliance Shampoo 250ml Brilliance Conditioner 200ml Brilliance Serum Spray 150ml BLONDES & HIGHLIGHT SET - for cool blonde hair Anti- Yellow Shampoo 250ml Anti- Yellow Conditioner 200ml Brilliance Serum Spray 150ml JUST SMOOTH SET - for frizz control and manageability Taming Shampoo 250ml Taming Conditioner 200ml Taming Oil 100ml RICH REPAIR SET - for dry, damaged hair Restoring Shampoo 250ml Restoring Conditioner 200ml Restoring Serum Spray 150ml KMS HAIR- WEAR YOUR HAIR THE WAY YOU WANT, ALL SEASON LONG. Dry, dull or frizzy hair? Not this season! Discover the KMS HAIR gift sets that feel as good as they look: ALL SMOOTH SET - for unmanageable, frizzy hair All Smooth Shampoo 300ml All Smooth Conditioner 250ml All Smooth Nourishing Oil 100ml COLOR VITALITY SET - for radiance in color-treated hair Color Vitality Shampoo 300ml Color Vitality Conditioner 250ml Moist Repair Revival Crème 125ml COLOR VITALITY BLONDE SET - fights yellowing in blonde hair Color Vitality Blonde Shampoo 300ml Color Vitality Blonde Conditioner 250ml Moist Repair Revival Crème125ml MOIST REPAIR SET - for dry, damaged hair Moist Repair Shampoo 300ml Moist Repair Conditioner 250ml Moist Repair Revival Crème 125ml WHEN NOTHING ELSE WORKS, KERASILK WILL! The KERASILK SMOOTHING and REPAIRING sets feature curated selections of premium essentials for silky-smooth hair: REPAIRING SET - for thirsty, stressed, damaged hair. Repairing Shampoo 250ml Repairing Conditioner 200ml Multi Benefit Oil 50ml SMOOTHING SET - for coarse, frizzy, unruly hair Smoothing Shampoo 250ml Smoothing Conditioner 200ml Multi Benefit Oil 50ml Kao gift sets consist of shampoo and conditioner, with the third product in the pack free! To order contact: Email: gina@twincare.co.za Tel: 011 305 1600 TWINCARE International Contact Details: Email: gina@twincare.co.za Tel: 011 305 1600 TWINCARE International Socials: Twincare International Instagram: @twincareinternational Twincare International Facebook: @Twincare