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Elani Fox – Manager, Franco International Sandton, explains what fuels this busy salon during the festive season. Stock is the main issue for December... we place bigger orders at the beginning of December, looking at what we used this time last year as a guideline. It’s so important, because if you don’t have stock you can’t do the turnover so you must have enough retail and colour stock to take you through to January. In the salon, we motivate our team as much as we can, keep a positive vibe, and give them the time and days off they need as soon as it’s less busy – we have found the past few years it remains very busy up until after New Year. The festive season is a difficult time of the year, and so our team needs all the support we can give them! Franco International Sandton Decor Tour Do you want to take a look round Franco International’s busy, glamorous interior and see their special copper detailing and amazing use of space? Here’s the decor tour! Franco International Banking Mall, Sandton City 011 883 1687 / 011 783 9405 Mystery Prize Winner Sharon Schierhout is the lucky winner of an awesome Redken Blonde Idol hamper, including Sulfate-Free Shampoo and Nourishing Mask. Enjoy! There are fantastic mystery prizes still to be won in our upcoming draws, so enter now by emailing info@hairnews.co.za or messaging 082 891 8537.

For 2018, metallics are going to be huge, and hotter-than-hot. The recent fashion weeks have shown us models strutting their stuff, draped in silver from head to toe, and this metallic mania is spilling over into hair. We’re talking high-shine, chrome-effect hair and of course, grey in all its shades from bright silver to dark charcoal, will still be hugely popular. To show you just how metallic some collections are, take a look at the trendy Custo Barcelona show from New York Woman SS 2018. It’s literally a chromefest... and what stunning garments! Upcoming Launch: Majirel Metals Exciting news... L’Oréal Professionnel’s Majirel Metals is launching in South Africa in February 2018, and this stunning range includes five high-shine shades to achieve that polished, metallic finish with a glossy, reflective and on-trend colour. Here are three effects created with Majirel Metals – Smudged Metals, Dark Charcoal and Lavender Silver. The how-tos will be published in the next few weeks! Mystery Prize Winner Rolf Losken, industry icon and coach at the Intercoiffure Education for Life hairdressing school at Christel House, is the lucky winner of our latest mystery draw. Rolf wins a Mizani hamper, consisting of a True Textures curl define pudding, Calming scalp lotion, a stunning lipstick and a white and gold Mizani cushion. There are fantastic mystery prizes still to be won in our upcoming draws, so enter now by emailing info@hairnews.co.za or messaging 082 891 8537.

Some clients have the looks and personality to carry off short hair – and is there anything more stunning than a short blonde style, done to perfection? Here are two looks with their formulas from Juan Joubert, at the Juan Joubert Hair, Skin and Nail Salon in Port Elizabeth. Look 1: Fabulous, flawless blonde coloured with Redken 09b. Look 2: The new California platinum blonde coloured with Redken 09v. and blurred with 08gi. Juan Joubert Service Tips: Strive for Perfection We asked Juan Joubert for his tips on top-class, personalised client service – and here’s what he has to say! This is service the Juan Joubert way – how do you offer clients service your way? 1.Do you do anything differently in your salon during the busy season from how you do it the rest of the year? We focus on more moisturising treatments due to warmer weather and in depth consultations as clients are reluctant to make drastic changes. 2.How do you make sure to give clients the best experience in your salon, even when you are busy? By following the Juan Joubert steps: 1. Consult 2. Prescribe 3. Deliver. There are time limits to these steps ensuring that the client has the ultimate experience. Juan Joubert salon lives by the credo: Nothing is done until it is done to perfection. Mystery Giveaways - Enter Now! From the 28th December, our Holiday Hairnews daily mystery giveaways will start up again, so get your name into the draw today by emailing info@hairnews.co.za or messaging 082 891 8537. Fabulous daily product prizes to be won so don’t delay – the sooner your name is in the pot, the bigger your chances are it will be drawn!

Gorgeous hair inspiration in all shades from Mario Company Hair & Beauty, Cape Town. Salon owner Mario makes the most of the festive season by extending the working hours, and making sure that staff training and attention to detail is 100%. What staff learn in quiet times, will stay with them in busy times. “With lots of team work, we deliver excellence,” Mario explains. Mystery Prize Winner Congratulations to Riandi Lindford, who wins the incredible Serie Expert Prokeratin Liss range from L’Oréal Professionnel. Our next Mystery Prize draw will be on 28 December – enter at any time over the festive season by emailing info@hairnews.co.za or messaging 082 891 8537. Your name will remain in the draw once you have entered. Will This be You by Sunday? Come on... you can do it! Load up on coffee and get those last few heads looking gorgeous before you collapse on the salon floor! Here’s to good health and wonderful clients over this busiest hairdressing weekend!

How do you create brilliant service over the festive season? Gail, owner of Xpertease Hair and Body in Greenside, makes sure she adds a sparkle! “We don’t just give clients a hot chocolate, we do a sparkly hot chocolate, a special Christmas-themed hot chocolate. We replace the cushions in our waiting area with gold ones. Clients notice and enjoy these details! That is why it is so important for salon owners to pay attention to them.” Xpertease Professional Hair and Body Decor Tour This exclusive, established hair salon has recently added a beauty section to their business. Take a look inside! XHB: Village Green Shopping Centre, Greenside, Jhb 011 646 3705 Mystery Prize Winner Congratulations to Faieza Jeppe, who has won a fabulous Mizani gift pack including a scatter cushion, Conditioning Hairdress, Calming Scalp Lotion, and a gorgeous lipstick! Enter for our upcoming lucky draws: It’s easy! Just email info@hairnews.co.za or message 082 891 8537. Your name will remain in the draw pool once you have entered!

We adore this gorgeous translucent pink colour, from The Boredroom salon, Stellenbosch. The formula couldn’t be easier... It’s a 10 M with Clear and L’Oréal Magenta. We’ll bring you more fabulous facts about The Boredroom early next year. Fun Gifts If you had to choose – which of these items would be your chosen stocking filler? The No More Cuts ring that doubles as a finger guard? The customised notebook for that personal touch? Or the watch that says everything about your career? Mystery Prize Winner Congratulations to Nuraan Moose of Partners Hair Design, who has won a Q&A feature in Hairnews along with his set of Hairnews coffee mugs. We'll be in touch about the interview and your prize will be on its way to you soon. Enter for our upcoming lucky draws: It’s easy! Just email info@hairnews.co.za or message 082 891 8537. Your name will remain in the draw pool once you have entered!

What advice do you give your clients when they head off for summer holidays? Sean Cox, owner of Swept, Morningside, tells them to take it easy! On holidays, clients should leave their hair alone and go for a looser, natural feel – don’t try to work it as much as you do the rest of the year. The main complaint on holidays is frizz, which is why my two go-to products are a heat protector and an oil. That way hair is shielded from the sun and kept well moisturised. Hopefully if the client uses good products while she is on holiday and doesn’t overwork her hair, then both she and her hair will come back feeling healthier and more relaxed! Decor Tour: Swept, Morningside Located in a stunning mall that specialises in unique, owner-run stores, Swept owes its welcoming yet glamorous look to a combination of textures – owner Sean and his wife chose what they loved, and the result is a very special look and feel. Swept Morningside Shopping Centre, JHB 011 326 6101 Mystery Draw Winner: Congratulations to Wendy Guy, the winner of our latest mystery draw. Wendy wins a hamper with salon sizes of the fabulous Matrix Total Results Brass Off range... this incredible product is launching to the industry in early 2018. The effective, caring formulas are rich in blue-violet pigments to banish brassy tones. A must for blonde clients, and anyone who needs gorgeous, shiny, cool tones enhanced. Enter for our upcoming lucky draws: It’s easy! Just email info@hairnews.co.za or message 082 891 8537. Your name will remain in the draw pool once you have entered!

Essential client service tips from Ayanda Madlebe -Mizani artist, owner of Studio 353 in Johannesburg, and head stylist for Big Brother All Stars. Ayanda advises: “The health of our clients’ hair is our main priority. We don’t talk people out of what they want, but offer alternatives, advice and suggestions. We aim to provide exceptional service along with mental relaxation, so clients walk out feeling and looking good.” About Ayanda Madlebe With 13 years’ industry experience, Ayanda began his career hand-washing towels at a local salon. He worked his way up to becoming a salon owner, celebrity television and editorial stylist. “We use Mizani products at Studio 353 because there is so much variety in the brand and it gives quality results – great hair with body, movement and natural shine.” Sun Kissed Balayage By Shelene Shaer, Tanaz, Illovo This glorious and gorgeous sun kissed look was achieved with the following formula: We used very fine balayage lines, painting the hair freehand using L’Oréal Professionnel Studio Blonde 40-vol with Smartbond, and toned with Dialight 9.13 with 9-vol. Mystery Prize Winner Congratulations to Anthony Rath of Proline Hair Design, who has won a Pureology Perfect 4 Platinum range together with a gorgeous carry bag. Enter for our upcoming lucky draws: It’s easy! Just email info@hairnews.co.za or message 082 891 8537. Your name will remain in the draw pool once you have entered!

Priya Pillay, owner of Radiant Hair, Chatsworth, advises how hairdressers can make the most of the busy season by remembering to upsell: “The season takes over... everyone has extra money and is in a spending mindset. It is easy to upsell when clients have been paid and are in a festive mood. Don’t just take it for granted that they only want what they have booked. Add a few highlights to the colour service or suggest a treatment as an add-on." Do you want to take a look at Radiant Hair’s stunning interior? Here’s our salon decor tour. Priya's Hero Product: My client demographic needs affordable products, firstly so they can have all their services done in-salon, and secondly so that they can maintain at home – it’s not about walking out looking amazing, but also purchasing products to maintain the look. Also, Matrix is so education-oriented. Hairdressing is a give and take industry, and learning and sharing is so important. We recently launched Bond Ultim8 – this is a phenomenal treatment for clients wanting to go lighter. Especially with a lot of my clients being a darker hair base, this allows us to push more while maintaining the integrity of the hair, with an amazing, glossy finish. Clients are loving it – it’s taken off like hot cakes! Today's Mystery Prize Draw: Monday’s Winner - Kérastase Chromatique hamper Congratulations to Janette Walmsley, who has won a magnificent Kérastase Chromatique hamper. We will be in touch asap to send you your prize! Enter now for tomorrow's mystery draw! Don’t forget to enter for the Mystery Draws by emailing info@hairnews.co.za or messaging 082 891 8537. There is a lucky draw every day, you can enter every day to improve your chances, and all entries remain in the draw until the final prize is won.

It’s the silly season, when salons are busy and clients are spending! So from 17th December until 5th January, the Hairnews team is bringing you special Holiday Hairnews editions – fast, fun-tastic, relevant reading on... Holiday hair inspiration Making the most of the festive season Sneak peeks into other salons Great giveaways – starting now! To enter the first fabulous mystery product giveaway, message or Whatsapp 082 891 8537 or email info@hairnews.co.za, with your name and phone number! You will be in the running to receive a fabulous festive gift! Holiday Hairnews is proudly sponsored by L’Oréal Professionnel, Kérastase, Matrix, Mizani, Pureology and Redken.

INOAR want to thank each and every salon & client for your business, support and excellent service in 2017. And 2018 we are going to be even BIGGER, BETTER & STRONGER, and we are looking forward to share new and exciting adventures, products and journeys in the coming year. LASTLY we would like to WISH YOU A MERRY CHRISTMAS & A BLESSED 2018!! May the new year take us to new heights, and may it be a year of POSITIVE EXPLOSION. PLEASE TAKE NOTE INOAR OFFICE WILL BE CLOSED FROM THE 15th OF DECEMBER 2017 AND WILL RE-OPEN ON THE 10th OF JANUARY 2018.

Best wishes and good business for the festive season from Goldwell + KMS South Africa.​