Upselling in the Busy Season
Priya Pillay, owner of Radiant Hair, Chatsworth, advises how hairdressers can make the most of the busy season by remembering to upsell:
“The season takes over... everyone has extra money and is in a spending mindset. It is easy to upsell when clients have been paid and are in a festive mood. Don’t just take it for granted that they only want what they have booked. Add a few highlights to the colour service or suggest a treatment as an add-on."
Do you want to take a look at Radiant Hair’s stunning interior? Here’s our salon decor tour.
Priya's Hero Product:
My client demographic needs affordable products, firstly so they can have all their services done in-salon, and secondly so that they can maintain at home – it’s not about walking out looking amazing, but also purchasing products to maintain the look. Also, Matrix is so education-oriented. Hairdressing is a give and take industry, and learning and sharing is so important.
We recently launched Bond Ultim8 – this is a phenomenal treatment for clients wanting to go lighter. Especially with a lot of my clients being a darker hair base, this allows us to push more while maintaining the integrity of the hair, with an amazing, glossy finish. Clients are loving it – it’s taken off like hot cakes!
Today's Mystery Prize Draw:
Monday’s Winner - Kérastase Chromatique hamper
Congratulations to Janette Walmsley, who has won a magnificent Kérastase Chromatique hamper. We will be in touch asap to send you your prize!
Enter now for tomorrow's mystery draw!
Don’t forget to enter for the Mystery Draws by emailing firstname.lastname@example.org or messaging 082 891 8537. There is a lucky draw every day, you can enter every day to improve your chances, and all entries remain in the draw until the final prize is won.