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CEO of JEAUVAL Hair Salons In These Interesting Times Hearing All The Negativity About What Will Become of The World & Our Beloved Hairdressing Industry After The Lockdown. The Propaganda Indoctrinated Fear Of The Unknown In The So Called “New Normal” Why Should We Fear Change? Change Should Be Embraced Positively As A NORMAL !!! This Is My Story / Recipe. Its A Reflection Of My Normal As A Professional HAIRSTYLIST Before, During & After Lockdown *My Simple Recipe* *For The Normal * *INGREDIENTS* God Given Talent Faith & Trust In God Positive Attitude Attitude Of Giving & Serving Love For People Passion For Quality Passion For Knowledge Kindness in Human Touch Unbiased Ears For Listening Truthful & Honest Mouth & Eyes *METHOD* Combine All Ingredients Responsibly, Keeping Them Fresh With Vast Amounts Of Gratitude, Appreciation & Knowledge. Mix Lovingly,Kindly,Willfully & Hygienically With The Privilege Of Human Touch. Seeing,Hearing & Speaking The Truth & Honesty Serve Fresh Daily With Pride, Passion & Self Belief!!! Keep The Recipe Free Of Judgmental Negativity & Gossip As They Are The Spoils In Your Recipes Journey Of Fulfillment & Success Follow These Simple Steps, They Will Feed & Sustain You For A Lifetime Of Joy & Wisdom As A Professional Hairstylist. *DURATION*: Repeat Daily!!! With The Highest Standards of Quality & Service Only If You Have The Ingredients? Without These Key Ingredients Change Your Journey Find A New Career Path & Recipe. This Is & Will Always Be “THE NORMAL” The So Called “NEW NORMAL” “Social Distancing & Personal Protective Equipment” Is Only A Tempory “Trend” PPE’s are Only “ADD ONS” Or As I Like To Call Them “ACCESSORIES” “*CHANGE IS NORMAL*” “The Hairdressing & Fashion Industry Thrive & Depend On CHANGE” Nothing New Here!!! Without Change We Stagnate If You Stagnate You Die As A Professional. “*Welcome To The Normal*” “*With Accessories*” Clinton Valjeaux You might also enjoy... Business Ideas to Assist Salons in Reopening EOHCB Provides Opening Protocols to Industry Own your Own Business & Make a Fresh Start with Splush

Hairnews congratulates all salons on their courage, fortitude, resourcefulness and patience in waiting for reopening to be announced. Below is a list of ideas that can help you and your business make the most of the weeks ahead. Pre-train Before Opening Even if you only take a few hours, make sure you and your team have done a run-through of how to manage your salon and how to implement the safety and social distancing protocols. If you open without them, clients will notice! You need to maintain a safe space where clients will feel comfortable returning. “Soft Open” With Fewer Clients Don’t book yourself solid on the first day but rather take 60 percent of what you would be able to accommodate under the new protocols. This will give you time and space to learn as you go. Ask Clients for Feedback After your first day, call the clients and ask them for honest feedback on how they found the salon environment. Were they happy with the hygiene? Did they feel it is a low risk environment? This will help guide you in the days to come. If they are happy then encourage them to share on social media, if they are unhappy you have hopefully addressed this before they do. Vouchers – How to Manage Them Some salons have sold a lot of vouchers during lockdown and this was necessary to survive. However you do not want to have only voucher clients coming in during your first weeks or you will not make the money you need to sustain your business. Therefore we would recommend that you make the bookings for your first couple of weeks manually so that you can manage the ratio of voucher and non-voucher clients. Most salons will have a fairly good idea of who has purchased vouchers, so only allow a certain percentage of voucher clients per day, and leave some slots open for clients who are paying upfront. This will allow you to service your voucher clients as soon as possible while still having income coming in. Of course, when a voucher client comes in, they may well want to purchase additional products and services, but remember that due to the necessity of making appointments, you can’t do an add-on service that will take additional time. Online Consultations Consultations in the salon take time and increase risk. Rather do online consults via Zoom or Whatsapp with your new clients prior to their arrival – you can also take part prepayment for this to confirm the booking, preventing a no-show as no-shows are very expensive when social distancing is so important. “Covid Care Surcharge” Most people have become used to the concept of paying a small surcharge at businesses during Covid-19, to help accommodate the lower numbers and the higher hygiene protocols. The “Covid Care Surcharge” (thanks to Marisa Dimitriadis from the Spa Consultancy for sharing this term) is a good way to describe it as it indicates a temporary surcharge rather than a permanent price increase. Make sure you have done the sums before you open and that you have an idea of what the right amount will be for you to charge, and advise the clients on your updated pricing when they book. The surcharge does not have to be high, and if it is for the sanitisation and equipment only, can be around the R20-R40 per docket mark. However it is up to you whether you want to have the surcharge also cover the fact you are doing fewer clients in a day, in which case it will need to be a little higher, or whether you are going to adjust your prices separately to accommodate the social distancing. Remember that in exchange for paying a little more, clients are getting an exclusive environment that is safe, and your undivided attention! Ensure that everyone understands your updated price list and what it includes. “Salon Recovery Fund” Over and above the surcharge, you could invite your clients to contribute a small amount, like a tip, into your Salon Recovery Fund to help your business get back on its feet and also to assist any of your staff who are not yet working full time. This will be a purely optional charge that you do not even have to ask clients for, but simply put signage up. Those who can afford it will consider contributing but the clients who find money is tight, will not feel pressurised. Phones Clients are encouraged not to use their phones in the salon. If you have a client who insists on using their phone, remember that the phone could be a reservoir of viral particles and the minute they touch it, they are no longer sanitized. If your client is using their phone, have sanitizing wipes available and ask them to wipe their phone and their hands before disposing of the wipe safely. Rather have signage up saying phone use is discouraged. Signage and Communication With clients not on their phones (hopefully) they will be more aware of what they see in your salon. As well as the compulsory Covid signage, put up other signs – for products, for hair problems, for new services. An attractive, easy to read, laminated sign can be informative and helpful and can make clients aware of what your salon offers. Another alternative is to have screens available, and again, these should show hair-relevant footage that will engage and educate your clients. Follow Up on Clients who Don’t Come Back After a week or two you may find that you have certain clients in your database who have not come back to your salon since you were allowed to reopen. Give them a call or message and ask them why. If any of them have safety concerns, you may be able to assist them by showing them an example of how your salon runs, such as a short walk-through video, or even creating a special alternative service for them. Advertise Locally With clients often not travelling as far in the coronavirus era, it’s going to be more important to make local clients aware of you so that you can capitalise on business in your neighbourhood. Now is the time to start advertising yourself as a safe, convenient destination on their doorstep. Ultra Safe Solution: The Outdoor “Trim and Go” For high risk clients who don’t feel comfortable in the salon, you might be able to accommodate an outdoor “Trim and Go” service depending on your salon. Ask your clients to wash their hair before arrival and do the service outdoors. Spray the hair down, sanitize thoroughly, do a quick trim, and the client can go on their way. Outdoors has been proven to have a lower risk of viral spread so this may be an option you can add to your services. Salon Support Staff as Sanitizers Some salons may find that with the safety protocols of one hairstylist per customer, salon support staff do not play the same role they used to. However they can still be extremely effective within the salon, and save you time, by focusing on the sanitizing role. To thoroughly sanitize a workstation after each client is time consuming. If you can move straight onto the next client while the previous workstation is sanitized, this can allow you to do much more in a day. So look at the ways that this extra help can allow you to optimise your time and safety. Social Distancing Salons will take time to adjust to the “new normal” and it may take a while to become perfect, but even if you inadvertently skip steps, there is no excuse for not doing social distancing. Keeping the required space between each client is easy and free, it does not cost any equipment. So make sure that you comply with the most important basics, even if your single use aprons are made out of spare bits of fabric, until you can get properly equipped! Landlord Negotiations As Brandon Randall from Slick Salon Solutions emphasises, your turnover will decrease inevitably with the new distancing protocols in place. If you are in a shopping centre or have a lease, you have to change the lease to a variable cost of turnover where rent becomes 7.5%-10% of turnover, no matter how much you do in a month. This is crucial to your survival and landlords must understand that you are doing this to ensure safety and a risk-free environment. Small businesses such as salons are the life blood of a centre, they bring clients in and add huge value and uniqueness. You need to negotiate for this with your landlord and if you cannot, now is the time to relocate your business. Covid-19 brings new challenges and it is the salons who can adapt, who will survive and thrive. Any other ideas? Share your tips for what you are finding works well to keep our industry safe, professional and a seamless service provider! Please email info@hairnews.co.za and we will update these tips with the info you share!

Are you making a fresh start in your business, and are you in need of a full kit that will equip you with everything you need to service your clients? Top quality, super-affordable options for you to give your clients the best, in the post-lockdown era. Choose the right package for your needs, at unbeatable prices – see the options below! Friendly and fast delivery from the Be Hair team – supporting you in going back to business and making your clients beautiful again! There are 3 fabulous Be Hair Starter Kits available: Starter kit 1 - R3,170.00 Kit includes: Colour 11 x Be Hair Colour 24 Min 1 x Be Colour 1000ml Special Activator Hair care 1 x Be Colour Finalizer 1000ml Colour Lock in Shampoo 1 x Be Colour- After Colour Mask Col & Treat 500 ml Marketing 1 x Colour Chart Be Hair 24 Minutes 2 x Be Hair Colour Posters 4 x Be Hair Colour 24 Min FREE • • • • • • • • • • • • • • Starter Kit 2 - R4,260.00 Kit includes: Colour 18 x Be Hair Colour 24 Min 2 x Be Colour 1000ml Special Activator Hair care 1 x Be Colour Finalizer 1000ml Colour Lock in Shampoo 1 x Be Colour- After Colour Mask Col & Treat 1000ml Marketing 1 x Colour Chart Be Hair 24 Min 2 x Be Hair Colour Posters 7 x Be Hair Colour 24 Min FREE • • • • • • • • • • • • • • Starter Kit 3- R 8,785,00 Kit includes: Colour 42 x Be Hair Colour 24 Min 3 x Be Colour 1000ml Special Activator 1 x Compact Blue Bleach Powder Lightening Tones 500g Hair care 2 x Be Colour Finalizer 1000ml Colour Lock in Shampoo 2 x Be Colour- After Colour Mask Col & Treat 1000ml Marketing 1 x Colour Chart Be Hair 24 Min 2 x Be Hair Colour Posters 12 x Be Hair Colour 24 Min FREE Contact SA Beauty Distributors - www.sabeautydistributors.co.za Head office: 021 551 2904 Email orders@sabeautydistributors.co.za You might also enjoy... Be Hair Color Crazy: Infinite Shades in only 12 Minutes Be Hair: Perfect Colour in Half the Time Protocols Announced! Here's What Hairdressing and Beauty Needs to Comply With to Open Doors Immediately

Contact Us for more information Aletta: 064 504 6001 | aletta@mysalonsoftware.co.za Terry: 083 650 0952 | terry@mysalonsoftware.co.za You might also enjoy... My Salon Software’s Amazing Lockdown Specials​ EOHCB Provides Opening Protocols to Industry Protocols Announced! Here's What Hairdressing and Beauty Needs to Comply With to Open Doors Immediately

Dear EOHCB Members and Industry, We have pleasure in providing you with the Personal Care Sector-Specific Protocols which have been Gazetted and published. Please click on the link provided to access the published protocols. As soon as you can adhere to these protocols, as well as the other protocols communicated and regulated through Government as outlined in the EOHCB Return to Work and Occupational Health and Safety Compliance Toolkit, you will be allowed to reopen your establishment to render Personal Care Services under Advance Alert Level 3. Commencement: Immediately, subject to meeting all required protocols and adhering to Occupational Health and Safety protocols and other relevant as outlined by the Department of Employment and Labour, Department of Health and the Disaster Management Act. Click HERE to access the protocols. For official industry updates and information please like and follow EOHCB Facebook page HERE You might also enjoy... Protocols Announced! Here's What Hairdressing and Beauty Needs to Comply With to Open Doors Immediately Own your Own Business & Make a Fresh Start with Splush Wholesale Supply of Recyclable Disposable Capes Available

Hair: Ivan Rodriguez Photographer: Jell Loya MUA: Thessa Peralta & Ale Llamas You might also enjoy... Protocols Announced! Here's What Hairdressing and Beauty Needs to Comply With to Open Doors Immediately Social Media Positivity Challenge Winner: Carbon Hyde Park Call for Tributes for Riana Stemmet

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Covid19... How do we ensure that we protect our staff, our clients and flatten the curve.... All the PPE in the world couldn't wrap you in bubble wrap... We have a multi industry solution! A disposable cape, whether you are a client walking into a salon, a student at varsity, an executive working in an open office... A mask alone will not be the safest bet. DT Distributors have come up with a workable solution for multi-faceted industries. This single use cape is made from fully recyclable plastic, allowing for an environmentally friendly approach to safety in salons. This will put the industry ahead of the curve! Available at TPO Port Elizabeth , TPO CapeTown and Durban. We are looking for wholesalers to buy bulk orders from us. Contact us at DT Distributors Email: dean@dtdistributors.co.za Tel: 083 400 3030

During lockdown, Hairnews ran the Social Media Positivity Challenge, with a fabulous prize of a Veaudry Demi Limited Edition Styler set, kindly sponsored by Veaudry. The challenge was all about encouraging salons to post positive, uplifting content to engage their clients and keep an upbeat message of hope and excitement during difficult times. We are thrilled to see how many hairstylists and salons rose to this challenge, posting fabulous and inspirational content. The competition was judged by social media experts Ursula Brett from Ursula Brett Salon Marketing, and Ashleigh Hughes from Pink Pony Media. Congratulations to the winner: Carbon Hyde Park. Ashleigh’s comments on the judging were as follows: “It was really close between 3 entrants, Carbon, Titivate Hair and Excentric, but in the end I chose the winner by noting who followed the competition guidelines the closest. I have chosen Carbon as the winner. Carbon has a very engaging presence on social media in general and they've kept that up, perhaps become even more engaging, during the lockdown times.” Carbon will be receiving the fabulous Veaudry Demi Limited Edition Gift Pack, and we will have an interview with Michelle Veaudry next week to speak about the ethos of positivity, and how it connects with their brand. Here’s more about the judges. Ursula Brett: With 30+ years industry brand marketing experience, Ursula is passionate about teaching and helping salon professionals and hair & beauty brands to showcase their work through using your website, marketing materials, Facebook, Instagram, YouTube, Twitter, etc. She is forever learning about ever-changing technology and offers to consult in a variety of ways: one-on-one, groups, or live online video. Currently also offering assistance with Risk Assessments. Visit www.saloncentral.co.za for ongoing tips, trends and tech info and follow the group. Contact ursulabrett@gmail.com 076 856 4227 Ashleigh Hughes: Ashleigh opened up Pink Pony Media in 2016, to assist both individuals and businesses run their social media accounts. Aside from offering a hands-on total social media management solution, she offers tuition and assistance to those who wish to run their own accounts, content generation, SEO blogs and general article writing. Her published blogs include a variety of diverse topics, such as sustainability in busines and the circular economy, IT information, as well as music artist biographies and interviews. Ashleigh has also written several published articles related to horse racing and other equestrian topics. Contact: pinkponymedia18@gmail.com Facebook page

The industry was shocked to hear of the death of the inspirational Riana Stemmet, of Stellenbosch Academy, who was one of the best known and best loved educators in the business. If you would like a tribute to Riana published in Hairnews, please send it to us by latest Monday 29 June. We will be compiling a special edition to honour her memory. You are invited to email info@hairnews.co.za with your words, and pictures.

COVID-19 has changed your lives, your businesses, and how you approach hygiene protocols. We know that you have long been trained on, and have implemented, good hygiene practices in your salons. Recently this has become even more pertinent to operating your business – so much so that your doors have been closed for far too long. However, yesterday, 17 June 2020, President Cyril Ramaphosa announced that the personal care industry will in fact open under Level 3 lockdown. And finally, WE ARE OPEN FOR BUSINESS! Personal hygiene and protecting yourself, your staff, and clients, from bacteria, viruses, and other harmful airborne pathogens, will be the norm for the foreseeable future. And government protocols will have to be strictly adhered to. Modern Hair & Beauty’s own brand, Swish, has sourced the most important items to ensure salons and barbershops operate in a safe environment. You can purchase all these products from us by contacting your Sales Rep or phoning 0860 109 106. If you’re not an existing client, you can arrange for a cash on delivery (COD) purchase so that you don’t miss out. These products are available at salon prices and special offers. Swish Hygiene Products Swish Liquid Gold Sanitisers The Swish Liquid Gold Hand Sanitiser (DDQ80) and Surface Sanitiser immediately kills the virus/bacteria and then leaves a residue behind after use. It acts as a protective layer, preventing further contamination from viruses/bacteria. These competitively priced products can also be retailed to your customers. • • • • • • • • • • • • • • • Swish Aero-San Sanitiser Foggers The main active ingredient, DDAC, immediately sanitises the surfaces it reaches, and leaves an invisible layer/residue behind on all surfaces. It acts as a protective layer, keeping surfaces sanitised for a long period of time. The residue it leaves stays on the surface until it is wiped or becomes wet with a natural substance like water. Available in the following sizes: • 100ml - covers a room 30-35 sqm in size • 200ml - covers a room 60-75 sqm in size • 500ml - covers a room 150-175 sqm in size • • • • • • • • • • • • • • • ​ Swish Protective Gear Swish Stick-On Disposable Face Mask With no elastic or rope ties around the ears or head. ​ • • • • • • • • • • • • • • • Swish Face Shield A re-usable face shield, which acts as a barrier directly in front of the entire face. It comes with an adjustable Velcro strap closure, making it easier to use and able to fit any sized head. The shield can be re-used once it is wiped clean/disinfected with the Swish Surface Sanitiser or warm soapy water. ​ • • • • • • • • • • • • • • • Swish Re-Usable Cloth Face Masks The Swish Re-usable Face Mask can be washed and re-used. It provides protection, which helps limit the number of physical contacts between the nose and mouth and the external environment (including hands and virus droplets). The masks are comfortable with thin elastic ties that sit around the ears and come in variety of colours including white. • • • • • • • • • • • • • • • SWISH PROTECTIVE GEAR COMING SOON • Swish Disposable Eco-Cape (50 Pack) • Swish Disposable Eco-Apron (50 Pack) • Swish Disposable Eco Towel (5 Pack) • Swish Disposable Nitril Gloves (Box of 100) View the COVID-19 Clean Salon Kit PDF here. For pricing, more detailed product information, and a list of alternative PPE suppliers, please contact 0860 104 109, your Sales Rep, or email us. If you don’t have an account with us we will arrange COD orders. About Swish Swish is a high quality, yet affordable brand manufactured in South Africa. The easy-to-use range is suitable for all hair types and comprises bulk shampoos and conditioners and colour wipes for in-salon use, as well as a Swish Moulding Glaze, which is a popular retail styling aid that has been in demand since the early 2000s. It has now been expanded to include Hygiene products. Follow Instagram | Facebook

Breaking News! On Wednesday 17 June, President Cyril Ramamphosa announced that after ongoing engagement with industry stakeholders, the hairdressing and beauty sector will be opened as part of Advanced Level 3. The reopening will take place as soon as possible and salons will open with strict safety protocols in place. These have been discussed and confirmed with the industry organisations and with the approval of the NCCC Medical Board. More information will follow very soon. We will bring you updates as soon as possible, and will also share all relevant information to help salons maximise their safety as well as making the most of every day in reopening, so that our industry can rebuild. With grateful thanks to all those who have made this possible, and whose voices and efforts have contributed to this opening.