Serving rich shades and red undertones — where mystery meets fire from Erin at Collab. Click the image below to view the Instagram post. Stylist: Erin Salon: Collab Hair, Bedfordview Follow Erin on Instagram @erin_collabhair @collab.hair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

Luminary  has two meanings: A person who inspires or influences others , especially in a particular field. Eg. a renowned expert or leader in an industry. A source of light , such as the sun, moon, or a bright artificial light. My  Luminary  collection represents the power of natural light, symbolic of a guiding force for future vision in hairdressing.  Here, it represents influence, inspiration, and directional hair artistry.  By fusing  futuristic innovation  with  timeless geometry , it challenges outdated conventions and  sets a new standard  for creative excellence.  My inspiration was the beautiful, extraordinary elements of light itself and light reflecting from texture .  From the light spectrum and patterns to fur, feathers and liquids, I played with ideas from nature to form each new hairstyle. Importantly, I aim for Luminary  to be a stimulus: a shining, guiding light for hairdressers, encouraging to break them free from limitations, pushing their boundaries.  I also hope it inspires my students and beginners to aim for excellence, be the very best hairdresser they can be.  #betheexceptionalhairdresser Collection: Luminary Hair Director: Bernadette Beswick  @be.the.exceptional.hairdresser Haircuts and styling: Bernadette Beswick Colour: Rachel Vitullo Photographer: Andrew O’Toole Make Up Artist: Kylie O’Toole Styling: Catherine V

Employee wellness used to mean offering comprehensive healthcare benefits. But now, healthcare is merely the tip of the iceberg when it comes to supporting employee well-being. Many employee wellness programs now encompass a more nuanced understanding of well-being. Instead of only focusing on physical health, programs now offer support for mental, emotional, and financial health, too. Wellness programs are becoming increasingly common in companies of all sizes. But what do they do, and how do they work? Let's take a look at what employee well-being is, its importance in the workplace, and how to create a wellness program your employees will appreciate. Staff wellness and mental health within the Hairdressing, Cosmetology, Beauty, and Skincare Industry is essential due to the unique pressures faced by professionals and individuals. The physical, emotional, and psychological demands of working in the industry can lead to burnout, stress, and mental health issues. Here are the challenges and some potential solutions to address them: Challenges High Stress and Pressure: Our industry is fast-paced, with high customer expectations, long working hours, and the pressure to constantly look and perform a certain way. This can cause mental fatigue and stress. Physical Strain: Hairdressers, cosmetologists, and aestheticians spend hours on their feet, performing repetitive tasks like cutting, styling, or massaging. This can lead to physical strain on the body, causing pain, exhaustion, and burnout. Isolation and Loneliness: Many professionals work in environments where they are self-employed or work in small, independent teams, which can lead to feelings of isolation. Lack of social support can worsen mental health issues. Client Expectations and Difficult Interactions: Managing client expectations can be mentally taxing, especially if clients are dissatisfied or overly demanding. Negative feedback or difficult customers can lead to emotional strain. Financial Instability: Many professionals in this industry rely on commission or tips, which can make their income unstable. This financial uncertainty can increase anxiety and stress levels. Lack of Mental Health Support: Mental health awareness may not always be present in the industry, leading to a lack of resources for staff struggling with mental health issues. Solutions and Strategies Encourage Regular Breaks: Implement Break Policies:  Encourage staff to take regular breaks throughout the day to rest and recharge. Having a designated area for staff to relax during breaks helps to reduce stress and rejuvenate mentally and physically. Stretching and Exercise:  Encourage stretching exercises or quick physical activities to relieve the physical strain caused by standing for long hours. Yoga or simple stretches can help combat body fatigue. Foster a Supportive and Positive Work Environment: Create a Strong Team Culture:  Building a team-based culture in the workplace promotes a sense of community. Team-building activities, group conversations, or social events can help reduce isolation. Encourage Open Dialogue:  Create a culture where mental health is openly discussed and where employees feel safe expressing their concerns. It helps reduce the stigma around mental health issues. Offer Professional Mental Health Resources: Employee Assistance Programs (EAPs):  Provide access to counselling services or mental health hotlines through Employee Assistance Programs. These programs can help staff with personal issues, stress management, and mental health challenges. Training on Mental Health Awareness:  Train managers and staff to recognize signs of mental health struggles. This will ensure they can offer support and direct colleagues to appropriate resources. Provide Opportunities for Professional Development: Skill-Building and Education:  Offering opportunities for staff to advance their skills or learn new techniques can reduce the monotony of the job, improve job satisfaction, and empower staff members. Stress Management Workshops:  Hold workshops or bring in experts to teach stress management techniques, mindfulness, and relaxation strategies for managing the pressures of the job.   Encourage Work-Life Balance: Flexible Scheduling:  Offering more flexibility in work schedules helps staff balance their personal and professional lives, reducing stress and preventing burnout. Time Off:  Ensure employees take vacation time or personal days off. Encourage them to disconnect from work to recharge their mental and physical well-being. Create a Safe Space for Emotional Expression: Peer Support Systems:  Encourage peer mentoring or buddy systems, where experienced staff members support newcomers or those facing challenges. This fosters camaraderie and emotional support. Regular Check-ins:  Managers should make time for regular one-on-one check-ins with their staff, providing an opportunity for workers to express any concerns or feelings they may have. Promote Financial Stability: Transparent Compensation Structures:  Provide clarity in compensation, tips, and commission models so employees have more stability in their income. Encourage savings and financial literacy training to help staff manage their finances. Incentive Programs:  Establish incentive programs that reward staff for good performance, helping to boost morale and mitigate the financial stresses associated with commissions or tips. Physical Health and Ergonomics: Ergonomic Workstations:  Invest in ergonomic tools and furniture that help reduce physical strain. Adjustable chairs, anti-fatigue mats, and good lighting can improve comfort for staff working long hours. Promote Healthy Lifestyles:  Encourage staff to engage in healthy eating, exercise, and adequate sleep. Providing nutrition-based workshops or discounts on wellness-related services could support this effort. Create a Clear Career Path: Advancement Opportunities:  Offering clear paths for career growth (such as becoming a lead stylist/therapist, salon manager, or educator) motivates staff and gives them something to work toward, reducing feelings of stagnation and burnout. Client Relationship Management: Set Clear Boundaries:  Establish clear professional boundaries with clients to reduce the emotional labour involved. Teach staff how to handle difficult clients or situations diplomatically. Client Education:  Educate clients on realistic expectations regarding services and timeframes to avoid frustration and negative feedback.   Wellness and mental health are key components to ensuring a productive and positive work environment. By taking proactive steps to address these challenges, employers, managers, and workers can create a supportive and sustainable working atmosphere. Regular check-ins, promoting work-life balance, offering emotional support, and investing in physical health are all key strategies to improve staff well-being and reduce stress and burnout. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE . EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook : www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Qiqi, one of South Africa’s fastest growing professional hair brands, has introduced a new product to the SelfCtrl Aftercare line up. Mhb, distributors of Qiqi in South Africa, is excited to announce that Bare Repair Oil is here !   Bare Repair Oil is a dry, ultra-light oil engineered to repair, strengthen, and transform hair without a trace of greasiness. Powered by Qiqi’s leading performance science, it absorbs on contact instantly rewiring damaged hair strands. Precision-blended plant oils reinforce the hair’s natural structure  to restore strength, defy frizz and flyaways, enhance shine, and nourish deeply, delivering salon-grade results for every hair type.   Bare Repair Oil is versatile and can be used as a daily treatment,  on damp hair as a pre-styler, or on dry strands for a glossy, soft and free-flowing finish. Qiqi education with scar Pro Together with Andrew Guilfoyle and his dynamic team at scar Pro, mhb offers Qiqi education for all stylists, sharing techniques that are revolutionising hair smoothing and styling.   To find out more or to order Qiqi for your salon, please contact your mhb sales consultant. New to mhb? Call Telesales on 0860 104 109 and one of our consultants will be happy to assist.   Follow Qiqi Instagram Facebook Website   Follow mhb Instagram Facebook Website

RejuvX: Hair Rejuvenation System Say goodbye to fine and thinning hair with RejuvX hair Rejuvenation System, meticulously crafted to address modern hair care concerns.   Our revolutionary system tackles the root cause of hair loss while promoting lush, vibrant hair growth.   Here’s why RejuvX stands out: Ditch Dihydro-Testosterone Build-Up: Bid farewell to the primary culprit behind hair thinning. Our formula removes dihydro-testosterone build-up, giving your hair room to thrive.   Optimal Scalp Cleansing: Experience the ultimate scalp detox with our rejuvenating cleanser. Designed to create an optimal environment for healthy hair growth, it cleanses deeply while invigorating the scalp.   Enhanced Blood Flow:  Supercharge hair follicles with increased blood flow, boosting nutrient delivery and extending each hair’s life cycle. Your clients can expect up to 20% more hairs in each growth cycle for fuller, thicker locks. Universal Scalp Conditions: Suitable for all hair types, regardless of gender. RejuvX is your salon’s go-to solution to revitalise all your clients’ locks.   Combat Scalp Conditions: Recommended for addressing seborrheic dermatitis and psoriasis, our system provides relief and promotes scalp health.   Pre- and Post-Treatment Excellence Help your clients achieve superior results before and after chemical treatments with RejuvX, ensuring their hair remains resilient and vibrant.   Discover the RejuvX Range Revitalizing Cleanser The cornerstone of the RejuvX range, our  revitalizing cleanser  defends against hair thinning while providing a deep, detoxifying cleanse. Formulated with natural ingredients like aloe, it leaves the scalp refreshed and primed for optimal hair growth.   Herbal Ice Conditioner Give your clients soothing refreshing nourishment with our  Herbal Ice Conditioner , enriched with aloe vera and essential fatty acids for deep conditioning without build-up. Menthol and peppermint oil leave your clients’ hair feeling rejuvenated.   Nutrient Treatment Your clients can experience a 5-second revitalization with our leave-in  Nutrient Treatment . Packed with vitamins and minerals, it boosts blood flow and promotes healthy hair growth with daily use.   Intense Booster Target advanced hair loss areas with our  Intense Booster , formulated to stimulate growth in thinning areas like the crown and temples. Non-greasy and fast-drying, it’s your solution to your clients for revitalizing troubled spots.   Moisture Shampoo and Sensitive Shampoo Choose from between our Moisture Shampoos for weak, dry, or chemically treated hair, or opt for our  Sensitive Shampoo  for a gentle cleanse suitable for sensitive scalps.   REJUVX: Unlock Hair’s Potential with RejuvX Follow our simple 3-step system for optimal results.   1 Revitalising Cleanser Cleans and invigorate the scalp to prepare for treatment.   2 Nutrient Treatment Replenish nutrients and combat damaging free radicals with our leave-In treatment.   3 Intense Therapy Stimulate growth in problem areas with our targeted booster. Experience the Power of Nature with Rejuvx Harnessing the potency of plant-derived ingredients like aloe vera, cayenne, and saw palmetto,  RejuvX  offers a natural solution to hair care. From cleansing to revitalization, our products guarantee fuller, thicker, and healthier hair.   Contact Us Today to Unlock Your Clients’ Hair Potential! Take Note Trading are distributors of RejuvX, Milk_shake and DEPOT in SA Email : marku@z-one.co.za  or georg@z-one.co.za www.z-oneconcept.com/en   | Facebook   | Instagram

This perfect bob is blended to perfection and cut with precision , by Firdaus Khan at The Cottage Hair & Beauty. Click the image below to view the Instagram post. Hair: Firdaus Khan Products: Joico Salon: The Cottage Hair & Beauty Follow Firddaus on Instagram @ its_fairy__ We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

In the Hair & Beauty industry, customer satisfaction and trust are the foundation of success. However, even the most reputable salons and professionals face challenges such as dissatisfied clients, allergic reactions, or contractual disputes. How you handle these situations can protect your business’s reputation and minimise legal risks. In this article, we are focusing on best practices for resolving conflicts professionally and legally. 1. Preventative Measures: Reducing the Risk of Complaints Taking proactive steps can prevent disputes before they arise. Here’s how: Clear Policies & Agreements Have clients sign consent forms for treatments involving chemicals, skincare, or other high-risk procedures. Display refund and redo policies to set clear expectations. Communicate service terms, pricing, and potential risks upfront. Staff Training & Quality Control Train employees on customer service etiquette and proper complaint handling. Maintain hygiene and safety standards to avoid allergic reactions or health concerns. Use professional high-quality, tested products to prevent service-related issues. 2. Handling Customer Complaints Professionally When issues arise, a well-structured response can de-escalate conflicts and maintain trust. Listen & Acknowledge – Allow the customer to share their concerns and express empathy. Investigate the Complaint – Review records, service details, and any before-and-after evidence. Offer a Fair Resolution – If the complaint is valid, consider: Redoing the service at no extra cost. Offering a partial or full refund where justified. Providing a discount on future services as goodwill. Document Everything – Keep records of complaints, including: Customer details, issue description, and resolution offered. Employee statements and supporting evidence. 3. Legal Disputes: Protecting Your Business from Liability For complaints that escalate into formal disputes, follow these legal best practices: Know Your Rights & Responsibilities Stay updated on consumer protection laws and liability regulations. Ensure business licenses and insurance coverage are valid. Handle Disputes Professionally Respond in writing if a customer threatens legal action. Attempt mediation or arbitration before escalating to court. Keep detailed records of interactions in case legal proof is required. When to Seek Legal Help Consult a legal professional if: A customer files a formal complaint with authorities. You receive a lawsuit or legal notice. The dispute involves significant financial loss or defamation. 4. Strengthening Customer Trust & Reputation A well-handled complaint can turn a dissatisfied customer into a loyal one. Follow Up – After resolving a complaint, check in with the client to ensure they’re satisfied. Encourage Feedback – Request honest reviews and use them to improve your services. Invest in Protection – Get public liability insurance, review contracts, and update training regularly. Customer complaints and disputes are inevitable, but how you handle them determines your business’s reputation and longevity. By taking preventative measures, responding professionally, and staying legally compliant, you can turn conflicts into opportunities for improvement and long-term customer loyalty. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE . EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook : www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Goldwell is set to revolutionize the world of color with the launch of an exciting global experience where the community comes together to collaborate, connect and create! On September 14 th  and 15 th , 2025, leading stylists from around the world will convene in Milan, Italy for the debut of ColorSphere, an innovative collective celebration of artistry. Colorists, stylists, and salon professionals will gather to explore the latest in Goldwell’s color innovation. With trend talks, interactive workshops, hands-on sessions, and model showcases, ColorSphere will transform Milan into a dynamic hub of creativity and skill, empowering professionals to enhance their craft and elevate their potential. ColorSphere will culminate with a thrilling evening show to celebrate the winners of the Global Creative Awards, the must-see on-stage color competition where the most talented finalists from around the world compete live in diverse categories to showcase the industry’s freshest thinking and reward color-loving stylists for their most trendsetting work. South Africa will be proudly represented by the Bernadine Bennie and Waliyaa Rosenburg and their models, the Gold Finalists of the Creative Colorists and New Talent Colorists 2025. Bernadine Bennie from Berni @ The Muse, Gauteng South African GOLD trophy winner, Creative Colorist of the Year 2025 Waliyya Rosenberg from Beauty on First Gauteng South African GOLD trophy winner, New Talent Colorist of the Year 2025 The South African hairdressing industry congratulates Bernadine and Waliyya on their win and wishes them best luck in the global finals of this prestigious competition. Congratulations also go to the silver and bronze winners in the two technical categories. Leandi Beukes from Parlor Hair, Western Cape Silver trophy Creative Colorist of the Year 2025 Tammy Berman from Scar, Western Cape Bronze trophy Creative Colorist of the Year 2025 Nicole Sheree Rademeyer from Texture Incorporated Western Cape Sliver trophy New Talent Colorist of the Year 2025 Nikita Bamberger from Alchemy Hair Studio, Western Cape Bronze trophy New talent Colorist of the Year 2025 Do you want to be the next Top Stylist representing South Africa on the global stage at the GCA? Be sure to contact Goldwell South Africa to become an official Goldwell Colorist – your passport to the world stage! About Goldwell Goldwell is a salon-professional brand of Kao Salon Division. Its professional hair products, distributed by Twincare International, are dedicated to bringing stylists’ and their clients’ aspirations to life. Since 1948, Goldwell has been known for breakthrough innovations in the salon industry with well-known sub-brands such as: leading professional color products Topchic, Colorance, and Elumen; high-performing care and styling products Dualsenses, and StyleSign; and technology-based perm and texture products. Goldwell’s complete portfolio, advanced hairdresser training program and deep expertise together create a full-service brand, meeting all salon stylists and client desires. Please visit the Goldwell website for information: www.goldwell.com . Become an official Goldwell Colorist by contacting info@twincare.co.za  or visiting www.twincare.co.za

Nicole Rademeyer showing off this perfect low maintenance blonde look. Click the image below to view the Instagram post. Hair: Nicole Rademeyer Products: Goldwell Professional Salon: Texture Incorporated Follow Nicole on Instagram @nsrhair @texture.inc We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

La Vita Spa and Hair Studio – Pinnacle Point Estate, Mossel Bay The La Vita Spa and Hair Studio has proudly operated within the prestigious Pinnacle Point Estate in Mossel Bay for the past nine years. Our salon offers breathtaking views and stocks a wide range of professional hair and beauty products, available for both in-salon use and retail home care. We are privileged to serve a loyal and growing client base, which includes estate residents as well as members of the broader Mossel Bay community. Many of our clients are part of the La Vita membership program, ensuring regular engagement and brand loyalty. We are currently inviting qualified spa therapists and hairstylists to submit their CVs. If you are passionate about beauty and hair and would like to join our team, please email your CV together with certification to:  savita@lavitaspas.com

This Women’s Month, we honour the strength, creativity, and dedication of women in the beauty industry. As salon owners and stylists, you play an essential role in empowering women through the art of transformation—helping them feel confident, radiant, and unstoppable. What better way to celebrate than by offering hair treatments that  restore, nourish, and elevate the beauty of every woman’s hair ?   Elevate Hair Care with milk_shake’s Best-Selling Treatments milk_shake’s premium hair treatments are designed to  deliver exceptional results , providing deep hydration, protection, and lasting shine. Let’s explore the standout products that will make this month extra special for your clients:   • Integrity Intensive Treatment – Strength & Restoration This powerful treatment is infused with organic Muru-Muru Butter, working to  replenish damaged hair and restore elasticity . Whether your clients struggle with dryness, frizz, or excessive chemical processing, the Integrity Intensive Treatment  repairs and fortifies , leaving hair silky, strong, and manageable.   • Muru-Muru Butter – Deep Hydration & Shine Rich in essential fatty acids, Muru-Muru Butter is a  hydration hero , sealing in moisture while  smoothing and revitalizing  hair. Clients love its  intense conditioning effect , which transforms even the driest strands into soft, glossy locks.   • Integrity Intensive Treatment Ampoules – Instant Rejuvenation For clients seeking a  quick but powerful hair renewal , Integrity Intensive Treatment Ampoules provide a concentrated  boost of nourishment . Ideal for chemically treated or weak hair, these ampoules  restore strength, protect against breakage, and enhance vibrancy , ensuring  long-lasting smoothness and shine .   Salon Testimonial: D vd Merwe / Salon Jodelene / Gauteng   At our salon, we believe in providing only the best nourishment for our clients’ hair, and  milk_shake Integrity Intensive Treatment  paired with  Muru-Muru Butter  has truly become a game-changer!   This luxurious treatment deeply  restores moisture, softness, and shine , making hair feel silky and revitalized. The powerful Muru-Muru Butter works wonders, sealing hydration into the strands while  enhancing manageability and smoothness . Clients with dry, damaged, and color-treated hair have been amazed at how their hair  feels stronger, healthier, and more vibrant  after just one session.   Beyond the intense nourishment, the  natural ingredients protect hair from daily stressors , leaving it resilient and glowing. Whether you’re looking to revive dull hair or maintain that fresh, salon-perfect finish, this treatment is a must-have for anyone seeking  luxurious care with lasting results .   Celebrate Women with Transformative Hair Care Women deserve  exceptional care , and these treatments provide just that. Whether enhancing their natural beauty or repairing damage from environmental and styling stressors, Milk_shake’s best-selling products offer an  unmatched salon experience .   This month, spotlight these treatments in your salon and give every client the luxury of beautifully nourished hair. Empower, uplift, and celebrate the incredible women who trust you with their beauty journeys!   Join the celebration—because great hair is a confidence boost like no other! Contact milk_shake® on: Email : marku@z-one.co.za  or georg@z-one.co.za www.z-oneconcept.com/en   | Facebook   | Twitter   | Instagram

Dates:  Sunday 31 August and Monday 1 September 2025 Venue:  Gallagher Convention Centre, Johannesburg Registrations are now open for Professional Beauty and Salon International 2025 —South Africa’s leading trade event for the hair, beauty, and wellness industries. Whether you’re a salon owner, stylist, barber, or business entrepreneur, this is your chance to connect with the latest innovations, products, education and live experiences that are shaping the future of the industry. Click HERE to register This year’s show brings even more value to your visit with three unmissable feature stages: Live Hair Stage Watch top stylists and educators bring creativity to life in real time. Expect jaw-dropping transformations, cutting-edge techniques and trend forecasts that will inspire your next client look. If you’re passionate about hairdressing, this stage is your front-row seat to the future of the craft. Barber Connect This is the ultimate destination for the modern barber. From fades and freestyle artistry to grooming business tips, Barber Connect offers live demos, barber battles, and industry insights tailored to the evolving world of men’s grooming. It’s where tradition meets trend and skill meets precision. Professional Beauty Main Stage Elevate your business and sharpen your expertise with powerful insights from leading educators, industry experts and brand founders. The main stage delivers a rich mix of live demonstrations, beauty and skincare masterclasses, business talks and digital growth sessions all focused on helping you succeed and stay competitive. Why You Should Attend: See and test the latest products and tools Access exclusive trade deals and supplier launches Learn directly from industry leaders across all beauty disciplines Grow your professional network and brand visibility   Celebrate Industry Excellence We’re also proud to announce that public voting is now open  for the Professional Beauty Industry Awards —a celebration of the brands, products and people who are shaping the future of our sector. From best skincare and nail products to standout training academies and top sales reps, this is your chance to support the professionals and suppliers who make a difference in your world. Click HERE to cast your vote today and help us honour excellence across the industry.   Whether you're looking to expand your skills, scale your business or simply stay ahead of what’s next, this is where your next move begins . Register now for free  and join thousands of professionals driving the industry forward.   Whether you're looking to expand your skills, scale your business or simply stay ahead of what’s next this is where your next move begins . Register now for free  and join thousands of professionals driving the industry forward. Click HERE to register