As a stylist, you know that magical moment when your client’s transformation is complete, the tone is perfect, and she leaves the salon thrilled with her new colour. The real challenge after that is to keep that colour looking as fresh and vibrant as the day it was done. But even the most precise colour formulation can lose vibrancy without a dedicated aftercare system. And standard haircare just isn’t designed to preserve salon colour. It takes targeted technology to protect tone, reduce fade, and maintain that ‘just done’ finish for longer. This is where NEW Wella Professionals Ultimate Color becomes an essential extension of your colour service and retail offering. Designed specifically for colour-treated hair, the all-new regimen delivers up to 10 weeks of colour vibrancy* while supporting visibly healthier, more radiant hair from the very first wash. Powered by patented technology, Ultimate Color goes beyond conventional at-home maintenance product ranges. It actively works to protect colour integrity while improving hair condition, helping you extend the life and impact of your work in between appointments. It also addresses a key cause of fade – over-washing – by incorporating a streamlined system that reduces the need for multiple rinse steps through an effective leave-in treatment approach. For stylists, it offers a simple truth: better at-home care means better colour retention, stronger client satisfaction, and more consistent results between salon visits. Here’s how the four-step system supports your colour work: Discover the Ultimate Color Range Ultimate Color Sulphate Free Shampoo A gentle, scalp-soothing cleanser designed to protect salon colour. This sulphate free shampoo moisturises and detoxes hair from colour distorting metals. Formulated with Metal Purifier, Glycine and B5, it helps defend against free radical damage and maintain hydration from scalp to ends to support longer-lasting colour. Ultimate Color Conditioner A quick and easy to rinse conditioner that revitalises coloured hair while reducing breakage. Its Glycine and Vitamin B5 blend helps hydrate the cuticle, reduce porosity and support colour retention. Ultimate Color Leave-In Mask A lightweight, multi-protection mask that reduces rinse steps while delivering continuous care after the salon visit. It helps protect against mechanical stress, heat styling, UV exposure, frizz and breakage. Enriched with antioxidants and moisturising ingredients, the result is stronger, smoother hair that holds colour better for longer. Ultimate Color Shine Spray The ultimate finishing step for salon results at home. This shine-enhancing spray smoothes the hair to beautifully reflect light, leaving colour looking vibrant and polished. *With regular use of the Ultimate Color regimen from salon to home. To stock Ultimate Color and other Wella Professionals products in your salon, please contact your mhb sales consultant. If you are a new client, please call mhb Telesales on 0860 104 109 and a sales consultant will be in touch. Join us Facebook Instagram Website

In South Africa’s fast-moving Hairdressing, Cosmetology, Beauty and Skincare Industry, keeping your regular clients happy is just as important as attracting new ones. Loyal clients not only help keep the cash flow steady, but they’re also the ones who talk about your business to their friends and family. A good referral from a happy client can be more powerful than any advert! How to drive repeat business while encouraging client referrals: Why Loyal Clients Are Good for Business? It’s Cost-effective Getting new clients costs money. But keeping the ones, you already have is way more affordable. Steady Income Regular clients mean regular bookings—and regular bookings mean stable income you can count on. Word of Mouth is Powerful Happy clients love to share where they get their treatments. They become your unofficial brand ambassadors. Smart Approaches to Encourage Repeat Business 1. Make It Personal Use a system or app to remember their favourite treatments, product preferences, or even their birthday. Create custom packages just for them—like monthly facials or personalised hair treatments. Send a special deal or message for birthdays and anniversaries. Small touches go a long way. 2. Always Offer Great Service Keep your space clean, welcoming, and professional. Be on time, polite, and consistent. Make sure your staff are properly trained, they’re part of your brand too. 3. Offer Rewards Set up a loyalty program where clients earn points for bookings and purchases. Have different reward levels, like Silver, Gold, and Platinum, to motivate them to spend more. Reward repeat clients with cost-effective packages and thoughtful gestures 4. Follow Up After Appointments Send a quick WhatsApp or email with aftercare tips for services, treatments and products purchased. Ask how they’re doing and if they’re happy, it shows you care and helps you improve. Getting Clients to Bring in Their Friends Referral programs are a win-win. Your loyal clients feel appreciated, and you get new business. Here’s how you can do it: Introduce “Bring-a-Friend” Specials Give both the client and their friend a discount or free treatment upgrade when they come together. Easy Online Referrals Give each client a personal referral code they can share on WhatsApp, Instagram, or Facebook. Make Brand Ambassadors Choose a few loyal or well-connected clients and offer them special perks in return for promoting your business. Be Part of the Community Host events like “pamper days” or partner with local schools and old age homes. Offering services in areas that don’t have easy access to hair and beauty treatments can boost your brand and show heart. Stay Compliant and Build Trust When running loyalty or referral programs, keep these in mind: Follow the Rules Make sure your offers follow the Consumer Protection Act and POPIA. Be Honest Don’t overpromise or mislead people in your marketing. Keep Records Have clear documentation of all your loyalty and referral deals. Respect People’s Information Only contact clients for marketing if they’ve agreed and keep their details safe. Ensure compliance with the POPI Act. Celebrate Diversity South Africa is diverse, use local languages when possible and acknowledge cultural holidays or traditions in your messaging. Optimise Tasks Through the Use of Technology Use simple digital tools to help you keep track of appointments, client preferences, and rewards. Look at what the data tells you, what people like, when they book, and how much they spend, so you can fine-tune your offers. The use of Artificial Intelligence (AI) is a great source for data processing and forecasting. Send reminders and deals via email, SMS, or social media to keep clients engaged without being pushy. Keeping your current clients happy, and turning them into advocates for your brand, is one of the smartest moves you can make. Instead of treating loyalty and referrals like a once-off campaign, make them a regular part of your business and brand. Always ensure great service, show appreciation, stay compliant, and keep things personal but professional, that way, your business can grow in a way that’s steady, ethical, and built to last. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE. EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook: www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

An excellent opportunity to acquire a well-established, profitable salon in Johannesburg East, ideally positioned near major retail hubs and key highway access routes. This salon operates on a rent-a-chair model, providing consistent, low-risk income from independent stylists and beauticians. The business is fully set up and running, making it ideal for an owner-operator or investor looking for a stable, income-generating asset in the hair and beauty space. Key Features: Proven, established business with loyal client base Strong location with high accessibility and foot traffic Rent-a-chair structure ensuring steady monthly income Fully equipped and operational Backup water and power systems in place Financials: Annual turnover: ± R1.5 million Asking price: R1.1 million A solid, turnkey opportunity in a high-demand area with built-in resilience and recurring revenue. Serious buyers with funding in place ONLY. Contact brad@hairnews.co.za for more info!

LESSOAN Brazilian Treatments have arrived to transform salon services with a system that combines exceptional longevity, faster application times, and innovative violet pigment technology to neutralise unwanted yellow tones during the process. South African salons can now offer clients flawless, tone-perfect results with a treatment that is as efficient as it is effective. Smooth. Brilliant. Revolutionary. Frequently Asked Questions – LESSOAN Thermoplastia & SESSOAN Home Care WHAT IS LESSOAN THERMOPLASTIA? LESSOAN Thermoplastia is a professional Brazilian Treatment system designed to deliver long-lasting smoothing, shine, and manageability. It features built-in violet pigments to neutralise yellow tones during the treatment process, ensuring flawless results for all hair types. What makes Thermoplastia different from other Brazilian Treatments? Violet pigment technology prevents brassiness and yellowing during treatment. No pre-wash required – saving time and simplifying the stylist’s workflow. Shorter processing time compared to traditional systems. Lower cost than competitors while maintaining premium results. Higher profitability for salons due to faster turnaround and reduced product cost. How long do the results of Thermoplastia last? Clients can expect smooth, frizz-free, shiny hair for several months, depending on hair type, lifestyle, and home care routine. Is Thermoplastia safe for coloured or chemically treated hair? Yes. The built-in violet pigment makes it especially suitable for blonde, highlighted, or lightened hair, as it actively counteracts yellow tones during the treatment process. Do clients need to wash their hair before the treatment? No. LESSOAN Thermoplastia is designed for direct application without pre-washing, saving time and making the service more efficient. WHAT IS THE SESSOAN HOME CARE RANGE? SESSOAN is the retail companion line to Thermoplastia, formulated to extend and protect in-salon results. It includes shampoos, conditioners, and treatments enriched with Buriti and MuruMuru Oils and Hydrolysed Collagen to ensure prolonged hydration leaving hair silky, smooth and frizz-free. How can stylists best discuss SESSOAN home care with clients? Position it as the essential aftercare system to protect their investment. Highlight that it maintains smoothness and neutralises brassiness between salon visits. Bundle home care products with the treatment service to increase retail sales and client loyalty. What are the benefits for salon owners? Faster services with shorter processing times. No pre-wash step reduces chair time. Lower product cost compared to competitors. Retail synergy with SESSOAN home care boosts client care and revenue streams. How can salons showcase LESSOAN Thermoplastia? Emphasise innovation: violet pigment technology sets it apart. Promote time efficiency: faster treatments mean more clients per day. Highlight affordability + premium results: a winning combination for both salons and clients. Showcase before-and-after visuals to demonstrate transformation. LESSOAN Thermoplastia + SESSOAN Home Care is a complete system that delivers exceptional smoothing, tone-perfect results, and higher profitability. It’s designed to meet the unique needs of South African salons and their clients, offering both innovation and business growth. LESSOAN Help your clients revive and restore their hair, transform your services, delight your clients, and grow your business. Get in touch on 021 552 2369

Stunning transformation from Geraldine at Collab Hair. Click the image below to view the Instagram post. Stylist: Geraldine Salon: Collab Hair, Bedfordview Follow Geraldine on Instagram @geraldine_collabhair @collab.hair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

We’re stepping into a New Era with Paul Mitchell — and we want you right there with us. Since the beginning, Paul Mitchell was built on a simple but powerful belief: to create professional haircare that puts stylists first. From humble beginnings in 1980 with just a small investment and a big vision, the brand grew from two products into one of the most recognised names in professional hair worldwide. What started as a passion for supporting hairdressers has evolved into a global network of education, innovation, and artistry — always staying true to the salon professional at its core. Paul Mitchell: A Restage, A New Energy Today, we continue that legacy as we introduce the restage of Paul Mitchell — a refreshed look, updated packaging, and a renewed energy that reflects where the brand is heading next, without ever losing sight of where we came from. Don’t Miss Out: 28th June Join us on the 28th of June as we celebrate The New Era. This exclusive event will bring inspiration, education, and insight into everything new within the brand — designed to elevate your salon, your skills, and your business. Win a Trip to Rome And as part of the celebration, you’ll also stand a chance to win an unforgettable trip to our academy in Rome — an experience that brings education, creativity, and culture together in one incredible destination. This is more than a restage. It’s the next chapter of a legacy built for professionals like you. Email or Phone us today to secure your ticket — spaces are limited. Sales Manager Andrew Young Andrew@twincare.co.za +27 71 480 5151 Marketing Manager Savhannah Van Rooyen Savhannah@twincare.co.za +27 63 639 0655

We’ve talked before about Occupational Health and Safety (OHS) in your salon/spa, often focusing on specific situations you face day to day. What’s become clear is that while many of you understand the background, the reasons behind OHS, and its importance, there’s sometimes a disconnect when it comes to putting that knowledge into real, practical steps. So, in this article, we’re zeroing in on a very particular scenario: getting your salon/spa ready for OHS compliance when partnering with an accredited skills development provider to host learners for learnerships and occupational qualifications. This isn’t a general overview, it’s meant specifically for those of you who are already involved in, or considering, these educational partnerships. Our goal here is to refresh and tailor our previous guidance so it speaks directly to this context. The core principles of OHS remain unchanged, but we’re applying them through a sharper lens, focusing on what it takes to prepare your salon/spa to meet the compliance requirements needed for facilitating learnerships with an accredited skills development provider. Why This Matters Salon and Spa establishments across the community are increasingly partnering with accredited skills development providers to host learners pursuing learnerships, occupational qualifications, part-qualifications, and skills programmes across various disciplines not only hairdressing but also nail technology, beauty therapy, and related fields. To legally and effectively host learners, salons/spas must obtain workplace approval from the relevant SETA (Sector Education and Training Authority). This process requires entering into a Memorandum of Understanding (MOU) with an accredited skills development provider, which includes meeting workplace criteria such as compliance with Occupational Health and Safety (OHS) standards. Holding a valid OHS Certificate is essential. It demonstrates that your salon/spa provides a safe, compliant environment for learners, staff, and clients, meeting both legal standards and the requirements of educational and training institutions and authorities. Ensuring learner safety and workplace approval is a shared responsibility and a cornerstone of successful partnerships. Step-by-Step Guide to Achieving OHS Certification and Workplace Approval 1. Understand Your Legal Duties and Partnership Responsibilities Comply with the Occupational Health and Safety Act 85 of 1993, ensuring safety for employees, learners, and clients. Recognise that hosting learners under occupational qualifications adds responsibility to provide a safe learning environment aligned with skills development providers, the Quality Council for Trades and Occupations (QCTO) and SETA standards. Understand the requirements for workplace approval through the relevant SETA, which includes compliance with OHS and other workplace criteria. 2. Set Up Your OHS Management System Think of this as your salon/spa’s safety blueprint for hosting learners: Identify potential risks specific to your salon/spa environment (e.g., chemicals, sharp tools, electrical hazards). Develop safety policies and emergency procedures that include learner supervision and training. Train all staff and learners on health and safety protocols. Install clear safety signage and maintain thorough records of safety measures and incidents. 3. Enter Into a Memorandum of Understanding (MOU) with an Accredited Skills Development Provider A Memorandum of Understanding (MOU) is a formal agreement between your salon/spa (the host workplace) and an accredited skills development provider. This document outlines the roles, responsibilities, and expectations of both parties regarding the practical training and supervision of learners during their placement at your salon/spa. Why the MOU is Important: It is a mandatory requirement by the Quality Council for Trades and Occupations (QCTO) and the Sector Education and Training Authority (SETA), such as Services SETA (Personal Care Sector SETA), to ensure that learners are placed at approved workplaces that meet all legal and educational standards. The MOU serves as official validation that your salon/spa is an approved and compliant workplace training site, allowing learners to complete their practical workplace components under proper and qualified supervision. It protects both the salon/spa and the learners by clearly defining responsibilities related to safety, training, and workplace compliance including, Occupational Health and Safety (OHS). Who is Involved: The host salon/spa workplace providing the practical workplace training environment. The accredited skills development provider responsible for the learner’s occupational qualification or skills programme. The SETA or QCTO may be involved in overseeing or auditing the agreement. Where to Obtain the MOU: The accredited skills development provider will typically initiate and provide the MOU for signing. If you are not yet partnered with a provider, contact your relevant SETA (e.g., Services SETA) or local accredited training institutions to start the process. It is essential to have this agreement in place before learners begin their practical workplace training at your salon/spa. In Summary: The MOU is a critical document that formalises your salon/spa’s role as a training workplace. It ensures compliance with QCTO and SETA requirements, validates learner placements, and supports a safe, structured learning environment. Without this agreement, learners cannot be officially recognised as completing their practical workplace training at your salon/spa. 4. Partner with Accredited OHS Experts Work with registered OHS service providers who understand workplace approval and SETA compliance requirements. Trusted providers include: Absolute Health Services – absolutehealth.co.za Hesscon (Pty) Ltd – hesscon.co.za NOSA, WESBRON, Frontline SHEQ, AFMS Group 5. Schedule a Health and Safety Audit An OHS practitioner will inspect your salon/spa to verify compliance with labour law in so far as the Occupational Health and Safety Act (OHSA), SETA, and accredited skills development provider standards, including: Fire safety and evacuation readiness Condition and safe setup of equipment Proper handling and storage of chemicals Staff and learner training records and documentation 6. Receive Your OHS Certificate and Workplace Approval Upon meeting all requirements, your salon/spa will be issued an OHS Certificate valid for 12 months. Your workplace will receive formal approval through the relevant SETA, enabling you to host learners for occupational qualifications and skills programmes. Renewal and ongoing compliance are required to maintain approval and certification. 7. Maintain Ongoing Compliance and Collaboration Continuously train staff and learners on safety procedures. Regularly update your OHS policies and conduct safety drills. Collaborate closely with the skills development provider and SETA to ensure ongoing alignment with workplace approval standards. Health and Safety Risk Assessment Plan for Salon/Spa's Hosting Learners Building a risk-aware culture is vital when learners are gaining practical experience in your salon. 1. Identify Key Hazards Chemical Hazards: Hair dyes, bleaches, chemical peel solutions, nail systems, disinfectants Physical Hazards: Wet floors, hot styling tools, sharp instruments, wax pots, hot stones, lasers Biological Hazards: Infection risks, allergic reactions, skin burns Ergonomic Hazards: Prolonged standing, repetitive motions Fire & Electrical Hazards: Faulty wiring, flammable products 2. Assess Risks and Prioritise Hazard Type Likelihood Severity Overall Risk Chemical Exposure Medium High High Slips and Trips High Medium High Burns from Tools Medium Medium Medium Infection Risk Low Medium Low–Medium Ergonomic Strain Medium Medium Medium Fire/Electrical Low High Medium 3. Existing Controls Use of PPE (gloves, aprons, masks) by staff and learners Spill cleanup procedures and proper ventilation Clear safety signage and accessible fire extinguishers Regular inspection of tools and electrical cords Scheduled breaks and ergonomic workstations 4. Areas for Improvement Enforce consistent PPE use among all staff and learners Implement formal electrical safety checks Increase frequency of fire drills, including learner participation Install non-slip mats in wet areas such as wash stations 5. Recommended Actions Conduct monthly safety inspections Hold biannual fire drills with staff and learners Schedule annual electrical audits Provide refresher training focused on learner safety and ergonomics 6. Monitor and Review Review risk assessments after incidents or changes in salon/spa services Collect feedback from staff and learners on safety concerns Update safety plans at least annually in collaboration with the skills development provider and SETA 7. Documentation and Communication Keep written records of risk assessments, incidents, and training sessions Share safety updates in regular team and learner meetings Ensure all safety materials are accessible to staff and learners Quick Action Plan Summary for Salons/Spas Hosting Learners: Task Action Find an OHS service provider Contact Absolute Health, Hesscon, or similar experts Conduct risk assessment Use the tailored risk plan above to guide your process Enter into an MOU with accredited skills provider Formalise partnership and workplace responsibilities Book an audit Prepare your salon/spa for inspection by an OHS practitioner Obtain certification and workplace approval Receive your OHS Certificate and SETA workplace approval Maintain compliance Run regular safety checks, drills, and training refreshers Grow Your In-House Capacity Consider training yourself or a staff member as a certified Occupational Health and Safety Practitioner. These courses typically take 15-18 months and build your salon/spa’s long-term ability to maintain compliance and provide a safe learning environment for learners. By following this toolkit, salon/spas can confidently meet legal OHS standards and fulfil the workplace approval requirements of accredited skills development providers, and SETAs. This ensures a safe, supportive environment for learners, staff, and clients alike, strengthening partnerships and fostering growth across all occupational qualifications and skills programmes. For support or further information, please contact your local accredited OHS service providers, SETA representatives or EOHCB representative. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE. EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook: www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Goldwell is introducing its new upgraded Colorance Gloss Tones, offering fast, pro-grade care designed for high-shine, healthy-looking hair in just 10 minutes. The formula reboot also offers visible repair – with up to 5 times better detangling and compatibility on damaged hair¹. Designed for today’s fast-paced lifestyles, the upgraded formula is brought to life in the Glow to Go campaign, celebrating high-performance color refreshes between appointments—leaving hair glossy, vibrant, and visibly healthy-looking. Powered by Colorance’s unique Gloss Tones formula, hair is transformed by its acidic intralipid infused formula that repairs damage by regenerating lost lipids in the hair. The formula with built-in metal neutralizers delivers vibrant shine and color brilliance - perfect between major color appointments or whenever hair needs a pick-me-up. Glow to Go stands out as a stylist-created, stylist-approved campaign, born from the Goldwell Color CoLAB, bringing together the next generation of color creators to co-develop formulas and shade stories that meet the moment. These are color upgrades designed with artistry, speed, and hair health in mind. THE BENEFITS: Enhanced gloss and shine while reducing visible signs of damage such as frizz and dryness Adds brilliance while repairing color-treated hair in 10 minutes Offers up to 5x better detangling and combability on damaged hair¹ True to tone colors that last up to 50% longer² Balances uneven tones and neutralizes unwanted brassiness Luminous color with up to 3x more shine³ To celebrate the launch, Goldwell is rolling out salon activations, digital creator content, and the #GlowToGoChallenge, inviting stylists and clients alike to share their quick transformations and favorite gloss formulas. The product comes in 37 intermixable shades, including new red and brown shades. For the best results Colorance Gloss Tones can be combined with Goldwell Dualsenses care and StyleSign. ¹ Combability test on wet hair vs. one of the leading competitors. ²Compared to one of the leading competitors. ³Versus untreated hair. About Goldwell Goldwell is a professional color-focused brand of Kao Salon Division. Its hair products are dedicated to bringing stylists’ and their clients’ aspirations to life. Since 1948, Goldwell has been known for breakthrough innovations with well-known sub-brands such as: leading professional color products Topchic, Colorance and Elumen; high-performing care and styling products Dualsenses and StyleSign, as well as perm and texture products. Goldwell collaborates closely with its global community of stylists on color curation, creativity and product innovation. Please visit the Goldwell website for updated information: www.goldwell.com. WANT TO BECOME A GOLDWELL SALON? Email gina@twincare.co.za Subject: I want to stock Goldwell (HN)

How can we help you grow your business? • Does your salon need additional funding to achieve growth? • Do you want to expand and grow to new horizons? • Perhaps you need to relocate or revamp your salon or take on a new product range! • Do you want to refresh and make your salon a refuge from the world, where clients can pamper themselves and escape? A revamp on your salon could increase turnover by up to 30%! Now your growth is made easy with a Business Cash Advance The Capital Partner offers a simple solution that is custom-made to benefit YOU: the small business owner. We help you to succeed and thrive. Why should you miss out on valuable opportunities to grow? Our unique approach to financing We structure financing solutions to stimulate growth within your organisation, and we help you to harness strategic opportunities. Without touching your equity, we purchase a portion of your future turnover and provide a lump sum in return. We call this a Business Cash Advance (BCA), and it’s our answer to help you thrive. We schedule repayment of your BCA within 6 to 12 months, depending on your situation. Applying for a BCA is straightforward, and 80% of enterprises that approach us get approval within 5 to 7 days. We don’t want to interfere with your “business as usual”. You maintain full control. There are no restrictions on how you choose to apply the funding. We trust you, and we believe you can run things smoothly and how you please. Is a Business Cash Advance the right solution for you? If you own a small business, and have a minimum monthly turnover of R120,000, we can help you. Our clients include restaurants, beauty salons, clothing stores, dental offices, grocery stores, bars, pubs, auto repair shops, furniture stores, liquor stores, and many other organisations. Your venture is unique, and so is your management style. We provide the support you truly need, leaving you to do what you do best: business. If your business has been trading for longer than 12 months and you have regular weekly/daily turnover of minimum R120k per month, we can become your CAPITAL PARTNER. Talk to us: Tel: 087 135 5028 Email: apply@thecp.co.za Web: www.thecapitalpartner.co.za

Extensions offering a seamless effect when done properly by the team at Illustrious Hair Salon in Benoni. Click the image below to see the Instagram post. Salon: Illustrious Hair Salon, Benoni, JHB Follow Illustrious Hair on Instagram @illustrious_hair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

milk_shake incredible: The haircare line that harnesses the nourishing power of milk & fruit vitamins in three signature products, all delivering strength and vitality. Your clients will be amazed: They can now experience a soothing scalp and hair routine for instant softness, increased strength and a radiant shine that gets better every day. 1. incredible milk - leave-in 12 effects 2. incredible oil – illuminating & protecting oil 3. incredible serum – fortifying serum The core of the milk_shake®️ incredible range, is the nourishing balance of the most harmonious blend of milk and fruit: Milk proteins deeply condition and revitalise the hair Fruit vitamins provide antioxidant power and a brightening effect, making them beneficial for treating dull and damaged hair. The perfect balance of these two elements infuses essential nourishment, protection, and lustre into your hair. All with milk_shake’s signature fragrance! sweet, delicate, and creamy, the fragrance of our top-selling incredible milk is now infused into all products in the line, creating an irresistible scent trail that exudes happiness. Three Signature Products for Your Clients’ Delight: incredible milk 12 effects leave-in for all hair types Soft and lightweight milk cream delicately envelops the hair, providing protection, nourishment, and incredible softness. 1. Repairs all hair types 2. Tames frizz 3. Prevents split ends 4. Protects from heat 5. Ensures long-lasting hairstyles 6. Provides effortless detangling 7. Gives extreme shine 8. Adds body and volume 9. Facilitates styling with straighteners and/or curling irons 10. Protects and maintains colour 11. Repairs from UV rays 12. Seals the cuticles. Easy to use: Apply to towel-dried hair, massage in, and proceed with desired styling. incredible oil illuminating and protective oil Infused with argan and sunflower oils and enriched with papaya extract, it creates a protective film that perfectly seals the cuticles. It prevents hair breakage and provides extraordinary shine, for incredibly soft, weightless and radiant hair. Easy to use: For pre-styling, spray evenly on washed and towel-dried hair. Comb to distribute; do not rinse, then proceed with drying. As a finishing product, apply to your hands and distribute evenly throughout the mid-lengths and ends of the hair. incredible serum fortifying serum Enriched with milk proteins and fruit extracts, this product works on the scalp to strengthen hair from the roots, ensuring exceptionally resilient and shiny lengths. It is quickly absorbed, providing a pleasant sensation of freshness and scalp protection, all while maintaining the ideal conditions for shiny hair. Easy to use: Divide the hair into sections and apply 1-2 full droppers daily to towel-dried hair or dry scalp. Gently massage and distribute. Do not rinse. milk_shake incredible: This is the fan-favourite and all-time bestseller haircare your clients will love for the fantastic silky, smooth look they want. Contact milk_shake® on: Email: marku@z-one.co.za or georg@z-one.co.za www.z-oneconcept.com/en | Facebook | Twitter | Instagram

Council IT System The Council is in the process of moving over to a new IT system. You may notice an improvement in the information provided in the body of the email under the cover of which Returns are submitted! Please contact your Credit Controller should you have any queries concerning your Return. The details of the Credit Controller will be included in the covering email. Remittance Advice/Written Documents to Accompany Payment Establishments are reminded to submit a remittance advice/written document to the Council when making payment to the Council. The advice should indicate for which employees the payment is made and/or for which beneficiaries the payments are made, the amount to be allocated to each employee and beneficiary and the time period for which the payment is made. If no remittance or written document is received, the payments will be allocated according to the provisions of the Main Collective Agreement. Please note that once paid over to third-party beneficiaries, these allocated payments cannot be reallocated elsewhere. A link to sub-clauses 9.4 and 9.5 of the Main Collective Agreement is included for convenience: Sub-clauses 9.4 and 9.5 of the Main Collective Agreement.pdf All Proof of Payment correspondence should be emailed to accounts@hcsbc.co.za. Many establishments have included the info@hcsbc email in their Banking Apps for proof of payment purposes. Please kindly change the address to accounts@hcsbc.co.za. Please also remember to include your SAL Number as a payment reference and to submit a remittance advice or to contact the Credit Controller for your area concerning any specific payment allocation requests. Please make sure that allocation requests are made before or at the time payment is made to ensure the requests can be actioned. Powers & Functions of Designated Agents Designated Agents of a Bargaining Council are appointed by the Minister to promote, monitor and enforce compliance with any Collective Agreement concluded in that Council. A Designated Agent may secure compliance by, amongst others, conducting inspections and investigating complaints. To monitor or enforce compliance with a collective agreement a designated agent may, amongst others: Enter any workplace without notice to check for compliance with the agreement. Request and collect information, either orally or in writing, and ask questions on a matter to which a collective agreement relates. Inspect records, ask questions about documents, and make copies or take documents for review. Require individuals to produce or deliver records for inspection. Examine equipment or materials at the workplace and ask questions about work performed. Employers and Employees must answer questions truthfully and cooperate with designated agents in providing any facility and assistance at a workplace that is reasonably required by a designated agent to perform the designated agent's functions effectively. Please consult the Council’s WEBSITE for the contact details of Agents in your area. For more information, contact: www.hcsbc.co.za