Not only is budgeting an honest look at what you can or cannot afford in your business, it is also the only way to guarantee your business makes a profit. And if you needed another reason, budgeting allows you to explore your business's potential e.g. IF you attracted more clients, IF you brought in an additional product range, IF you recruited another staff member.... This is called ' IMAGINEERING ' - Building your business via your experience and imagination. Step 1: Creating a set of budgets Calculate how much it costs you to run your business each month. Fixed costs such as rent, insurance, management fees will be easier to calculate and variable costs, such as salaries and stock etc should be estimated and linked to your turnover projections. Add another 5% for repairs and maintenance and that will give you a pretty good idea where your break-even-point is. The moment your turnover equals your overheads, technically, you enter into the area of potential profit. Step 2: Staff and sales plan. If you are just starting your business you should be guided by your break-even-point in terms of estimated how you are going to achieve your turnover goals. It is not unusual to take anything between 3 and 12 months to achieve break-even-point therefore it is crucially important to stick to the budgeted expenses to avoid unnecessarily throwing money at your business. If you have been in business for a few years it is easier to plan to grow your turnover bearing in mind that each year, your costs increase therefore your prices need to increase. This is more of a challenge if less that 80% of our your clients are not regular, money-in-the-bank clients. You might want to read our 'Loyalty Programme' blog ( www.mysalonsoftwareint.co.za ). Step 3: Variation from Budget Budgets are meant to be flexible. If circumstances change in your business e.g. You acquire a new staff member or somebody leaves, or you introduce a new service or retail products, check carefully if and how this is going to impact your budget (cost - return - analysis). Maybe you need to increase your advertising and marketing spend, or, if business is quieter than you would like you might have to do conduct short-term promotions or increase your social media activity. Be very aware if and how much these activities affect you turnover, after all, the reason for budgeting is to protect the profit line and not to just throw more money at your business. Enquiries - info@mysalonsoftware.co.za www.mysalonsoftwareint.co.za Email:   terry@mysalonsoftware.co.za   | Tel:  083 650 0952 Email:   sune@mysalonsoftware.co.za   | Tel:  083 484 2960 Visit us on:   www.mysalonsoftwareint.co.za

Managing staff wellness and handling negative reviews on social media are crucial aspects of maintaining a positive work environment and brand reputation. Here are some effective strategies: 1.     Acknowledge Promptly:  When negative comments arise, respond quickly and professionally. Show that you value customer feedback and are committed to addressing concerns. Use a standardised response template for common issues to speed up your response time while ensuring consistency. Personalise the response as needed. 2.     Distinguish Constructive Criticism:  Differentiate between genuine feedback and trolling. Address valid concerns constructively while ignoring malicious comments. Implement a system to categorise feedback based on its nature (constructive, neutral, or trolling) and prioritise responses accordingly. 3.     Private Resolution:  Offer to move the conversation to a private channel. This personalised approach demonstrates empathy and commitment to customer satisfaction. Provide clear instructions on how to contact customer service privately. For example, offer an email address or a direct messaging option on social media platforms. 4.     Learn and Adapt:  Utilise negative feedback for continuous improvement. Understand areas for growth and adapt services or products accordingly. Regularly review negative feedback trends and use data analytics to identify recurring issues. Share insights with relevant teams for actionable changes. 5.     Maintain a Positive Tone:  Respond professionally, even in challenging situations. A positive presence online reinforces trust and customer loyalty. Train your social media team in emotional intelligence and conflict resolution techniques to handle tough interactions with professionalism and empathy. Boosting employee morale after negative feedback is essential for maintaining a positive work environment. Here are some effective strategies: Measure Employee Morale Regularly:  Regularly assess employee morale through surveys or open conversations. Understand their concerns and feelings. Use various methods such as anonymous surveys, suggestion boxes, and one-on-one meetings to get a holistic view of employee sentiments. Understand What Employees Consider Meaningful:  Recognise individual preferences and values. Align tasks and responsibilities with what employees find fulfilling. Conduct individual development discussions to align employees’ personal values and career goals with organisational objectives. Provide Proper Tools and Stay Up-to-Date:  Ensure employees have the necessary tools and resources to perform their jobs effectively. Stay informed about new tools and technologies. Regularly review and update technology and training resources. Encourage feedback on tools and provide upgrades or alternatives as needed. Strengthen and Coach Managers:  Invest in manager training to improve leadership skills. Supportive managers positively impact morale. Implement a mentorship program where experienced leaders guide new managers. Provide managers with ongoing training in areas like conflict resolution and team motivation. Create a Growth Plan with Employees:  Discuss career development and growth opportunities. Help employees set goals and provide pathways for advancement. Include both short-term and long-term goals in the growth plan. Regularly review progress and adjust plans as needed to keep employees engaged. Balance Independence and Accountability:  Empower employees to make decisions and take ownership of their work. Balance autonomy with clear expectations. Establish clear metrics for performance and provide regular feedback. Allow employees to set their own objectives within the framework of team goals. Recognise and Reward Employees:  Celebrate achievements, both big and small. Recognition and rewards boost motivation and morale. Create a structured recognition program with various types of rewards (monetary, non-monetary, public acknowledgment) to cater to different preferences. A supportive and empathetic approach can significantly enhance employee morale and overall job satisfaction and by handling negative reviews skillfully it can turn challenges into opportunities for growth and deeper insights into refining your social media strategy. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE . EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook : www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa

Step into modern color techniques and transform your craft! Have you been feeling stuck with outdated methods, hesitant to take the leap into lived-in, seamless balayage or bold new techniques? This  judgment-free, hands-on workshop  is designed to: Reignite your passion for hair color. Build your confidence in mastering modern color applications. Show you how to elevate your clients' looks with effortless, blended results. This is more than a class; it’s your opportunity to break free from old habits and step confidently into the future of hair artistry. Why You Can't miss This Led by Irene Lucas , Wella Master Color Expert. Supported by  Kadus Professional and Wella , making this accessible for all stylists eager to grow. Cape Town classes SOLD OUT —don’t miss your chance to be part of this transformative experience in Johannesburg! Designed for EVERY stylist , no matter your current skill level or color journey. Workshop Details 📅  Date:  3 March 2025 📍  Venue:  Modern Hair Studio, Midrand ⏰  Time:  10:00 AM - 4:00 PM 💸  Cost:  R675 (includes light lunch and beverages) 🎟️  Limited spaces available —book now to secure your spot! Booking & Inquiries 📩 Email:  irenelucas2@gmail.com 📞 Contact: 073 497 0254 @irene_hairmovesandattitudes

@stephane_stylist showing off this incredible transformation done by Lara Lewis from Fox & Davidson Hair Design, and we're here for it! Click the image below to see the Instagram post. Stylist: Lara Lewis Salon: Fox & Davidson Hair Design Follow Lara on Instagram @itshairby_lara @fox_davidsonhairdesign We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

Master the Art of Hair with Our Exclusive Training Programs Exciting Training Opportunities for Ambitious Stylists! At Blume Brands, we are thrilled to kick off 2025 with a lineup of dynamic seminars designed to empower you to become a leader in the world of professional haircare. Whether you're mastering blonde transformations, redefining your color expertise, or delving into the science of hair loss, we've got you covered. L’ANZA Healing Color & Care Seminars  Our L’ANZA training programs are meticulously designed to build your skills step-by-step. To get the most from these seminars, we recommend attending all three in sequence:  1. The Blonde Specialist  Be the Expert Your Clients Trust.  This exclusive seminar is for every stylist striving to master blonde transformations. With hands-on experience and innovative techniques, you’ll gain the confidence to create breathtaking results your clients will rave about.  What you’ll learn:  Advanced blonde application techniques Expert tips for stunning blonde results How to troubleshoot and perfect your blonding process  Seminar Dates:  3 February - Johannesburg 10 February- Cape Town 3 March- Pretoria 10 March- Durban  7 April- North West 12 May- Bloemfontein 2. Color Bootcamp  Revolutionize Your Color Game.  Ready to take your color services to the next level? Our intensive Color Bootcamp boosts your knowledge, creativity, and confidence. You’ll leave empowered to deliver exceptional color services that wow your clients.  What you’ll learn:  Mastering foundational and advanced coloring techniques Color correction tips and tricks Enhancing your creativity with new methods  Seminar Dates:  27 January- Nelspruit 5 May- Johannesburg 2 June- Pretoria  3. The Creative Colorist  Unlock Your Creative Potential.  Take your artistry to new heights with this seminar designed for experienced stylists. Learn quick, trendy techniques to create head-turning, fashion-forward results and attract new clients.  What you’ll learn:  Trend-focused coloring techniques Innovative methods for creating personalized looks How to stay ahead of color trends to grow your business  Bonus: Erika de Kock, our National Educator, brings fresh insights and cutting-edge techniques from her global training with L’ANZA Healing Color & Care in Sweden.  Seminar Dates:  9 June- Nelspruit 11 July- Cape Town 4 August- Johannesburg 11 August- Durban 1 September- Pretoria 8 September- North West 6 October- Bloemfontein  Newtrino Hair Loss Certification Course  Lead the Way in the Fastest-Growing Salon Segment.  Become a certified hair-loss expert with our comprehensive Newtrino Hair Loss Certification Course. Hosted monthly by our National Educator, Gerhardt Lubbe, this program equips you with the tools to consult confidently and capture this booming market segment. . What you’ll learn: The anatomy of hair loss Causes and contributing factors Product knowledge and formulation Effective consultation techniques Certification Benefits: After completing the course and passing the test, you’ll receive a Hair Loss Certification. This credential not only enhances your expertise but also helps you attract new clients and grow your retail sales. Seminar Dates: 10 February & 7 July- Durban 10 March & 11 August- Cape Town 7 April - Bloemfontein 12 May & 6 October- Nelspruit 9 June- North West 8 September- Kimberly In-house Certification Dates (JHB): 17 February 17 March 14 April 19 May 23 June 14 July 18 August 15 September 13 October Don’t Miss Out! Upskill, innovate, and stand out in your career. These seminars are your opportunity to learn from the best and take your salon services to the next level. Reserve Your Spot Today! Spaces are limited, so secure your place now and start your journey to mastering the art of hair with L’ANZA and Newtrino. For more information or to reserve your spot, email us at hello@blumebrands.co We look forward to welcoming you to our seminars and supporting your growth in 2025! JHB Accounts Manager : Janene Stanley Email: janene@blumebrands.co  Cell no: 072 612 0617 PTA/ Limpopo, Mpumalanga & North West Area Manager: Heidi Joubert Email: heidi @blumebrands.co  Cell no: 083 380 5331 Western Cape Area Manager: Paul de Ville Email: paul@blumebrands.co  Cell no: 072 559 2122 Free State & Northern Cape Area Manager: Blume Brands Office Email: hello@blumebrands.co  Cell no: 083 697 3040 KZN Area Manager: Stella Nunes Email: stella@blumebrands.co  Cell no: 082 669 6345

Chelsea from Her Place Salon showing the incredible results you can achieve when you get out of your comfort zone. Click the image below to see the Instagram post. Stylist: Chelsea Salon: Her Place Salon Follow Chelsea on Instagram @chelsea_hairstylist @her.place.salon We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

The countdown is on! In February, Qiqi and mhb take to the road with two dynamic and highly skilled industry leaders, Andrew Guilfoyle (Running with Scissors, scar) and Corinne Macchia (Shag High Voltage) at the helm. This is an unmissable opportunity for hairstylists to learn from the best in the business and discover the incredible potential of Qiqi.   scar’s education team was among the first to recognize Qiqi’s innovation and effectiveness, resulting in a powerful collaboration between scar, mhb, and the global Qiqi team. Building on its international success, Qiqi is experiencing rapid growth in the South African market thanks to this collaboration. And now you have the opportunity to attend exclusive Look & Learn events and the opportunity to witness firsthand why Qiqi is creating such a buzz. Mark your calendars! 17 February:  Durban 24 February: Johannesburg 3 March:  Cape Town   Whether you’re already a Qiqi user or simply curious to see what all the hype is about, this roadshow offers an opportunity to dive deep into the product line while learning directly from some of the most respected names in the industry.   Andrew Guilfoyle brings decades of styling experience and business acumen to the roadshow while Corinne Macchia, Qiqi’s lead educator, offers hands-on demonstrations showcasing the brand’s revolutionary products.   These events are designed to offer a high-quality learning experience and tickets are extremely limited. With the reputation of both Qiqi and scar’s education team behind it, the Look & Learn  Roadshow is expected to sell out fast. Secure your spot by immediately purchasing tickets from elizma.c@modernhairbeauty.com .   See you on the road!   Follow mhb Instagram Facebook Website

“ Revisiting my childhood, I. always loved crafts and creating art without limitation. I still crave that freedom of creativity, diving in without expectations an allowing art to unfold naturally. Avant garde for me is about embracing the journey and finding joy in the process.” Darja Laett, Avant Garde Hairdresser of the Year Hair by Avant Garde Hairdresser of the Year Darja Laett, TONI&GUY Make-up:  Faye Bluff Styling:  Borna Prikaski Photographer:  Dan Thomas

Hair thinning due to hair loss or damage from extreme chemical processes can be a source of concern for many clients. The good news? RejuvX  is here to help you provide solutions that restore confidence and revive hair health.    Meet the RejuvX Revitalising Range for Thinning & Damaged Hair: Revitalising Shampoo: Gently cleanses while delivering essential nutrients to thinning, fragile hair. Encourages healthier, stronger roots and adds vitality to tired locks.   Herbal Ice Conditioner: A cooling, invigorating formula that soothes the scalp and promotes circulation. Replenishes moisture and protects fragile strands from further damage.   Nutrient Treatment: Deep-penetrating care to strengthen and nourish weakened hair. Perfect for clients dealing with damage from chemical treatments or thinning due to hair loss.   Intensive Booster: A highly concentrated treatment to target severely stressed or thinning areas. Stimulates the scalp and fortifies hair to encourage regrowth and restoration.   Why RejuvX? Designed for Hair Recovery: Specifically formulated for clients experiencing thinning hair, hair loss, or chemical damage. Strengthens and revitalizes from root to tip, promoting healthier, fuller hair.   A Trusted Professional Solution: Combines salon-quality expertise with proven results. Provides an effective, holistic approach to tackling thinning and damaged hair.   Boost Client Loyalty & Retail Sales: Position your salon as a leader in advanced hair recovery solutions. Offer your clients a professional-grade range they can trust and take home for ongoing care to help keep that salon-fresh look!   Be the Hero for Thinning Hair Recovery   Your clients trust you to guide them toward solutions that truly work. With RejuvX , you’ll be giving them a range that not only revives their hair but also restores their confidence.   Stock Up Today! Get the full RejuvX range now and ensure your salon is prepared to meet the needs of clients seeking recovery from hair loss or chemical damage.   Contact Us Today to Unlock Your Clients’ Hair Potential! Take Note Trading are distributors of RejuvX, Milk_shake and DEPOT in SA Email : marku@z-one.co.za  or georg@z-one.co.za www.z-oneconcept.com/en   | Facebook   | Instagram

Incredible dimension in this end result achieved by Shannon Penny from Melt Hair and Beauty. Click the image below to see the Instagram post. Stylist: Shannon Penny Salon: Melt Hair and Beauty Follow Shannon on Instagram @shan_melthair @melt_hair_and_beauty We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

COMMUNICATION IS SHARING AND, SHARING IS CARING! Each of us know something but nobody knows everything. Collectively WE DO know EVERYTHING! Join us at THREESIXFIVE and MYSALON SOFTWARE by following us on Facebook and Instagram and become part of a caring, sharing community. Follow us: THREESIXFIVE Facebook THREESIXFIVE Instagram MySalon Software Facebook

Start right, Stay Right If you fail to plan, you plan to fail! Unlock your business potential with THREESIXFIVE's planning expertise. We're the best in the business to ensure your business starts strong from day one. Contact Terry Miles to schedule an appointment and tap into his expertise to grow your business. Tel: 083 650 0952 Follow us: THREESIXFIVE Facebook THREESIXFIVE Instagram