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As an industry total revenue has increased by 13% overall when comparing February 2022 to February 2023 with the Hair Industry increasing by 14% and the Beauty Industry by 9%. Overall service Revenue increased by 11% and Retail has increased by 12%. We are seeing an average Docket charge increase of 6% and an increase of 7% in the number of dockets. Overall, the Industry has Increased by 1% from 12% last month to 13% this month. The Beauty Industry decreased by 19% from 28% last month to 9% this month. The Hair Industry has increased by 6% from 8% last month to 14%. The Hair Industry Increased Service Revenue by 11% and Retail by 10%. Average docket charges increased by 4% and client visits increased by 9% The Beauty Industry Increased Service Revenue by 11% and Retail Increased by 18%. Average docket revenue increased by 11% and total client visits decreased by 1% The standout statistic this month is that the beauty industry was able to convert a 1% decrease in the number of dockets through the business into a 9% total revenue increase while the hair industry increased total revenue by 14% with a 9% increase in dockets. Want more Personalized Information? ESP Cloud gives you real time analysis of your own business and most importantly the "ESP Staff Excelerators (C)" boost your or your staff turnover performance & client retention. Which is critical to maximise turnover by increasing the per client spend. This technology is available to all ESP Subscribers so if you aren’t already making use of this Industry Leading Tech ...connect with us to access your personalized view of your business in the most affordable way ...From a single Practitioner to the most sophisticated Group access your NanoVerse. Email: info@espconnect.africa

A lifestyle brand for the young and young at heart, ELEVEN Australia is the fresh approach to hair and body care. Starting in 2011 with the now iconic Miracle Hair Treatment, ELEVEN Australia has now grown to an award-winning 35-product range for everyone. Since its launch the world has quickly fallen for ELEVEN Australia too, with the brand now available in 29 countries globally including the UK, USA, Canada & now OFFICIALLY SOUTH AFRICA. ELEVEN Australia have teamed up with two industry icons as Co-Creative Directors, celebrity hairstylist and Four-time Australian Hairdresser of the Year, Joey Scandizzo and Australian Photographer of the year, Andrew O’Toole. Through their work on-set and the salon floor to photoshoots and fashion shows, this dynamic duo recognised a gap in the market for a fresh, fun and self-explanatory range with products that simplify your hair and body care routine by doing exactly what they say they will. Together, they helped create ELEVEN Australia – a brand that embodies the lifestyle of the Southern Hemisphere. “As a stylist who still works in a salon as well as doing hair on shoots and runway shows, I felt the need for a range that both customers and stylists could understand,” explains Scandizzo. “Having shot for some of the biggest hair care brands and celebrity stylists over the past 10 years, I have a good understanding of what works for hair and beauty imagery and what doesn’t. Now to create such a vibrant and fun brand with ELEVEN Australia is as good as it gets!” adds O’Toole. CRUELTY-FREE AND PETA APPROVED, ELEVEN Australia products call on high performing natural ingredients for maximum efficiency. From hydrating Australian Desert Lime Desert lime to antioxidant-rich Australian Quandong Desert Peach to conditioning avocado oil and nourishing macadamia oil, ELEVEN Australia also has a selection of VEGAN AND GLUTEN FREE products so there is truly something for everyone! ELEVEN Australia, products that work. Sustainable. Simple. Effective For more information: Email: elevensa@slicksalons.co.za Tel: 0861 1 SLICK / 011 794 5286 Follow us in Instagram: @elevenaustralia_southafrica Like us on Facebook: www.facebook.com/elevenaustraliasa

Welcome to the age of CONNECT We have all adopted entirely new ways of living, communicating and learning, and KEVIN.MURPHY + COLOR.ME Education has reset to focus on solutions. We have all been pushed towards a technologically sophisticated, hyper-connected and amplified future. 24 hours a day, 365 days a year - all in the palm of your hand. A place to login, learn, and interact with the KEVIN.MURPHY brand. We have learning journeys that have style and magnify and heighten brand connection and product awareness. CONNECT keeps in mind that all channels and touchpoints become an opportunity to build communication between KEVIN.MURPHY + COLOR.ME Education, salons, stylists, and their clients. It allows us a tool to reach out to you with all new product launches and initiatives when they launch, updated in real time ensuring you have everything you need at your fingertips always. As you work through CONNECT, you can unlock bonus features to gain more learning in creative and other areas and access exclusive content. You will find yourself armed with all you need to hit the salon floor running and meet client's needs head-on. So push hard in your journey and unlock all you can. Solutions are now at your fingertips and will be game changing as you enter learning journeys that not only change the way you interact with the KEVIN.MURPHY brand, but change the way the brand interacts with you. For more information on how to download and get started, contact our KEVIN.MURPHY team below. Andrew Young | National Sales Manager Email: Andrew@twincare.co.za Kiara-Jade De Lange | National Marketing Manager Email: Kiara@twincare.co.za

Submit your milk_shake® INSTA.LIGHT video clip! Two salons stand a chance to win milk_shake® INSTA.LIGHT colour products, milk_shake® basin products, training, marketing and promotional material, to the value of R7,500 each. Transform Your Clients’ Hair: For the Hollywood glass hair trend loved by celebrities and influencers: super-shiny hair that’s so shiny you can almost see your reflection in it. The glass hair trend is created through such easy steps to bring the trendiest hair look of the year to your milk_shake® salon: • the glass hair effect visibly reflects the light • silky soft hair that looks fuller • hair colour is revived With milk_shake® INSTA.LIGHT being a liquid mask with hyaluronic acid that’s as light as water and in just a few seconds gives manageability, shine, hydration and smoothness, we invite salon owners to tell us, in a short video clip, why they need milk_shake® INSTA.LIGHT in their salons. Terms and conditions: • Create a short video clip of yourself in your salon explaining why you need milk_shake® INSTA.LIGHT in your salon • Please submit the video clip to milk_shake® SA on whatsapp number 066 191 6154 • When submitting your video clip, please include your salon name, address, contact number and mail address • Competition closes on 15 April 2023 • Winners will be announced in the 4th week of April 2023 • Prize cannot be exchanged for cash • Competition is open for participating and non-participating milk_shake® salons • Panel of judges’ decision is final Good luck! UNPARALLELED SHINE, SOFTNESS, MANAGEABILITY AND WEIGHTLESSNESS ACCORDING TO 9 OUT OF 10 WOMEN* HAIR COLOUR LASTS +60% LONGER** *Self-assessment test carried out on 25 people **Spectrophotometric analysis carried out on 20 hair samples of human origin Milk_shake® INSTA.LIGHT – Ready to Shine! ONE MORE REASON TO LOVE THE INSTA.LIGHT SERVICE? Your client will have lustrous hair that will last up to 3 washes. Contact milk_shake® on: Email: marku@z-one.co.za or georg@z-one.co.za www.z-oneconcept.com/en | Facebook | Twitter | Instagram

Coming Soon from REF: The New Retail Handbag Hero Hair Product Coming April 1st from REF - The Retail Solution for your Clients’ Hair Taming Needs! #tamethefrizz #handbaghero WANT TO KNOW MORE? CONTACT YOUR LOCAL REF CONSULTANT shaun@twincare.co.za shannonj@twincare.co.za Distributed by Twincare International (Pty) Ltd 21 Peltier Drive, Sunninghill, Johannesburg Tel: 011 305 1600 Email: info@twincare.co.za

Wella Professionals Koleston Perfect is the world’s best-selling permanent professional hair colour and continues to set the benchmark – one tube is purchased every second globally! Koleston Perfect with ME+ technology is the first permanent colour in the world to eliminate harmful PPD and PPT colour molecules from its formula. It is perfect for every woman who cares about her health as much as she cares about her hair. Breakthrough Technologies • Pure, balanced colour results with natural depth and shine • ME+ reduces the risk of developing a new allergy to hair colour1 • Reduces the formation of free radicals for irresistible hair quality2 • Free of animal derived ingredients3 Features • Up to 100% grey coverage • Up to 5 levels of lift • Simple 1:1 mixing ratio • ME+ is present in specific shades of Pure Naturals, Rich Naturals, Vibrant Reds, Special Blondes and Deep Browns Eco-friendly, Sustainable Packaging Recycled and recyclable aluminium hair colour tubes consume 66% less energy than producing from scratch and makes Wella the sustainable choice. Cardboard packaging can be recycled. Koleston Perfect, Illumina Color and Color Touch caps are made from 91-100% recycled materials, and they are also recyclable. Get Wella Professional colour for your salon To stock Wella Professionals colour in your salon call MHB Telesales on 0860 104 109 or contact your Modern Hair & Beauty sales representative. 1 For people not allergic to hair colourants 2 Koleston Perfect with Pure Balance Technology 3 Except Koleston Perfect Special Blonde Wella Professionals Facebook | Instagram | Website Modern Hair & Beauty Facebook | Instagram | Website

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Moroccanoil Treatment The iconic product that pioneered oil-infused haircare has a fresh new look for a limited time only. To celebrate its position as the #1 Hair Care Oil in the US,* the Moroccanoil Treatment Special Edition is available this March/April 2023 with custom artwork. Pass it on! The Moroccanoil brand was originally built by word-of-mouth for this revolutionary product, which makes hair smooth and manageable, fights frizz, and increases shine up to 118%.** In the last 10 years, Moroccanoil Treatment has grown from a stylist’s secret to a global consumer obsession sold in over 80 countries around the world. Joining forces with acclaimed artist Asia Pietrzyk, Moroccanoil has created vibrant artwork for the special-edition bottle, depicting women sharing their favorite beauty secret. It brings alive the message that people who know Moroccanoil Treatment love it and can’t wait to “pass it on” to their friends. If you know, you know! “Moroccanoil Treatment is what launched our brand years ago, and we are excited to bring new life to the packaging and engage new customers who haven’t used this incredible product before,” says Moroccanoil co‑founder Carmen Tal. “This is one of the biggest campaigns we’ve launched, highlighting the core of the brand and reaching new customers in new ways.” Moroccanoil Treatment Original: Infused with antioxidant-rich argan oil and shine-boosting vitamins. Can be used as a conditioning, styling, and finishing tool. Leaves hair nourished, manageable, and smooth. Speeds up blow-dry time. Just one application increases shine up to 118%.** Moroccanoil Treatment Light: Specifically formulated for the delicate needs of light-colored and fine hair. Infused with antioxidant-rich argan oil and shine-boosting vitamins. Can be used as a conditioning, styling, and finishing tool. Leaves hair nourished, manageable, and smooth. Speeds up blow-dry time. Just one application increases shine up to 118%** *Source: The NPD Group/U.S. Prestige Beauty Total Measured Market, Hair Care Product Sales, Annual 2021. **Just one application of Moroccanoil Treatment increases shine up to 118%, according to an independent study. How to Use: Apply 1–2 pumps of Moroccanoil Treatment to clean, towel-dried hair, from mid-length to ends. Blow-dry or let dry naturally. Apply on dry hair to tame flyaways, condition split ends, and smooth hair. About Moroccanoil Inspired by the Mediterranean, the Moroccanoil brand comes to life through our iconic turquoise and signature fragrance, for an exotic experience that transports the senses. Our first product, the original Moroccanoil Treatment, pioneered oil-infused haircare and created the worldwide buzz on argan oil. At the heart of our brand is the stylist community that continues to inspire us to create effective and easy-to-use products. And today, our goal remains unchanged: to continue pioneering innovation in beauty, while continuing to use our platform to make a difference. Moroccanoil hair and body products are available in over 80 countries worldwide. Visit us at moroccanoil.com/za. For daily inspiration, follow @moroccanoil_za on Instagram; subscribe to our beauty tutorials on YouTube, and find us on Facebook @moroccanoil. For more information, please contact: Sales: Stacey-Lee Gerber Email: staceyl@twincare.co.za Tel: 061 908 3369 Marketing: Derynne Klaver Email: derynne@twincare.co.za Tel: 011 305 1600

Looking for an upscale salon to showcase your skills? We are a high-end salon located in the heart of Greenpoint, seeking experienced and passionate stylists to join our team. As a member of our team, you will have the opportunity to work with a diverse clientele and be part of a team of highly skilled professionals dedicated to providing exceptional service. If you have a keen eye for detail, are dedicated to delivering top-notch customer service, and have a passion for hair, we want to hear from you! We offer competitive compensation packages, ongoing training and development opportunities, and a supportive and dynamic work environment. Don't miss out on this exciting opportunity to join one of the country's top salons. Contact us today to become a part of our team! Contact us at: Cell: 067 356 8565 E-mail: info@showsalon.co.za Instagram: @showhairsalon

Splush is expanding our portfolio from blow dry bar to full salon within our group. We have 14 stores in the major malls nationally that need stylists! We need qualified stylists for rent-a-chairs with a twist - You determine your earning capability! Hours: your hours are for you to cherry pick what suits your lifestyle. We have clientele for you but encourage your own client base – the sky is the limit for you. We are fully operational during load shedding in most malls – no time wasted! Please contact Shaun 082 436 1133 or email your CV to shaun@splush.co.za

Kevin.Murphy recently hosted two spectacular events in Johannesburg and Cape Town, where guests were invited to experience the professionalism and inspiration behind Kevin.Murphy, and to see what the future has in store for the brand. Kiara De Lange of Twincare says: "We hosted our Johannesburg event “The future of Kevin.Murphy” on Monday night the 20th February at our head office and in Cape Town on the 13th March 2023 at 180 Lounger on Bree Street. We had loads of fun, allowing our clients to enter into our world of 2023, showcasing Gloss and the launches that plan to follow suit this year. We discussed products such as BLOW.DRY, KILLER.CURLS, HAND.WASH & LOTION as well as our education seminars that will be on offer this year, tying it into CONNECT. We had over 80 people attend our launch in Johannesburg and close to 100 in Cape Town and have had nothing but great reviews following." Take a look below at some of the feedback given from various guests who were in attendance on the night. Johannesburg Event “The Kevin Murphy Color Gloss launch was absolutely fantastic. It was put together so professionally and we are so extremely excited about using Gloss in our salon. Its all we have been talking about. Well Done Kevin Murphy!!” – Lerato & Helda (Amani Day Spa) “The Kevin Murphy Color.me Gloss launch definitely spiked innovation and creativity within our group and we are excited to be apart of this venture” – Crystal (Paul Mitchell The Salon) “The launch was very innovative and exciting. Working with the product in salon and giving our clients the experience of the colour Gloss has been a game changer, allowing us to look after the condition of their hair at the same time as changing their tones. Really fun to be able to mix different colours together to create new shades for each individual client. Making them feel like we are treating them as individuals with their own specialized colour. No one walks out looking the same.” – Pikkie (Paul Mitchell The Salon) • • • • • • • • • • • • • • • • • • • • • Cape Town Event “It was a lovely event. Very excited about the Gloss. Thank you” – Gerdia (Capelli Hair Salon) “Enjoyed the launch... Thank you. If you want I can give you professional feedback from my advertising background. But from salon perspective... All good. Charmaine did a client on Saturday with excellent results. Beautiful shine” – Robyn (Treat Hair Bar) "The KM gloss launch was absolutely perfect! Great food, great vibe and even better venue. I can see a lot of time and effort went into this launch and it was such a pleasure and honour to be able to attend." – Jaycee (Blonde Hair Salon)

Tokyo, March 13, 2023—The Ethisphere Institute, a leading US think-tank, has named the Kao Corporation one of the World’s Most Ethical Companies. Kao is a leading consumer goods company and the only Asian company to have made the list every year since Ethisphere began its ranking in 2007. * “World’s Most Ethical Companies” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC. The Ethisphere Institute develops and shares best practices in business ethics and corporate social responsibility. The World’s Most Ethical Companies list recognizes companies which have demonstrated outstanding performance in transparency, integrity, ethics, and compliance. The Institute surveys and evaluates companies worldwide across five categories covering: ethics and compliance programs, corporate citizenship and responsibility, culture of ethics, governance, and leadership and reputation. Commenting on the accolade, Yoshihiro Hasebe, Representative Director, President and Chief Executive Officer, said: “We are honored to have been selected as one of the World’s Most Ethical Companies for 17 consecutive years. Our business has always been based on walking the right path, so external evaluations such as this are very important to us. In 2021, we renewed our corporate philosophy—The Kao Way—which includes principles such as ‘We act with courage.’ In order to become a company that leads the industry in a society that will continue to evolve, we have reaffirmed our determination to continue to take on challenges toward high goals.” Ethisphere’s Chief Executive Officer, Erica Salmon Byrne, said: “We are, once again, delighted to honor Kao as one of the World’s Most Ethical Companies. Kao is one of only six companies to have received this recognition from its inception – 17 times. This achievement is a testament to Kao’s dedication to continually advancing best practices for ethics, compliance, and governance. We look forward to seeing Kao’s continued leadership in furthering business integrity across the industry and globally.” In April 2019, the Kao Group established the Kirei Lifestyle Plan, an ESG strategy. The Japanese word ‘kirei’ describes something that is both clean and beautiful. For Kao, Kirei not only encapsulates appearance, but also attitude—to create beauty for oneself, other people, and for the world around us. Since its start in 2021, the Kao Group Mid-term Plan 2025 (K25) has proclaimed “protecting future lives” and promoting “sustainability as the only path” as its vision. The Kao Group will continue to integrate its ESG strategy into its management practices, and by maintaining and practicing a high level of ethical awareness, aims to develop its business, provide better products and services for consumers and society, and work toward its purpose, “to realize a Kirei world in which all life lives in harmony.” The Kao Group upholds the founder’s value of “walking the right path” at the core of all corporate activity. As such, this is the first item in the fundamental values that form the basis of its corporate philosophy, “The Kao Way.” This signifies acting in accordance with the law and ethics and conducting honest and sound business activities. Using opportunities such as when personnel join the company, Kao conveys the importance of returning to basics and considering once again what it means to “walk the right path”; the reason why one works and what should be valued during times of change in the world or in the business. In addition, leaders taking initiative and implementing this way of thinking in the workplace allows each and every employee to embody it themselves. About the Kirei Lifestyle Plan Over the past 130 years, Kao has worked to improve people’s lives and help them realize more sustainable lifestyles—a Kirei Lifestyle. The Japanese word ‘kirei’ describes something that is clean, well-ordered and beautiful, all at the same time. The Kao Group established its ESG strategy, the Kirei Lifestyle Plan in April 2019, which is designed to deliver the vision of a gentler and more sustainable way of living. By 2030, Kao aims to empower at least 1 billion people, to enjoy more beautiful lives and have 100% of its products leave a full lifecycle environmental footprint that science says our natural world can safely absorb. For more information, please click here. About Kao Kao creates high-value-added products and services that provide care and enrichment for the life of all people and the planet. Through its portfolio of over 20 leading brands such as Attack, Bioré, Goldwell, Jergens, John Frieda, Kanebo, Laurier, Merries, and Molton Brown, Kao is part of the everyday lives of people in Asia, Oceania, North America, and Europe. Combined with its chemical business, which contributes to a wide range of industries, Kao generates about 1,550 billion yen in annual sales. Kao employs about 35,400 people worldwide and has 135 years of history in innovation. Please visit the Kao Group website for updated information. Follow us on Social Media Facebook | Instagram | YouTube