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Lorraine shows off the new mushroom colour trend! Click the image below to see the Instagram post. Stylist: Lorraine Roseler Products: milk_shake Salon: Split Hair and Beauty Follow Lorraine on Instagram @lorraineroseler @split_hair_beauty We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

The  Month in Rewind  as an easy to read, easy to access digital magazine format: all the news releases for the previous month in one consolidated view with easy, fast click-through options. Just one click to review the month for all the important industry news With one monthly review of all our daily news releases and announcements, you can take a fresh look at the complete month’s news, with all the new launches by our trusted SA suppliers, events, jobs, exciting awards competitions, important EOHCB and Bargaining Council updates, and all the salon business apps and information you need to succeed.  We’ll be completing our roundup with the styles and the amazing local inspirations by all our fellow stylists, just in case you missed it before with your busy schedule! Get in touch today to see how you can be featured in Hairnews! Belinda Jamison  | Accounts Director Email:   belinda@hairnews.co.za Brad de Waal  | Design Director Email:  brad@hairnews.co.za

“I was inspired to create a collection that represents my evolution and movement within the industry. I wanted to showcase my ability across hair types, textures, and styles, but also infused with my creativity.” Niall McNulty Hair:  Niall McNulty at YK Hair & Beauty, Bingham Assisted by Amelia Hartley Make-up: Ashley Jones Products: Matrix Photographer:  Narita Savoor

Severed Head Pomade from Reuzel  X Liquid Death When two industry giants collaborate you can expect something truly wicked. And best-in-class Reuzel and Liquid Death have teamed up to bring you just that – Severed Head Pomade. Reuzel, the godfather of pomades, and Liquid Death, the punk rock of water brands, have created a limited edition pomade that’s as tough as nails and smooth as silk. Made with Liquid Death Mountain Water*, this pomade screams rebellion and style in one hell of a package. Water-Based Pomade Magic Severed Head Pomade is water-soluble, which means it rinses out faster than you can down a beer, leaving no greasy stuff behind. This pomade is for the scumbag who wants effortless style without any hassle. Slick it in, wash it out – easy peasy.   Matte Finish: No Shine, All Class Forget the greasy kid stuff; Severed Head Pomade delivers a matte finish that’s all about subtle sophistication. It’s not your grandpa’s shiny pomade. With a low-shine, natural look, your client’s hair will look effortlessly badass. Perfect for the scumbag who wants his hair to speak volumes with or without shouting.   Strong-Hold Confidence Severed Head Pomade’s creamy, moveable texture makes it easy for clients to wreck it at work or tear it up at night. Its strong-hold formula keeps hair in check no matter what chaos they’re causing.   No-nonsense application 1. Start with clean hair – dry or damp. 2. Scoop and warm a blob between palms until it’s smooth as butter. 3. Run hands through hair, giving every strand some love. 4. Shape it up and own it.   Next-Level Strength Severed Head Pomade takes your hair game to the next level and shows the world what real scumbag style looks like. Help your clients show the middle finger to boring hair! Reuzel in Your Barbershop To place an order for Severed Head Pomade and other Reuzel products, contact your MHB sales rep or call MHB Telesales on 0860 104 109.   WATCH: Deathminster Head Show   Reuzel Instagram Facebook Modern Hair & Beauty Facebook Instagram Website

Need a supplier, stockist or rep details for your favourite brands? Need to find out who supplies that fabulous new range your clients are asking for? We at Hairnews understand the ivmportance of finding the information you need FAST. We get so many requests and questions for suppliers, brands and products every day directed to our IG and FB Pages, on the FB Group, and to our general Hairnews info@hairnews.co.za email, that we have pushed forward with the SA Industry Online Directory for Brands with its own dedicated button on our website for easy searching for just what your salon needs - all at your fingertips on your laptop, tablet or mobile. Check it out HERE: Suppliers: As a supplier, how can you miss this opportunity to place your brand listing on the primary informational site for the SA hair and beauty industry? Your Hairnews website listings will include your brands, company head office location, contact details and brand manager/area rep details if you would like to include them! We will be promoting the Directory every month in Hairnews and on our social media throughout the year to keep your listing top of mind and easily accessible to your target market, stylists, salons, barbershops, spas and beauticians in SA. We are constantly adding to the Directory as we go so if you would like your brands included, contact us for the annual Directory rate and the easy to complete template. Belinda at belinda@hairnews.co.za Brad at brad@hairnews.co.za

Alexia Chrysafis from Fox and Davidson Hair Design, shows us her latest and greatest balayage. Click the image below to see the Instagram post. Stylist: Alexia Chrysafis Products: Schwarzkopf Professional Salon: Fox and Davidson Hair Design Follow Alexia on Instagram @that_ladyfoxhair We'd love to feature your work! To get your styles, looks or colour formulas featured in Hairnews, send them either to brad@hairnews.co.za or DM them directly to our Hairnews Instagram page.

“A celebration of versatile styles and natural beauty. With a blend of different lengths and natural colors, the creations offer surprising compositions that embrace individuality and self-expression. From playful shorter styles to lush long locks, each look exudes charm and carries a hint of unexpected elegance.” Mark van Westerop Hair: Mark van Westerop at Pro Solo, Alkmaar, The Netherlands @markvanwesterop  Make-up: Angelique Stapelbroek @angeliquestapelbroekcom  Styling: Ed Noijons @ednoijons  Products: Keune Hair Cosmetics @keunecosmetics Photographer: Studio IvodeKok @studio_ivodekok

Salons – are you advertising for staff? Do you have a chair rental or nail tech space rental available? Industry professionals – are you looking for a one-stop page to find just the right fit for your career? Cover All the Media Platforms & Placement on Our HN Dedicated Jobs Page Salons and Spas, Hairnews can offer you the full advantages of our social media cross-platform publication format for the most effective advertising impact of our Classified Adverts options. Not only do you achieve the maximum exposure across the platforms, but your advert is posted permanently to our dedicated Jobs Page on our Hairnews website for maximum exposure to potential candidates. A Classified Ad is very budget-friendly and covers all the platforms, making it so easy for you. Your Advert features the following: Shared and boosted to our Facebook pages The Facebook Group of over 29,000 members of the SA Hair and Beauty Industry Shared to our Instagram page Videos of your gorgeous salon and team will be uploaded to our YouTube channel. You need to gain the most attention to attract the best candidates for your team! Take Advantage of Our Dedicated Jobs Page Your ad is also attached to our “Jobs” button on the website, to be maintained there for staff and rental potentials to find easily. All we need from you is: Location of the salon The biggest selling points or advantages of the salon / the job Good photos of the salon How to contact you if people are interested. If you need, we can tweak it for you too! It’s difficult enough to attract just the right stylists/renters to fit your team, so let us make it easier for you and find the right people. Talk to Brad or Belinda at Hairnews to build your Team. Email: belinda@hairnews.co.za or brad@hairnews.co.za

Milk_shake® Make My Day range – Get Yours Today! Bring the world of milk_shake ® into your salon: a complete and simple routine that gives soft, manageable, shiny hair. OUR SECRET RECIPE WILL MAKE YOUR DAY! it’s the ideal routine and energy boost for your hair: delicious, creamy, soft textures our signature irresistible sweet vanilla fragrance active ingredients of natural origin DISCOVER THE INGREDIENTS THAT WILL MAKE YOUR DAY Fall in love with our formulas: the selective mix of active ingredients guarantees unprecedented softness, even with frequent washing. milk proteins a fundamental element to supplement and strengthen the hair fibre, deeply nourishing and conditioning the hair’s structure goji berries with a high vitamin and mineral content, they are the ideal solution for dry, dehydrated and dull hair strawberry and raspberry extracts regenerate the scalp and have an invigorating and antioxidant action 3 specific actions for an EXTRAORDINARY RESULT! HERO PRODUCTS WITHIN THE RANGE: make my day shampoo milk shampoo for super soft hair A beauty blend with a gorgeous fragrance that leaves hair soft and shiny. Its creamy texture makes this delicate shampoo perfect for all hair types without removing the hair’s protective film. Use: distribute evenly over damp hair, lather and rinse make my day conditioner milk conditioner for super soft hair A creamy milk texture with a gorgeous fragrance that helps to detangle and smooth hair without weighing the hair down. Use: distribute evenly over clean, damp hair, leave in for a few minutes, then rinse. whipped cream leave-in foam for super soft hair No rinse conditioning & protective creamy foam for all hair types. Formulated to condition the hair, maintaining its moisture balance. Use: shake well and hold upside down to dispense. Apply to clean damp hair, then style. Our inimitable whipped cream now has a new bottle design, but still has the same, much-loved, magic formula as always! MILK_SHAKE® MAKE MY DAY IS ALSO AN EXCLUSIVE IN-SALON SERVICE: the make my day mask, a nourishing milk mask, can be combined with 3 special fruit boosters that contain all the vitamin strength found within the fruit itself. With a booster for every hair need: strawberry to regenerate and nourish fine or chemically-treated hair blueberry to protect and strengthen colour-treated or lightened hair papaya to hydrate and give shine to coarse, dry hair make my day mask / single application intensive nourishing milk mask for super soft hair Ideal for all hair types, it restores the hair’s softness and shine. The intensive action of milk proteins nourishes the hair, making it strong and elastic. When mixed with the milk_shake® make my day mask booster, it strengthens their specific action on the hair. Use: mix with one sachet of milk_shake® make my day mask booster according to hair needs. Apply to clean, damp hair, applying over lengths and ends, process for 10 minutes and rinse well. make my day mask booster / single application hydrating serum with strawberry, blueberry, or papaya The additional prickly pear active ingredient gives hair protection and nourishment. Use: mix your fav booster with one sachet of milk_shake® make my day mask. Apply to clean, damp hair, applying over lengths and ends, process for 10 minutes and rinse well. And Make your Clients Day a Scentsorial milk_shake® Experience With milk_shake® Make My Day Ambient Fragrance Spray There’s something new to add to your salon experience, too: the iconic milk_shake ® fragrance is now available as a room fragrance. SWEET, CREAMY VANILLA NOTES WILL GUIDE YOUR CLIENTS THROUGH THEIR MILKSHAKE SALON EXPERIENCE An extra way to fall in love with milk_shake ® Speak to your milk_shake® rep about stocking up on both your in-salon service needs and your retail - Cater to your clients’ every need, in-salon and out! Contact milk_shake® on: Email: marku@z-one.co.za or georg@z-one.co.za www.z-oneconcept.com/en | Facebook | Twitter | Instagram

MySalon Software launches MyTime, an online booking platform that is fully integrated into the popular MySalon Software. A Complete 4-in-1! Contact us today about what MySalon Software can offer you as an owner looking to build your salon: Email: terry@mysalonsoftware.co.za  | Tel: 083 650 0952 Email: sune@mysalonsoftware.co.za  | Tel: 083 484 2960 Email: christoff@mysalonsoftware.co.za  | Tel: 083 302 0785 Visit us on: www.mysalonsoftwareint.co.za

The four-month period within which exemptions from membership of the HBSI Pension Fund are processed is September to December each year, for the following calendar year. Both applications and appeals (if any) must be processed within this period. If an exemption is not applied for or granted within the period, an establishment will be required to contribute to the HBSI Fund on behalf of employees and enforcement procedures may follow if not adhered to. Establishments are reminded to complete and submit their applications for the 2025 calendar year (whether making a new application or renewing an existing application) as soon as possible. These applications will be processed within the period September 2024 to December 2024. Existing exemptions (for 2024) will automatically expire on 31 December 2024, and invoices will be raised in accordance with the Collective Agreement if your application is not received by the Council on time and/or an exemption is not granted. The Exemption Application Form is available to download from the website Annexure-D or you may request an application form via email from exemption@hcsbc.co.za. All application forms for exemption from membership of the Pension Fund must be supported by a Broker Form which is completed by the existing Broker and Motivation Letters from all employees. See below for more notes on the process. Exemptions from membership of the HBSI Pension Fund apply to establishments in relation to a calendar year. Where an exemption is granted for a calendar year, establishments must ensure that all new employees joining the establishment in that year, who do not become members of the HBSI, join the alternative Pension Fund, and must provide evidence of such membership of the alternative Fund. Exemption applications not related to HBSI membership are not subject to the four-month period. Notes on the application process (exemptions from HBSI membership). Submit a duly completed Exemption Application form – Annexure ‘D’ - signed and dated by the owner of an establishment - 1 application per establishment. Broker/Intermediary Exemption Application Form must be completed by your Broker - No other documents will be accepted as sufficient. If not properly completed, this may result in an unfavourable outcome. All Administration costs must be disclosed, such as asset-based fees charged in addition to normal member administration fees, as well as all governance/fund costs, distribution and intermediary fees and employer participation fees. Indicate the period for which exemption is applied for; The alternative Fund’s current, official membership list/schedule in respect of the employees of the establishment making the application, must be included; Submit individual signed motivational letters (an example is included in the Application Form) from each employee; Copies of renewal letters from the Fund and underwriters must also be attached confirming all costs; To be eligible for an exemption, an establishment must be compliant, have an up-to-date account, and have all employees included on the alternative Fund’s membership list; The Trustees of the HBSI Fund review the Fund annually and strive to improve the benefits of the Fund for all Employees in the Industry. After reviewing the costs and benefits an updated Application Form is issued to reflect the changes. The industry is notified of changes to the HBSI Fund and can be downloaded from hcsbc.co.za; Exemptions are only valid per calendar year; you must apply for exemption for all employees every year. To be successful in obtaining an exemption from membership of the HBSI Pension Fund, the alternative Fund must compare equal to or better than the HBSI Fund. Reminders: Pension Fund Contributions: Arrears: Establishments are required to urgently attend to any Pension Fund arrears. Should you have queries in this regard please contact the Front Office hbsipension@prevue.co.za or your Designated Agent or you may call the Council’s offices. Staff Amendments Forms: The Finance and Administration Manager is kindly requesting establishments to complete and submit Staff Amendment Forms as and when they occur, before the 7th of the month. Please contact your agent or the Council offices should you need assistance. Please consult the Council’s WEBSITE for the contact details of Agents in your area. For more information, contact: www.hcsbc.co.za

Maintaining a strong work ethic when dealing with difficult clients is crucial for professionalism and client satisfaction. Here are some strategies to maintain such standards: Remain Calm and Professional: Keep a composed and professional demeanor during challenging interactions. Avoid emotional reactions and focus on resolving issues effectively. Practice Active Listening: Pay close attention to the client's concerns to grasp their perspective fully. This fosters empathy and aids in finding constructive solutions. Set Clear Boundaries: Establish clear expectations and boundaries from the outset to manage client expectations and prevent misunderstandings. Communicate Effectively: Utilise clear and respectful communication, keeping clients informed about progress and any adjustments to agreements. Offer Solutions: Propose viable solutions to address client concerns, actively working towards resolution and finding common ground. Document Everything: Maintain comprehensive records of interactions, agreements, and changes in project scope to mitigate disputes or misunderstandings. Know When to Seek Help: If a situation becomes particularly challenging, involve a supervisor or manager to help diffuse tension and find a resolution. Stay Committed to Quality: Uphold commitment to delivering high-quality work despite challenges, aiming to exceed expectations and build trust. Manage Expectations: Be realistic about achievable outcomes within given constraints to prevent disappointment and frustration. Learn from the Experience: View challenging client interactions as opportunities for personal growth, identifying lessons to enhance future relationships. Establish Clear Policies: Ensure the organisation has clear policies for managing difficult clients, providing guidelines for effective navigation of such situations. Prioritize Self-Care: Recognise the impact of dealing with demanding clients on personal well-being and practice self-care to manage stress and maintain positivity. Seek Feedback: After resolving issues, solicit feedback on the process to facilitate continuous improvement in handling similar situations. By integrating a strong work ethic with effective communication and problem-solving skills, you can navigate demanding client relationships while upholding integrity and delivering quality work. For any further information or enquiries please contact the EOHCB representative in your area by clicking HERE. EOHCB Contact Details Web: www.eohcb.co.za | YouTube: www.youtube.com/@eohcbsa7855 Facebook: www.facebook.com/eohcb | Twitter: twitter.com/eohcbsa Instagram: www.instagram.com/eohcbsa