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A Passion for Educating SA Creatives? Join milk_shake®’s Team in Cape Town

Do you have a passion for coaching and sharing knowledge with the talented stylists of SA?

We have the Career for you!

The amazing milk_shake® brand is looking for an enthusiastic and eloquent Technical Educator in Cape Town.

The Technical Educator is responsible for increasing the brand’s volume and productivity within a salon and sub-distributor by providing exceptional in-store training and education. The focus is educating and brand awareness. The Technical Educator will support many different brands and must maintain excellent in-store relationships while meeting and exceeding brand/ retailer goals.

Key Responsibilities

  • Ability to educate salon staff to ensure sales goals are achieved: welcoming, approaching and engaging the customer with enthusiasm, educating the consumer, product application (includes, but is not limited to hair care), building clientele.

  • You can expect to regularly train salon and in-house staff on brand’s product and application tips, generate in-store events and communicate salon and/or brand needs to sales dept.

  • The Technical Educator is to maintain the standard for all the brands that are being represented.

  • Accountable for attendance and timely arrival on a daily basis and complete the necessary tasks and duties on time.

  • It is expected this person will be a team player and to contribute to the success of the team by following direction, completing all in-store tasks, attend all educational trainings and actively participating in meeting sales goals and upholding brand standards.

Job Knowledge, Skills, Values

  • Excellent Education & Training Skills

  • Very good verbal communication skills, strong written communication skills

  • Strong ability to know how and when to lead and be a team player

  • Solid time management and prioritization skills

  • Excellent coaching, mentoring and teaching skills

  • Professional conduct in-salon

  • Technology skills: video calls, phone calls, text messages, smart phone applications

  • Passion for people in providing the ultimate customer service

  • Passion for people in elevating their product knowledge

  • Passion for product and the retail community.


  • Competitive basic Salary + commission + hourly rates + Bonus Incentives

  • Allowed to sell and earn commission on sales

  • Fuel card and cell allowance

  • Vehicle service and tyre assist

  • International Training in Italy and growth with the company

Send your CV through today!


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