• Hairnews SA

Salon Service Checklist!

Are you ticking all the boxes? Find out by scanning our handy checklist.

• Outstanding service means more than a great cut and style... it’s an experience!

• Is your salon immaculately clean? Look at it through fresh eyes.

• Is your receptionist welcoming and efficient?

• What about your tools? Are they in need of an upgrade?

• Even the small things... capes, combs, curlers, chair seats... are these all clean and new looking?

• Do you answer the phone promptly and have a system when you have more than one incoming call?

• Do you receive regular feedback from clients and follow up with them?

• Do you offer as much advice as possible to your clients?

• Do you offer something unique, consistently, that other salons in your area don’t do?

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