Poor Work Habits - We are creatures of habit. Absenteeism and tardiness is a big problem in our profession. Work hard to value the time of your customers as well as your salon’s reputation. Respecting your client’s valuable time creates a sense of trust and projects professionalism for your clients and your salon.
Far too many hairdressers cross off time on their appointment books, or show an inconsistent work schedule that limits your availability for customers. Set your schedule and stay in the salon. You never know when a customer will call for an appointment or just drop in.
Jon Gonzales – international spa and salon consultant with over 40 years’ industry experience